Property amenity

Reviews of Candlewood Suites Jefferson City, an IHG Hotel

2.5 out of 5
Candlewood Suites Jefferson City, an IHG Hotel
3514 Amazonas Dr, Jefferson City, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 205 reviews" "
Rating 8 - Good. 51 out of 205 reviews" "
Rating 6 - Okay. 19 out of 205 reviews" "
Rating 4 - Poor. 12 out of 205 reviews" "
Rating 2 - Terrible. 7 out of 205 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay 😁
Stayed 1 night in Mar 2024

8/10 Good

Zachary

Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location - close to shopping, events, and restaurants
Stayed 2 nights in Oct 2023

6/10 Okay

Wanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish they would of stated on their page that there was no continental breakfast. Wont stay here again.
Stayed 1 night in Oct 2023

8/10 Good

Cathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem checking into my room, it took about 30 minutes to resolve the issue.
Stayed 1 night in Sep 2023

10/10 Excellent

Joya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This stay was amazing. The only thing I needed was a small fry pan. Stephanie and Brandon went out of their way to make this stay delightful 😊
Stayed 7 nights in Sep 2023

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean quiet and comfortable Convenient to eats and shopping
Stayed 1 night in Sep 2023

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use the lending locker items but thought it was a great addition. Quiet comfortable accommodations.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable Accomadations
Staff was friendly and helpful. Mattress was in great condition. Room amenities with full size fridge and ice maker was convenient. Breakfast at the HY-VEE was a nice bonus. Plenty of available self parking in the lot. Only one complaint. Our air conditioning was great, but, our son's room did not cool down like it should. All in all, this is a nice hotel and we would definitely stay again.
Stayed 1 night in Jul 2023

6/10 Okay

Wilbert

Liked: Staff & service
Room not ready for check-in on time.
Stayed 1 night in May 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Sarah, Lebanon

Business traveler
Disliked: Staff & service, property conditions & facilities
Lots of hair in the bathroom/shower. No hair dryer in the room. Card key/lock was touchy. Bed was comfortable enough. Woukd have expected better for the price.
Stayed 1 night in May 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Shawn

Liked: Room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Donna

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice spot
Went well. No issues at all.
Stayed 1 night in Mar 2023

10/10 Excellent

Pam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for my job next day. Friendly staff. Clean room
Stayed 1 night in Mar 2023

4/10 Poor

Mark

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room 133 has a big crack in wall and furniture is beat up. Deferred maintenance, dripping noise in ceiling of bathroom. Outside spotlight shines directly in windows

4/10 Poor

Malika

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not rent room because I stay here in town
Stayed 1 night in Dec 2022

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
This place was spectacular from start to finish. Immaculately clean rooms, friendly staff, great pantry selections, everything in the room worked, ample parking, convenient to other amenities.
Stayed 7 nights in Oct 2022

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Amanda

Stayed 1 night in Oct 2022

10/10 Excellent

Licia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but no extraordinary for the price
Stayed 1 night in Sep 2022

8/10 Good

Deirdre

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, a little over priced but nice. The only thing not good with the room was the shower didn't work, not enough force for me.
Stayed 1 night in Sep 2022

10/10 Excellent

Greg

Stayed 1 night in Oct 2022

4/10 Poor

David

Disliked: Cleanliness, staff & service
What I did not like.... I could not lock my room door upon arrival nor could I close the door once I left out. I requested another room for my safely but, I was told that was not an option. Maintenance responded to the room and put several screws in the door lock
Stayed 4 nights in Sep 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved layout of the suites!
Stayed 1 night in Sep 2022

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no answer
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent service. The staff very helpful and informative in answering all our questions and concerns. Clean and comfortable room. We will stay here again whenever we visit the area.
Stayed 4 nights in Sep 2022

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay!
Stayed 1 night in Sep 2022

2/10 Terrible

Mike

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Poor customer service
I had to go up and down the elevator 5 times to get new key cards because the ones they gave me didn´t work. The first time it happened a very nice gentleman behind the front desk ran up and gave me a new key which worked the first time but not after that. When I complained to the front desk when I was checking out that I thought I should receive some type of discount because of the inconvience she just said, well sometimes the keys don´t work and there is nothing we can do about it.
Stayed 1 night in Aug 2022

8/10 Good

Sheila

Stayed 1 night in Aug 2022

10/10 Excellent

Victoria, COLORADO SPRINGS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel clean and comfortable. Staff friendly and jalpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Crystal

Stayed 1 night in Jul 2022

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great service
Stayed 3 nights in Jul 2022

4/10 Poor

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room and hotel was very nice. Although the coffee maker in the room was broken. The front desk staff member was the most rudest person. Too bad it's a nice hotel and you have someone answering the phone and greeting patrons at the front desk unreasonably rude right off the bat, so unacceptable. I called EXPEDIA to complain of the rudeness I received, I did not want to stay there. EXPEDIA had reached out to the hotel (talked to the same rude staff member) who said I could not get a refund. No accommodating hotel here: booked ground level for my handicap husband /couldn't get it. Asked for 15-30 min early check-in so we could get ready for a wedding/couldn't get it. After our travel the rude staff member wouldn't even let me check-in 7 minutes before 3:00! Next day I asked for a little later check-out/couldn't get it. Shocker. Won't stay here again.
Stayed 1 night in Jun 2022

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in May 2022

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor grilling area
Stayed 3 nights in May 2022

4/10 Poor

Whitney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2022

10/10 Excellent

Tiffany

Liked: Staff & service
Stayed 2 nights in May 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Davontae, Saint Louis

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This hotel has to be the best one in Jefferson City only problem I had was I seen a few bugs in the bathroom
Stayed 2 nights in Apr 2022

10/10 Excellent

Hermes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2022

6/10 Okay

Joseph

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the best
The place is obviously older. It is in average condition, but also has cleanliness and insect problems.
Stayed 2 nights in Mar 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Marianne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and Quite!!!
Stayed 1 night in Mar 2022

10/10 Excellent

Bob

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Mar 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 2 nights in Feb 2022