Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
77% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable.

Posted Jul 9, 2014
Pros: Convenient to the town center
Cons: The a/c ran 15-30 seconds then cut off for 60-90 seconds then start the process over again.
Location: Close to capital building.
The hotel was fine. Great location. The a/c did not work as well as it should. We booked a room with a whirlpool bath per Expedia but did not get it. I'm not sure if that was Expedia's mistake or the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
Movie channel didn't work. They offered to move us but too much hassle.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2014
Lovely hotel, good location, room was very nice, bed very comfortable
2 out of 5
by A verified traveler from missouri

Not what it seems

Posted Jun 18, 2014
Staff was very friendly. But early day shift gets on things mid shift and nights forget it! They had 2 roller racks for the whole hotel to carry your stuff to ur room. Pics online is not what it looks in reality. No hot tub like in pics. Waterfall in lobby has cheap plants looks terrible. Room was to small and smelled musky and was not clean! Had hair on toilet and sink. Also sheets looked like someone slept on them. Water wouldn't drain In shower and sink had to replace plumbing in whole bathroom. Not enough waitresses for room serv so I went through the over packed lobby and it took three hours before she could wait on me and did not have a bag for my stuff to carry to my room! Also 2 elevators for the whole hotel and they were half the size of a regular elevator! 20 minutes to get from top to bottom of hotel! The tv also wouldn't work! They charged me twice for room took two days to line it out! I was so disappointed I came to relax while kids went to cosplay event instead I was stressed the whole time! Also I thought because of all the trouble in room I should have been offered another room. Staff is friendly but doesn't make up for all the other stresses I went through!!
3 out of 5
Recommended
for Everyone
by sg

Posted May 11, 2014
The hotel is okay except for the rooms they are stuffy and musty. They are clean but it seemed like they weren't aired out a lot. But for a night it's not bad.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room

Posted Apr 24, 2014
Just on our way home from Branson in need of a place to stay. Decent place in the heart of the city with a close walk to the capitol.
2 out of 5
by A verified traveler

Thought it would be better.

Posted Apr 23, 2014
For this being a popular hotel in Jeff City it didn't have microwaves or refrigerators also it says online and on their map in the lobby that there is a hot tub and there isn't also the pool water is pretty cold to be a heated pool. There is also no complimentary breakfast. I will not be stayimg with this hotel again.
3 out of 5
Recommended
for Everyone
by MoTraveler

Nicest of what you can choose from.

Posted Apr 12, 2014
The hotel is ok. It's better than other choices around the town. It's not fancy. It's not 4-star, but it serves the purpose. Internet was slow. Restaurant isn't open for dinner. Breakfast is buffet only.
3 out of 5
Recommended
for Everyone
by Sara from Kansas City

Average Hotel

Posted Mar 15, 2014
Rooms were clean, staff was friendly, the facilities were nice, but the hotel looks like nothing has been updated since the 90's.
3 out of 5
Recommended
for Business Travelers
by Unhappy from Missouri

Posted Jan 20, 2014 on Hotels.com
Our room was close to the elevators and we had a constant hum similar to a hand dryer all night as the elevators were in service. All conversations in the dining/gathering area on the main floor sounded as if they were right out in our hallway. Anyone saying goodbye to other guests at the elevator sounded as though they were in our room. Morning showers were a nightmare. Water pressure was great but water temps were luke warm one moment and ice cold the next and fluctuated throughout the shower up and down.