Ratings based on 471 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Still under construction

Posted Jan 26, 2015
Pros: Friendly staff. Nice rooms.
Cons: I think the hotel will have a lot of promise once the renovations are finished.
Location: The location is very close to the Garden of the Gods and shopping.
According to their website, renovations should have been completed by now. When we arrived the place was still very much under construction and a note in our room from the GM explained that the reno was to be finished in March. Due to such renovations, the breakfast/evening social area was in a cramped little room. Room was mostly clean but, I did notice spots of mildew/mold stating to grow on the shower curtain. One thing that I absolutely hated, was the fact that the property is located next to train tracks... with a train that runs all day and NIGHT.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2014
Everything was great but my ice maker didn't work and bathroom sink was only cold water. Everything else was great!
3 out of 5
by A verified traveler

Posted Nov 25, 2014
I would probably not stay again until after construction is complete
3 out of 5
Recommended
for Families
by A verified traveler

Not the Hyatt House we were used to!

Posted Nov 24, 2014 on Hotels.com
Lady working the evening social on Thursday night 4/20 was super rude. She made us feel like we didn't belong. We have always had a good experience at the Hyatt House,this time seemed different.A lack of customer friendliness.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2014
A comfortable room with all the amenities, including full-size fridge, stove, microwave, and dishwasher - BUT I never cooked a thing! The full-service breakfast made it possible to save money on that, as well as having a prepared-to-order omelet! When I felt like biscuits and gravy one morning, like magic, it was there! I definitely recommend the Hyatt House in Colorado Springs!
4 out of 5
Recommended
for Couples
by Paulfrom Harrisburg, Pa

Worth the price

Posted Nov 13, 2014 on Hotels.com
For the money we paid, It was a nice place to stay. Breakfast was nice, but didn't blow me away. Staff was very friendly. Room was nice, and we enjoyed having a condo with a kitchenette.
4 out of 5
Recommended
for Business Travelers
by Craigfrom Denver, CO

Clean and friendly

Posted Nov 4, 2014 on Hotels.com
Quick business trip ... decided to bring my family with young kids. Front desk was very professional and courteous, and were able to give us an early check-in, which saved the day for me. Room was clean and comfortable, breakfast had a nice selection of fresh fruit. Bed very comfortable, even pullout in suite was comfortable, too.
5 out of 5
Recommended
for Business Travelers
by darylfrom Centennial Colorado

Great service wonderful people as staff

Posted Oct 28, 2014 on Hotels.com
The suite felt like home wonderful staff also helpful really appreciate good service thanks again
5 out of 5
Recommended
for Couples
by A verified traveler

Satisfied Customer

Posted Oct 25, 2014 on Hotels.com
Wonderful staff and atmosphere. Comfortable accommodations. When I'm ever back this way we will definitely stay here!
5 out of 5
Recommended
for Couples
by Charlesfrom 91360

Great hotel

Posted Oct 21, 2014 on Hotels.com
Great hotel