Full-size fridge, microwave, stovetop, dishwasher

Reviews of Charwood Suites

2.5 out of 5
Charwood Suites
2000 Charwood Drive, Columbus, IN

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 234 reviews" "
Rating 8 - Good. 68 out of 234 reviews" "
Rating 6 - Okay. 21 out of 234 reviews" "
Rating 4 - Poor. 10 out of 234 reviews" "
Rating 2 - Terrible. 5 out of 234 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Nov 2023

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Jul 2023
Response from GM on Aug 28, 2023
Thank you for your stay!

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
I really enjoyed my stay at Charwood Suites, the room was very clean and comfortable. It was nice and quiet and it felt like you were staying at home. I would stay there again for sure.
Stayed 3 nights in May 2023
Response from GM on Jul 18, 2023
Thank you for letting us serve as your home away from home!

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for the price. So nice to have such a large apartment style place for less than the price of a single room. This will now be our go-to place to stay any time we come “home”.
Stayed 3 nights in May 2023
Response from GM on Jul 18, 2023
Thank you for staying with us! We look forward to seeing you again!

6/10 Okay

Cieara

Traveled with family
Disliked: Cleanliness, staff & service
Not the greatest stay
The toilet was dirty and nasty, there were 2 burners on the stove that didn't work, the Refrig didnt stay close, most of our food did not stay cold. There wasn't a top to the 2 skillets , One of the plugs in the kitchen and the living room didnt work. Was not asked if we would like to stay on the top or bottom floor.
Stayed 2 nights in Apr 2023

10/10 Excellent

Corrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying at Charwood Suites!
Price was great! Room was spacious, clean, and had a full kitchen. The indoor pool was luxurious and relaxing. Great exercise for the kiddo, who had been in the car for 6 + hours. We did have to go to the Holiday Inn to check in because we had arrived after 5 pm, but the process was simple and it was close by. There was a mix up with my reservation and I was charged for two rooms, but the staff was super friendly and helpful, and the extra charge was refunded with in a week.
Stayed 1 night in Apr 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Apr 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place overall. 2 complaints. 1-No guide for TV channels. 2-AC did not work. Was 80 degrees when we arrived, and we tried many times to get AC to work. Ventilation fan was running the whole time, but that didn't help much. We finally thought to open some windows at bedtime, and it was nicer by morning. Office was closed for the weekend by the time we arrived at 7pm Friday, and we were too tired to deal with trying to call the management. We were only staying for the one night.
Stayed 1 night in Apr 2023

10/10 Excellent

Karen

Stayed 2 nights in Apr 2023

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved the size of it! Full kitchen and very comfortable furniture and bed. Just an incredible find!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Curt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with this experience. Vlean, spacious, and affordable! Well definitely use again of needed!
Stayed 1 night in Apr 2023

10/10 Excellent

Donna

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cool place! And they take dogs! Very clean ! Closet had a pet/ urine odor but everything else was great. Check in smooth although you have to go a Holiday inn for keys bc we were after hours. It’s like an apartment so pretty roomy . Everything you need except I’d recommend leaving guests with a roll of paper towels for little clean ups. Otherwise a great place and we would def come back!!
Stayed 1 night in Apr 2023

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Deceiving at first, but great rooms.
Upon arrival, we weren't impressed. Limited office hours, no roof to load/unload during the rain, no elevator in the buildings, and we were on the 2nd floor, and the indoor pool is in another building that you have to go outside to get to. Also the tv picture was horrible. I immediately called and left a message and not a single call was ever returned. Also check the closet access from your room. Ours was not locked and it potentially made our room unsecure. But the room was great. Nice quiet location. Awesome room actually. Great deal for the money even considering all the above listed complaints.
Stayed 2 nights in Mar 2023

4/10 Poor

Sherry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Was told they would give me clean towels everyday and change my trash and I had to use the same towels with my work schedule I left before the office opened and got back when the office was closed
Stayed 1 night in Mar 2023
Response from GM on Mar 27, 2023
We appreciate your feedback! We do have office hours at Charwood and we hate to hear that we missed you due to scheduling conflicts. However, we do show you made a future reservation, so hopefully we can connect with you then. Take care!

10/10 Excellent

Lori, Ripley

Stayed 1 night in Mar 2023

10/10 Excellent

Joann

Stayed 1 night in Mar 2023

10/10 Excellent

Cher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Friendly people. Nice room and my daughter loved pool time!
Stayed 1 night in Mar 2023
Response from GM on Mar 27, 2023
Thank you for your stay with us!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size. Didn't care for the shower
Stayed 1 night in Feb 2023
Response from GM on Mar 27, 2023
Thank you for choosing Charwood Suites! We hope you have the opportunity to visit us again and try a different shower in one of our other room types!

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness
If trucks with ball hitches back over sidewalk the should put out a orange cone so you dont walk into them in the dark
Stayed 2 nights in Feb 2023

10/10 Excellent

Les

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Feb 2023
Response from GM on Mar 27, 2023
Thank you for your stay!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the room was huge! And very clean
Stayed 2 nights in Feb 2023
Response from GM on Mar 27, 2023
We appreciate your kind feedback! Hope you can come back and stay with us soon!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Feb 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was great having a kitchen, didn't have to go anywhere to eat if we didn't want to, but close enought to resturants if we wanted.
Stayed 1 night in Jan 2023
Response from GM on Mar 27, 2023
We agree! Thanks so much for your feedback!

10/10 Excellent

Chrissany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Cindy

Stayed 1 night in Jan 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the price was wonderful and also that this property had a kitchen with this deal. Everyone was really nice and the place was clean.

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me in my family loved everything about it cant wait to stay again

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were clean, well maintained, tastefully decorated, and spacious for the reasonable price. The clubhouse was nearby and also well maintained. Our kitchen was well designed with good appliances, though just adequate in terms of cooking equipment, dishes, soap, towels; there were no cooking amenities like salt and pepper, no pods for the dishwasher, no paper towels. A trip to the store was needed from the get-go. Same for shampoo. And since there is no one in the office on the weekend, we just had to make do. All the same, we were very happy with our experience and will book it again. We'll just be more prepared before we come next time.

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, safe and reasonable

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from GM on Dec 12, 2022
Thank you for your stay with us!

4/10 Poor

James

Traveled with family
Very strange check in process. I never had to drive several blocks from the hotel to check in before???
Stayed 1 night in Dec 2022
Response from GM on Dec 12, 2022
Thank you for your stay at Charwood Suites! As you may know, we primarily operate as an extended stay hotel. As such, we have business hours Monday-Friday, 8a-5p. Additionally, we offer an after-hour check-in option at our sister property, located 1 mile from our property. Again, thank you for your stay!

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
More of an extended stay hotel with long term guests. Cable Tv didn’t work even after calling front desk. Rooms need updated. Ok stay for the price. Hotel and room was clean but dated.
Stayed 2 nights in Nov 2022
Response from GM on Dec 12, 2022
Thank you for your stay with us! Yes, that is correct. We operate as an extended stay hotel and when availability allows accept nightly reservations. We are glad we had the opportunity to accommodate you during your visit to Columbus.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from GM on Dec 12, 2022
Thank you for your feedback!

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was large and very clean
Stayed 7 nights in Oct 2022
Response from Dustin on Oct 13, 2022
Thank you so much for your review! We are so happy you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The room was very clean and well kept. The staff was very friendly. I really wished we could of stayed longer. I definitely recommend and will be going back.
Stayed 7 nights in Jul 2022

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in May 2022

10/10 Excellent

Sheila

Liked: Staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept quiet easy access. Would recommend
Stayed 4 nights in Feb 2022

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Spacious rooms
Stayed 9 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

Nikeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & spacious suites.
Stayed 2 nights in Oct 2021
Response from Dustin on Oct 17, 2021
Thank you so much for taking the time to send us a little note, and allowing potential future customers know that you had a pleasant stay. We hope to see you soon!!