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Reviews of Holiday Inn Express & Suites Colorado Springs North, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Colorado Springs North, an IHG Hotel
7110 Commerce Center Dr., Colorado Springs, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 355 out of 716 reviews" "
Rating 8 - Good. 216 out of 716 reviews" "
Rating 6 - Okay. 92 out of 716 reviews" "
Rating 4 - Poor. 36 out of 716 reviews" "
Rating 2 - Terrible. 17 out of 716 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jenna

Traveled with family and small children, Traveled with partner
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Shalynn

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

GERALD

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
o
Stayed 2 nights in Mar 2024

10/10 Excellent

Emmanuel

Stayed 1 night in Mar 2024

10/10 Excellent

Rosa

Stayed 1 night in Mar 2024

8/10 Good

Kaelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice hooks for clothes vs useless closet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Desiree

Stayed 1 night in Jan 2024

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, amenities
Clean close to everything Needs some maintenance work
Stayed 3 nights in Dec 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience loved it
Stayed 4 nights in Dec 2023

6/10 Okay

Arely

Stayed 1 night in Dec 2023

8/10 Good

Jodey

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Paula

Stayed 1 night in Dec 2023

10/10 Excellent

MARYANN

Stayed 3 nights in Nov 2023

8/10 Good

MARYANN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, convenient, has amenties and great parking for a pickup hauling a trailer. All staff kind and thoughtful.

2/10 Terrible

Jeffrey, Ponte Vedra Beach

Stayed 4 nights in Nov 2023

10/10 Excellent

Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall
Stayed 4 nights in Nov 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2023

6/10 Okay

Tara

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location is good. Smelled very clean. Parking lot is small for large vehicles. Mattresses need replaced (concave). Stayed in room next to exterior door- latch needs adjustment- could hear door all hours of the night. This property needs an overall remodel.
Stayed 3 nights in Oct 2023

8/10 Good

Luis Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Marcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, safe, comfortable and updated.
Stayed 4 nights in Oct 2023

6/10 Okay

Heidi, Provo

Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Stella

Liked: Cleanliness, amenities, property conditions & facilities
It was very comfortable , the staff was pleasant and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They cleaned the room daily, customer service was great!
Stayed 4 nights in Aug 2023

6/10 Okay

Larry

Liked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Staycia Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The details listed in the advertisement indicated the facility had a bar. However it didn’t. The room was clean and the staff were excellent. The food was very good.
Stayed 6 nights in Oct 2023

8/10 Good

Sam

Stayed 2 nights in Oct 2023

8/10 Good

Hilda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

James Douglas II

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
Everything was good. The only thing I'd change is it would have been nice if the breakfast had opened earlier on Sunday.
Stayed 1 night in Jul 2023

8/10 Good

Tulsi

Liked: Cleanliness, staff & service
good
Stayed 1 night in Sep 2023

6/10 Okay

Ruthie

Traveled with family
Liked: Amenities
Convenient walking distance only to Outback restaurant. The room was clean; however, finger print smudges on window and interior door (not wiped down). Food was left previously in refrigerator, which we had to remove to utilize refrigerator for ourselves. Breakfast is to start at 7am, which coffee was ready, rolls, etc; however, hot breakfast was delayed til after 7:30am, as attendant was late for work that morning! This reflects on poor management of Holiday Inn Express facility. Won't return, and will book another hotel for next stay in future!!

2/10 Terrible

Jerry

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Advertised hot tub and swimming pool, neither were heated and were too cold to use.
Stayed 1 night in Aug 2023

4/10 Poor

Mary

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Darrin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
The room was not the cleanest, the air conditioner was kicking on and off all night waking us up. The chemicals in the hot tub were off, it burned our eyes just to sit in it.
Stayed 1 night in Jul 2023

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty standard hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Corey

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Whoever designed this property and its parking lot needs to be flogged. This has to be the most inconvenient hotel parking lot ever constructed. Unfortunately, the limited amount of spaces and asinine parking lot structure, dictates that you lug all of your luggage and bags up a hill to get to the lobby Just crazy.
Stayed 1 night in Jul 2023

10/10 Excellent

Joleene

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly, and close to everything.
Stayed 1 night in Jul 2023

10/10 Excellent

Pengfei, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The morning clerk was amazing, friendly. The night clerk not so amazing, was not friendly or helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer, Blacklick

Stayed 5 nights in Jun 2023

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Clean hotel and loved the quiet location. Mornings started a little earlier than we like because of all the noise in the hallways. We were on the 4th floor and our ice machine didn’t work so we had to go down a floor to get ice. Elevator was very loud and slow. Room was comfortable and clean.
Stayed 3 nights in Jun 2023

8/10 Good

deepthi

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly clerk Expedient check-in Clean environment Easy access to a variety stores/restuarants
Stayed 1 night in Jun 2023

10/10 Excellent

Arlan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at this property. May come again.
Stayed 2 nights in Jun 2023

10/10 Excellent

sharon

Traveled with partner
Liked: Staff & service, property conditions & facilities
Front desk woman at check in was the best. Went out of her way to help. Parking was a bit of a challenge. We had a place but the parking area was crowded and not the most convenient.
Stayed 1 night in Jun 2023