Ratings based on 291 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by joseph from Denver Colorado

Amazing Hotel.

Posted Apr 13, 2014
Pros: The lobby and room were amazing.
Hotel and staff were great. The rooms were very clean and presentable. I would recommend this hotel to anyone. I can't say enough about the staff. very helpful and welling to go out of their way for you. They also had valet all night. Me and my wife came in late around 2:30 am and the staff was their to greet us. That a hotel that cares for their guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice Hotel

Posted Apr 5, 2014
My husband and I went on a driving vacation and this is by far the nicest Hotel we stayed in. The room rates were very reasonable.
3 out of 5
by Tiffiny from Fresno, CA

Should have been nicer than it was

Posted Apr 4, 2014
Pros: The room was beautiful. It was marred by the fact that there was dried urine on the toilet seat and on the tile at the base of the toilet.
Cons: The front desk staff. Hotel management would do well to consider members of their valet service as candidates for replacing the current staff.
Location: Great French Bakery around the corner.
We were in Colorado Springs for a Health Insurance Conference being held at a Five Star resort in the area. The hosting resort was sold out so we scouted out hotels that we thought would be a good value without sacrificing amenities. There were no other customers checking in yet the front desk person could hardly be bothered with helping us at all. The only employees that were regularly friendly and helpful were the valet attendants. On the second night of our stay we sat in the bar area later than expected. The bar itself had closed and a member of our group asked the front desk for a bottle of water. She was told the bar was closed and the gentleman at the desk practicaly threw a bottle at her. In the morning when I went to go to the fitness room which I visited the day before and was advertised as 24/7 the door was locked. The same front desk host was on duty. I informed him that the fitness room was locked. I would have run outside but wasn't prepared to run in 19 degree weather. He said the door wasn't locked because it remained open 24/7. I ran back up the stairs and confirmed that the room was still locked. He then started making calls to various employees. None of which knew where the key was to open the door. Before heading back to my room I asked for a bottle of water. He obliged but then proceeded to inform me of the dangers of bottled water and anti-persperant deodorant. Apparently they have caused "Millions" of cases of Breast Cancer in women and men.
5 out of 5
Recommended
for Everyone
by Grace from Weston, CO

Such a beautiful and quiet downtown loctaion

Posted Apr 1, 2014
Pros: We enjoyed the elegance, the quiet location, the comfortable beds and amazing bathroom.
Cons: It has an akward layout inside but not something that could be improved, it was a great place regardless.
Location: Many local eateries which is nice for a change of pace, great stores and in the heart of Downtown.
We were a little concerned about the location and the noise level, it is in the center of downtown and traffic noise would keep us up. HOWEVER it was so quiet, you could not hear a thing going on outside. The room was very large, comfortable, clean and well above our expectations. The bathrooms were amazing, my husband and I were really impressed with the double shower heads and controls and the overall cleanliness. It was just beautiful and we paid great rate, it was worth every penny. It was only 20 minutes from the airport, walking distance to some great eateries in downtown and some amazing shops.
5 out of 5
Recommended
for Everyone
by LoveToTravel from Colorado

Wonderfully renovated early 20th century building

Posted Mar 29, 2014
Pros: Atmosphere & location
Cons: Restaurant
Location: Great location in downtown Colorado Springs. Good choice of dinner places in easy walking distance. Fine Arts Center & Garden of the Gods!
The hotel itself was perfect. It's lovely to see an historic building updated so well. Large room, large bathroom with double shower and separate toilet. We recommend walking outside the hotel to another facility for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Historical Gem!

Posted Mar 22, 2014
Pros: The accomodations. Amazing bathrooms, I felt like a queen!
The Mining Exchange was amazing! I won't stay anywhere else in Colorado Springs from now on. A beautifully restored historical hotel, this experience for me was truly wonderful, from the excellent staff and valets, to the waitresses and waiters at the Springs Orleans restruant next door. Exceptional service and accomodations and an terrific value to boot. The hotel is right downtown, near wonderful restruants and shops with easy access. I loved the Mining Exchange.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to pikes peak concert hall

Posted Mar 18, 2014
Cons: Pay for parking
Everything was excellent except parking is 2 block away and costs additional $. Hotel should pay for parking. Alternative is $24 for valet plus tip.
3 out of 5
by A verified traveler from Denver

Broken promises

Posted Mar 9, 2014
No pull out sofa , as promised at booking! Third person in both rooms had to sleep on pillows and a comforter. No television first night, and no hot water at 6:00 am.. Was told because of third party booking, no discount could be issued to compensate. Very disappointing stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great except for mechanical noise

Posted Mar 6, 2014
Everything was great. My only issue was the mechanical noise caused by exhaust fans that are always on. The noise was very loud and kept me awake.
5 out of 5
Recommended
for Everyone
by Len from New York, NY

Stay at he Mining Exchange

Posted Feb 27, 2014
This hotel is a gem in Colorado Springs.The staff is super, therooms are immaculate, the bed incredibly comfortable and the showers are amazimg.