Ratings based on 311 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
83% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Nice hotel

Posted Jul 9, 2014
Pros: Location, internet and breakfast.
Cons:
This hotel is better than what I expect. I even don't expect it serves the breakfast.
3 out of 5
Recommended
for Families
by A verified traveler

Quiet and close to the airport

Posted Jul 9, 2014
Pros: Close to airport, but quiet
Location: We visited Pikes Peek and Garden of the Gods earlier that day befor check in.
Had 3 rooms for a scout function. We were traveling back from Philmont Scout Ranch. Hotel was clean and staff was friendly even at 4 am. We had a early check out to catch a 6 am flight.
3 out of 5
Recommended
for Families
by A verified traveler from NM

Fine for a one night family stay

Posted Jun 30, 2014
Pros: Convenience for area we wanted to travel to/from.
Cons: Beds were very "firm." TV/channels very limited and outdated. Breakfast needs to be better.
Location: Convenient to the airport, Colorado Springs area.
It's the little things that make the difference. For example, at check-in the staff was very friendly . . . but two hours after posted check-in time our room was not ready. They did get it ready quickly though. Also, they allow pets which is fine, but apparently any/all rooms are pet rooms. Room was very recently cleaned but for the first couple hours the smell of cleaners was overpowering, possibly to clean up after/cover previous pet smells. Room was nice, but bathroom had obviously been used to lock up a pet at some time and showed some damage. Breakfast was NOT a success--room they used was tiny! Too many people trying to get fed for such a small room. Very limited menu--I don't have a problem with basics like muffins, cereal, and make it yourself waffles . . . if they are not completely out an hour before breakfast is over, and with no staff making efforts to restock or clean up after. Plan to eat elsewhere. Four or more staff in the office at this time, arguing (quietly) about something, and not in any hurry to help us check out, although polite when they got to us. Overall, a decent place in an airport convenient location, nice enough and safe enough for a family, but perhaps a bit overpriced for the "amenities" they offer. Might stay again, but probably would spend a bit more for someplace else. But definitely not the worst we've been at.
3 out of 5
by A verified traveler

Visiting a friend

Posted Jun 1, 2014
No fridge, no microwave. Tub leaked, shower had no pressure. Pillows were lumpy and flat. Blanket was useless as it wouldn't stay on the bed
2 out of 5
by A verified traveler

Not this time.

Posted May 31, 2014
Breakfast room needed attending. No cup messy counter, tables a mess. Room had a smell, I don't know what kind of room spray they use but it was not good. Room was clean, some of the staff were nice and friendly. There was a male behind the desk that I asked for cups, he had a mask on and was wearing gloves. Why???
3 out of 5
Recommended
for Everyone
by A verified traveler

Quite, efficient, comfortable.

Posted May 23, 2014
Pros: Nice, comfortable and not in room all that much except to change clothes and sleep.
Cons: Bigger sign at the driveway entrance. Actual coffeepots vs cups or at least instruct your guest before they attempt to make coffee.
Location: Accessible to the military base, airlines and events going on in the local area.
We received prompt attention and friendly service throughout our stay, quite efficient and comfortable. The only drawback was the entrance area not clearly marked until you were right on top of it and had a winding drive which happen to be the entrance area to another hotel.
3 out of 5
Recommended
for Everyone
by few nights from w

Just right

Posted May 23, 2014
The hotel is not top tier but well above what is expected in this price range. It is just right for the airport location and access to city. The staff were great!
4 out of 5
Recommended
for Everyone
by Laurie from Kansas

Simple stay.

Posted May 17, 2014
Booked online got the best rate. Room cleanliness was good, minus a spot or two, and that was with me thoroughly checking everything. It's nice that they have extra protection on the mattresses compared to other places, mattress was very clean. Girl who checked me in at night (8pmish) in was nice. Quick. The girl in the morning was on her personal phone at the front desk talking, I loaded the car up and had to come back in and wait before she noticed me and got off the phone like 30 seconds later. All in all I'd stay there again. And ask for the side next to the mountains next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and clean

Posted May 15, 2014
Pros: very friendly and clean, quite place to stay.
The gentlemen that checked me in was very helpful. I would recommend this place. Nice view of the mountains.
3 out of 5
by pdk from sf

Dont eat the breakfast here

Posted May 7, 2014
Bread smells like dead rat here and the receptionist doesnt even care about it when we complained about it. The bathroom was okay, room was clean enough.