Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
84% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maple Valley, WA

Great view of the Columbia river & The Dalles dam

Posted May 25, 2015
Very enjoyable stay. The staff was friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Clean & Great Service

Posted May 23, 2015
Pros: Location & Cleanliness
Cons: Nothing comes to mind;
Location: Located on the river. Did not venture out much as we didn't have a long stay.
The hotel was clean, check-in was easy, the staff assisted me with a few items I needed. Everything was clean in our room as well as the whole hotel grounds; check-out was simple as well. Nice stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Could use a facelift

Posted May 19, 2015
Pros: Cost.
Cons: See remarks above.
The hotel was pleasant enough, but has the feeling of an establishment on the brink of being "old" but not in a good way. Not vintage or classic, just sort of tired. First place I've stayed in years that had actual brass keys, one of which did not work at all. Scratchy blankets were an unpleasant surprise, and the older polyester bedspreads are at the end of their useful life span. Still, the room was comfortable and the little patio outside our door on the pool side of the building was nice.
4 out of 5
Recommended
for Families
by A verified travelerfrom Whistler BC

Location and ease of access

Posted May 17, 2015
Pros: The staff and convenient location.
Cons: modernize bedding and room decor.
Location: Very easy access after crossing the bridge and simple to get on the HI way the following morning.
After a long day of driving, we enjoyed the ease of access to the Shilo Inn along with the ample parking. The staff were super friendly and the bell man, I think his name was Chip, was very accommodating and helpful. Having the restaurant and bar available on the premises was very convenient.
2 out of 5
by A verified travelerfrom SLC, UT

Don't

Posted May 5, 2015
Pros: The beds were actually pretty decent.
Cons: Cleanliness, staff, the grounds, the layer of grime that cakes this entire place.
Location: I won't be back to any place in The Dalles. Either stop short/keep going a little ways to Hood River. You'll pay a few bucks more but it's worth it.
I had to revise my review probably due to the wording I used. I'm not writing it all out again. I booked here based on "not bad" reviews. And I think you should know that it's in fact "bad".
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Beautiful location!

Posted May 5, 2015
We have stayed twice in the last month due to the absolutely beautiful location. Restaurant has fantastic food but wait staff could use some dressing up. They were extremely pleasant but sweatshirts. ..come on.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Was a decent stay. Only had one staff member for breakfast, he did a wonderful job but was kind of running all over. We never got menus. Very nice guy tho. Did a good job.
Comment from Hotel Management
May 10, 2015 by Shilo Inns, Hotel Management
Dear Verified Traveler, Thank you for your comments on your recent stay with us. I will speak with restaurant management in regards to staffing issues in the restaurant. We look forward to welcoming you back again. Sincerely, H .Baker- General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las veaga, nv

Posted Apr 26, 2015
Pros: Fast and pleasant check in. Great morning breakfast.
Cons: nothing
Location: view of dam was very nice
very comfortable bed, spotless clean, nice size room
Comment from Hotel Management
May 10, 2015 by Shilo Inns, Hotel Management
Dear Davine, Thank you for your recent comments and for being a valued Shilo guest. We look forward to welcoming you back in the future. Sincerely, H. Baker General Manger
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Nice older place to stay.

Posted Apr 22, 2015
This Shiro has been here for awhile. Still a lovely location right on the Columbia River. Could use a little TCL but still worth staying there.
Comment from Hotel Management
May 10, 2015 by Shilo Inns, Hotel Management
Dear Michael, Thank you for your recent stay and being a valued Shilo guest. We look forward to welcoming you back. Sincerely, H. Baker General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location

Posted Apr 22, 2015
Pros: Location
Cons: Nice but dated
Enjoyable. Had nice house keeping. Good breakfast.
Comment from Hotel Management
May 10, 2015 by Shilo Inns, Hotel Management
Dear Verified Traveler, Thank you for your recent comment and being a valued shilo guest. Sincerely, H. Baker-General Manager