Ratings based on 132 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Dec 23, 2013
I asked for a non smoking room and I was given a room that was a smoking room clearly because there were ashes left in the room. The hotel was so uncomfortable because it was too hot in the entire facility. And let's not talk about how long it took for me to get checked in. Won't visit here anytime soon!!
Comment from Hotel Management
Sep 16, 2014 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
by Scott McCarthy from Ormond Beach, FL

Posted Dec 18, 2013 on Hotels.com
The management and staff were exceptional..!!!!!!!
1 out of 5
by Hud from WV

Posted Dec 18, 2013
Broken down desk chair, light bulb burned lamp shades, no water pressure what so ever ...the shower was nothing more that dripping water. I had to towel off shampoo and soap.
Comment from Hotel Management
Sep 17, 2014 by Raj, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
5 out of 5
Recommended
for Overnight Stay Before Destination
by Cheryl

Great Price!

Posted Dec 2, 2013 on Hotels.com
For the price, this hotel was perfect for an overnight stay before we reached our final destination!
2 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by Jeremy from Easley SC

Extremely nice staff. Courteous and attentive

Posted Oct 14, 2013
Wonderful stay. The rooms were nice and the staff was helpful.
Comment from Hotel Management
Sep 16, 2014 by Raj, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards,
2 out of 5
Recommended
for Personal Event
by LClark from Rock Hill

Won't stay again

Posted Oct 8, 2013 on Hotels.com
I will not stay again. Didn't get in room until after check in time. They charged an amount to hold room after I checked in. Why? I was already there and room was paid for in advance! There were condom boxes and papers in drawer of room. The bedspread had a cigarette burn hole in it. Pool wasn't clean! Cigarette butts were on ground around pool and in water fountain at pool! They were doing an upgrade but didn't help while I was there.
3 out of 5
Recommended
for Personal Event
by Howard

This traveler left a rating score only Posted Oct 8, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by lisa

Very clean, staff very helpful

Posted Aug 31, 2013
Pros: Close to Ft. Jackson, clean and quiet room
Cons: Update furnishings
Location: Close to Ft. Jackson
The room is very clean and comfortable. Needs updating, but overall the cleanliness and staff make it easy to overlook.
Comment from Hotel Management
Sep 16, 2014 by Raj, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards,
4 out of 5
Recommended
for Business Travelers
by Mickey

This traveler left a rating score only Posted Aug 21, 2013 on Hotels.com