Ratings based on 485 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Near airport

Posted Aug 2, 2014
Rooms are small, trash was overflowing out of the garbage by the rear hotel doors.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH

Very nice, relaxing hotel in Columbus.

Posted Jul 30, 2014
Pros: Breakfast, hot tub, clean rooms.
Cons: n/a
Location: Located right next to the highway and close to the Ohio State Fair.
The hotel had a nice pool and hot tub which was very easy to find. The breakfast buffet was excellent with a wide variety of choices and hot, fresh food.
4 out of 5
Recommended
for Everyone
by A verified traveler from Beloit, OH

Very clean hotel.

Posted Jul 30, 2014
Overall, our experience was good. Everything was very clean and well kept. The pool had way too much chlorine in it though. My kids weren't able to do much swimming as I couldn't stay in the room to watch them for very long. Very strong bleach smell that made my eyes burn and water so bad I could barely see. The staff was friendly. They need to either install a change machine or get soda and washing machines that accept dollars and credit cards. We needed drinks snd the front desk was unable to give us change because they ran out of quarters. We had to walk to the corner gas station. Although I wouldn't neccessarily consider this to be in a "bad" neighborhood, it is on the freeway by the airport. The attendant was encased in bullet proof glass. So, that was a bit scary. When we told the manager, he seemed a bit shocked they had "gone through $20 in quarters" in one night. $20 in quarters is not much. Especially considering how many guests they have and the fact soda is $1.25. My advice would be to bring quarters if you plan on using the vending or washing machines. The breakfast was kind of limited. They were out of a lot of things come Monday morning. Again overall, it was a good experience. Friendly staff, very clean and well worth the value. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, Pa

Very nice, as long as not overbooked

Posted Jul 28, 2014
Pros: Clean. Very nice breakfast
Cons: Do not overbook!
Location: Columbus, Oh. Very nice city, lots of nice restaurants
Room was very clean and comfortable. Breakfast was excellent with many choices. Only problem we had was that they overbooked and didn't have the room available that we were promised. We made due, and are expecting a discount
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Convenient to airport but not too close to be loud

Posted Jul 20, 2014
Pros: Comfortable room.
Cons: Better breakfast options, very limited.
Location: Visit Ohio State University
Comfortable room. Convenient location. Some staff helpful. Breakfast very limited.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2014
Room non smoking but obvious it was by overwhelming odor...........
4 out of 5
Recommended
for Everyone
by A verified traveler from Canton, OH

Great value, close to shopping

Posted Jul 10, 2014
Have stayed here every summer when we go to Easton. Great value and convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Pet friendliness!

Posted Jun 30, 2014
I travel with an 8 lb chihuahua and felt welcomed at the Best Western Port Columbus. I was VERY appreciative of the clean facility and the friendly staff. The breakfast buffet was super good too!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2014
Staff were awesome, went above and beyond. Jetted tub in exec. Suite was amazing
1 out of 5
by A verified traveler from Ohio

Close to airport

Posted Jun 22, 2014
Pros: The room was clean.
Cons: Something needs to be done regarding the booking because even with a printed out confirmation we did not get the correct room. Vehicle safety!!!
Location: Close to airport.
We were flying out really early and wanted to stay close to the airport at a place that offered park and fly. When we arrived we were given the wrong room. There were four adults in our party and we were given a room with a king size bed and a pull out love seat. Even though we had a confirmation for a room with 2 double beds, we were told that this was the only room left. To top this off, there were two trucks in the parking lot set up on blocks with all four tires missing. We were afraid to leave our vehicle and ended up parking at the airport anyway. This was not a good way to start off a vacation.