Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Check availability

Reviews of Quality Inn & Suites Ft. Jackson Maingate

2.5 out of 5
Quality Inn & Suites Ft. Jackson Maingate
7251 Garners Ferry Rd, Columbia, SC

Reviews

6.6
Rating 10 - Excellent. 73 out of 363 reviews" "
Rating 8 - Good. 107 out of 363 reviews" "
Rating 6 - Okay. 71 out of 363 reviews" "
Rating 4 - Poor. 53 out of 363 reviews" "
Rating 2 - Terrible. 59 out of 363 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, our room was cleaned daily. The breakfast was decent. I would highly recommend.
Stayed 3 nights in Apr 2024

2/10 Terrible

SHELLEY

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Also someone paid for us to have a jacuzzi suite and we did not have that either
Stayed 1 night in Mar 2024

10/10 Excellent

Angelica Sanchez

Business traveler
Liked: Property conditions & facilities
The receptionist was incredibly nice .
Stayed 1 night in Mar 2024

10/10 Excellent

LILIA

Stayed 3 nights in Mar 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Journey

Liked: Staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Jala

Stayed 3 nights in Feb 2024

10/10 Excellent

Journey

Liked: Cleanliness, staff & service, property conditions & facilities
HOUSE KEEPER MONICA AND BETTY FROM FRONT DESK ROCK!
Stayed 1 night in Feb 2024

10/10 Excellent

Journey

Liked: Cleanliness, staff & service, property conditions & facilities
THE HOUSE KEEPER MONICA AND THE FRONT DESK LADY BETTY ROCKSSSSS
Stayed 1 night in Feb 2024

10/10 Excellent

Flavia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and there cleaning the room everyday thank you so much for the service
Stayed 3 nights in Jan 2024

2/10 Terrible

Dawn

Traveled with partner
Liked: Staff & service
Got zero sleep. They had long term guest. They were loud & in and out of the room all hours hanging out in the walk ways. They should separate long term & over night guest.
Stayed 1 night in Jan 2024

6/10 Okay

C

Traveled with family
Liked: Staff & service
The mattress/ bedding super comfortable..nice flooring, no carpet but rooms could be cleaner
Stayed 2 nights in Jan 2024

4/10 Poor

Andre

Traveled with family
Disliked: Staff & service
Maybe it's because we have booked thru Expedia and that this Hotel has a certain quantity of rooms for this kind of booking. The bath/ shower need to be clean. Was not very inviting. Very limited service from the hotel personel (again maybe because of the discount from Expedia). The coffee maker in the room was defective. Not even able to get 2 plates and utensils (from the breakfast bar) for our dinner because it is reserve for breakfast. Conclusion: we would not recommend this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities
It was kool
Stayed 1 night in Jan 2024

10/10 Excellent

Benite

Stayed 2 nights in Jan 2024

8/10 Good

Chris

Stayed 1 night in Dec 2023

8/10 Good

Kelsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10 rating
It was great for the most part. Could have used clean sheets. There was a long smudge of something on the first bed by the table. The toilet was constantly running. And the tv was very hard to figure out.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shirley

Stayed 1 night in Nov 2023

8/10 Good

Lars

Liked: Cleanliness, staff & service
The room was clean and nice. However, the walls seemed to be thin and you could hear the neighbours talking. Luckily they fell silent not too late.
Stayed 1 night in Nov 2023

10/10 Excellent

Debora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I loved my stay there and i did not have much issues
Stayed 1 night in Nov 2023

6/10 Okay

Kathryn

Disliked: Property conditions & facilities
Needs renovating
I would not stay there again. The hotel is old and needs a complete overhaul. Front desk staff were pleasant. The breakfast was very good.
Stayed 1 night in Oct 2023

4/10 Poor

Alona

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Traffic the side I was on facing the main highway
Stayed 1 night in Oct 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and disgusting
The room was filthy! When I first walked into the room, the floor was slippery. I then grabbed a washcloth and wiped the floor (see pictures). I went to the front desk to let them know my concerns. They sent housekeeping but it did not make a big difference. There were strangers Loitering near the front lobby, they did not look like visitors or workers. I never had such a horrible experience with Hotels.com in the past, now that they have merged with other companies, the quality is tribble.
Stayed 2 nights in Oct 2023

10/10 Excellent

tyrone, brooklyn

Liked: Cleanliness, amenities
Everything
Stayed 2 nights in Sep 2023

8/10 Good

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had no problems with the property!
Stayed 1 night in Sep 2023

6/10 Okay

Tonya

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Carl

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not clean when we checked in. Told the front desk...Came back from the game and it was clean. Room still smelled like mold and the shower mat was disgusting. After showering and walking on the floor our feet were dirty. I understand there was a Carolina game so prices were higher but for $180/night I expected a clean room.
Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Sunny

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival the smoke alarm was going off, no big deal. 2nd; daughter used the toilet and would not fill. I checked what i knew and did nothing. Called maintenance, they tiredness that water on(i had done this) and it began to fill, whatever. Then when i flushed it out again took forever to fill. 3rd and final straw was the cockroaches. 1 crawling on my daughter, ok hotel south......., later found more turned it in to the front desk. She acted like she didn't care and when i went back to my room we found the dresser was infested!!!!!!. I was done. Checked out of the hotel and now get to try and get my money back.
Stayed 2 nights in Sep 2023

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are helpful and professional.
Stayed 2 nights in Aug 2023

8/10 Good

Lorraine

Traveled with family
Liked: Staff & service, room comfort
Our Stay
The staff was really friendly and efficient checking us in and out. Everyone was accommodating. The actual rooms could have benefited with better repairs to previous damages and smells. I did like the bedding and pillows.
Stayed 1 night in Aug 2023

2/10 Terrible

Tracey

Traveled with family
Disliked: Cleanliness
Miscommunication with online travel “agent” and hotel that was directed at me. Broken phone, loud noise. Room was pleasantly clean & spacious. Food good
Stayed 2 nights in Aug 2023

8/10 Good

Felicia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service
Day staff was fantastic. Facilities are dated, but clean rooms. The beds were comfortable. The area around the property was mostly clean. There was a broken down truck in the parking lot that looks like it hasn't movedin a while, but the hotel seemed safe and decent for a quick visit for military graduation. The road in and out of the hotel is busy and sucks to get in and out as its a busy road. Would stay again if had to.

4/10 Poor

Yalier

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

2/10 Terrible

Cheryl

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Patrick

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible exp with Quality inn
Very bad and horrendous experience. Live and dead insects. Stain on bedsheet. Lot of noise late in the night. Smoke smell in the bathroom. Did not feel safe at all.
Stayed 1 night in Jul 2023

6/10 Okay

Frank

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff is quite friendly and breakfast good. Room not as clean as should be. No door on half of bathroom. Parking and location convenient.
Stayed 3 nights in Jun 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service
Everything was clean and the employees were very nice.
Stayed 2 nights in May 2023

10/10 Excellent

Chenita

Liked: Cleanliness, staff & service, room comfort
Staff at desk wasn’t that friendly
Stayed 1 night in Apr 2023

2/10 Terrible

Delroy

Stayed 4 nights in Apr 2023

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly. Bathroom door kept sticking. Floors in my room turned the bottom of my white socks brown.
Stayed 3 nights in Apr 2023

6/10 Okay

Grace

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Bad place to stay.
We arrived, Noone there to check-in with, she came in , she was outside smoking in her car. Really uncommicating with me, just umh. Etc. Room was ok but beds had body holes where others had slept. Bad thi g was every night 5 to 6 people sat outside on the balcony and smoked and drank and had a party, I couldn't sleep til like 1 or 2 am. And I also saw other people sitting outside on the bottom floor. We won't be back.
Stayed 4 nights in Mar 2023

8/10 Good

Lisa

Stayed 1 night in Mar 2023

2/10 Terrible

Menasha

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from VP on Mar 21, 2023
Sorry for bad experience.

8/10 Good

John

Stayed 1 night in Mar 2023

2/10 Terrible

Hezekiah

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Simple, Quality Inn will not be on my stay list .
Stayed 1 night in Mar 2023
Response from VP on Mar 14, 2023
Sorry you were not satisfied with your stay.

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 2 nights in Feb 2023
Response from VP on Feb 21, 2023
Thank You for your review.