Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2014
Pros: Totally non-smoking facility.
Had to swicth hotels because the one we were staying at was a non-smoking hotel full of smokers. This hotel was the only one available for our remaining dates. We were so lucky that we had to stay here. The free breakfast was incredible and the front desk staff was friendly and very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago Illinois

Staff was great and very accommodating

Posted Jul 6, 2014
Very comfortable stay actually stayed there again since it was so comfortable and affordable
4 out of 5
Recommended
for Everyone
by Ellen from Oklahoma

nice stay

Posted May 19, 2014
Pros: upgraded to suite
Cons: breakfast
Location: Wal-Mart & restaurants. Lots of tourists attractions
Nice hotel close to shopping & eating, breakfast was not impressive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Apr 14, 2014
Pros: Clean, easy access to sites.
Cons: Nothing
Location: Air Force Academy Monument Shopping
We stayed there after a day in Colorado Springs. Comfortable bed, nice breakfast, roomy bathroom.
Comment from Hotel Management
May 5, 2014 by Tami, Hotel Management
Thank you for your feedback! I am glad you enjoyed your stay, and we hope you will stay with us again! Tami Long General Manager
4 out of 5
Recommended
for Everyone
by Monica from Utah

Wonderful hotel!

Posted Apr 9, 2014
We had a great experience at this hotel and would stay again. The only thing was it would have been nice to have a fridge in the room.
Comment from Hotel Management
May 5, 2014 by Tami, Hotel Management
Monica, thank you for your review! As it happens, the fridges for all the rooms are due in the next couple of weeks! We hope you will come stay with us again! Safe travels Tami Long General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel

Posted Apr 9, 2014 on Hotels.com
This hotel is very nice clean nice staff pool is great I would stay here again
Comment from Hotel Management
Jul 5, 2014 by Tami, Hotel Management
Thank you for taking time to complete a review of our hotel! We look forward to seeing you the next time you are in Colorado Springs! Tami Long General Manager
4 out of 5
Recommended
by Shawn from Golden, Co

Exactly what I expected.

Posted Apr 8, 2014 on Hotels.com
Nice hotel. Stayed two nights and had no real issues. The only thing I didn't like was the bed was kinda like sleeping in a hammock. Way too soft for me. But it was very clean and well stocked.
Comment from Hotel Management
Jul 5, 2014 by Tami, Hotel Management
Shawn, Thank you for your review! I like a very firm bed as well, so I understand your comment on the softness of the bed! We hope you will come stay with us again (request a bedboard!). Safe Travels Tami Long General Manager
5 out of 5
Recommended
for Business Travelers
by Sam from Colorado

Great service

Posted Apr 7, 2014 on Hotels.com
Used your service two days in a row this hotel being the second stay.both stays were exceptional,staff was friendly, rooms were clean thanks for your service
Comment from Hotel Management
Jul 5, 2014 by Tami, Hotel Management
Sam, thank you for your review and comments! I am glad that you enjoyed your stay! Please look us up the next time you are in the area and need a hotel! Safe Travels! Tami Long General Manager
5 out of 5
Recommended
for Business Travelers
by Nice n clean from Colorado

Nice and clean

Posted Apr 7, 2014 on Hotels.com
Staff was nice hotel is very clean the pool was great I would stay there again
Comment from Hotel Management
Jul 5, 2014 by Tami, Hotel Management
Thank you for your comments! We hope that you will stay with us in the future! Tami Long General Manager
2 out of 5
by A verified traveler

Looking for a bit more

Posted Mar 30, 2014
I stay in the springs about once a month decided to spend a little more on a room for tthe one night stay book room not what I expected for a Fairfield inn stayed at them before room plain no USB hook ups for phone bed soft same as pillows TV controller about wore out. And TV quite working in am before we left. At check in waited about 15 min. At desk until someone checked us in looked under staffed not what I expected
Comment from Hotel Management
May 5, 2014 by Tami, Hotel Management
Dear Expedia guest, Thank you so much for your feedback on your stay at the Fairfield Inn & Suites Colorado Springs North USAFA. I understand the frustration at having to wait to check in. I apologize for that and for the other issues that you experienced. We work hard to try and take great care of all of our guests. I am sorry that we dropped the ball during your stay. We do hope that you will give us another try! Tami Long General Manager