Ratings based on 524 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Beautiful downtown hotel

Posted May 3, 2015
Beautifully renovated, responsive staff. Exercise room is limited, and walking outdoors in the immediate area is limited for a single woman.
5 out of 5
Recommended
for Families
by A verified traveler

Great, stayed one night.

Posted Apr 28, 2015
Pros: Location
Cons: Check in
Location: Loaction
Nice, clean and very up dated. Great location. With in walking distance of good attractions.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington, VA

Great experience at a luxury hotel

Posted Apr 22, 2015
We had a wonderful experience at this luxury hotel. The room was clean and had great amenities. There was nice art work, great bath products, a ceiling fan, and a dual head shower. Our view, however, wasn't the greatest - it was mainly of the adjacent building. The gym was quite small, just a few weights and a few treadmills. The staff was super friendly, and the building had a lot of character. It looked liked a bank of some sort which had been converted into a hotel, and there are several scattered vaults throughout the building. The Springs Orleans restaurant was excellent. We had two meals there and both were excellent. The food had a New Orleans theme and was very reasonably priced.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

our stay was wonderful

Posted Apr 19, 2015
Cons: It would be nice to have another option in the hotel to grab something to eat. That would fit the guest not the one restaurant.
Location: It was located with access to enjoy a walk right in downtown Colorado Springs.
The hotel was very nice and the fact that the building was actually used in the early days to exchange the gold that was mined. To see the vault as part of the lobby decor was a thoughtful way to capture the past. The staff went above and beyond to make our stay very pleasant, Yes we would happly stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2015
Always a pleasure . The staff is very courteous and take excellent care of us. It is a very close to great restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

Nice hotel in downtown

Posted Apr 5, 2015
Received upgraded room after arriving late from the airport. The staff was wonderful. We didn't hang around the hotel much, only stayed to sleep and shower. Nice room and bathroom. Parking garage the next block over only $1 to park after 4pm. Tejon st is right outside the hotel, easy access to the restaurant.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Colorado

Anniversary

Posted Apr 4, 2015
Pros: Very beautiful, best of all the bed was soft and comfortable.
Cons: More supplies in room
Loved the room, but needed soap, a second cup of coffee, and another towel in the room.
4 out of 5
Recommended
for Couples
by A verified traveler

Planning the next stay already

Posted Mar 28, 2015
Pros: The shower! The location. The safe door in the lobby.
Cons: A fridge in the room to store leftovers from all the great restaurants in the area.
Location: Great bars and restaurants within a couple of blocks. Easy drive to pikes peak, Manitou, old colorado city, garden of the gods.
Though I was disappointed that breakfast wasn't included and there wasn't a fridge in the room, the staff and atmosphere made up for it. The large shower with two shower heads has made hotel a quick romantic getaway for my husband and me :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Elegantly appointed hotel. Professional staff, good location to restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Staff was awesome and accommodating. Room was clean and comfortable.