Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Well not stay here again

Posted Jun 18, 2015
The employees are rude, we asked for towels for the pool it took 30 minutes to get towels, we didn't get any clean towels in our room
2 out of 5
by A verified traveler

Hotel just OK. Service poor.

Posted Jun 17, 2015
Person at front desk seemed to be inconvenienced by our arrival. The room were were assigned had not been cleaned and needed to be switched twice. The hotel wireless was not functioning and the same person at the front desk made to attempt to investigate the problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, WV

Posted Jun 1, 2015
Pros: The rooms were clean. The swimming pool and hot tub were also very nice and clean.
Cons: The beds need sheets that fit. They were too small and came off the beds.
Location: The location was great for the zoo.
We stayed here while visiting the Columbus Zoo. They were doing some renovations, but did not bother us at all. The rooms seemed to be newly renovated. So did the pool and hot tub.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

staff care

Posted May 27, 2015
Pros: Staff and the breakfast was very nice...not just cold cereal or dried out bagels.
Location: Columbus,Ohio, (Hilliad-Rome Rd.)
Desk person was very accomodating when I called and asked for a special room when my daughter broke her leg and we needed some special equipment Thank you very much for taking care of us..
4 out of 5
Recommended
for Families
by A verified traveler from in Ohio

Would return, no problem...

Posted May 26, 2015
Pros: Pool was a hit with the kids. Good continental breakfast, and they let us start early since we had a 7:30 AM kickoff and needed to get moving early!
Stayed one night during a crazy soccer tournament weekend and had no problems at all. There was some minor renovations ongoing while we were there, but there were no inconveniences to speak of. Getting on and off the interstate is easy, and the drive to either of the major soccer venues in the area could hardly be more convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business trip, wet have stayed here several times

Posted May 13, 2015
Only bad thing was no coffee 🍵 overall excellent place to stay, love the lady in charge of breakfast, she had always went above and beyond to make it stay great.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Nice Stay!

Posted May 4, 2015
Pros: It was convenient to a lot of things and clean and inviting.
Room was clean, comfortable and spacious. We enjoyed our stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Very quiet and peaceful

Posted Apr 24, 2015
Pros: Close to the interstate
Cons: Construction to be completed
Location: Close to downtown Columbus
Construction was going on in the hotel, however the room was still nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

BW Columbus

Posted Apr 23, 2015
We stayed here while passing thru Columbus. Except for some hallway renovation (old paper off and a little patching, new paper not up yet on 1st floor) everything was as you would expect. Friendly staff, clean, spacious, well equiped, comfortable room. Did not use the pool though it appeared clean and well kept.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but under construction

Posted Apr 20, 2015
I didn't expect to stay at a place under construction. Other than that it was a nice stay