Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Indiana

Nice Hotel close to activities for children.

Posted Oct 17, 2014
Pros: Indoor pool and spa. Close location to I-65 and surrounding activities.
Cons: Room needs a little TLC. Sink drained slowly. Entire hotel is smoke free; however, smokers standing outside rooms created unpleasant odors.
Location: Nice location right on highway. Close to Brown County State Park and Nashville. Also, childrens museum and restaurants nearby.
Stayed two nights with two of our grandchildren--ages seven and five. Original plans were to go to Brown County State Park for hiking and viewing Fall leaves. Rain kept us indoors.so the pool and game area were nice for the kids. Also took them to Kidscommon childrens museum nearby. Breakfast buffet provided each morning gave the children a good variety of choices.
Comment from Hotel Management
Oct 21, 2014 by Tammy, Hotel Management
Thank you for choosing to stay at the Clarion hotel. I was sorry to read that your outdoor activities in Brown County got rained out, but was also happy to read that the kids were able to be entertained by the pool and game area and that they were able to take advantage of the Kids Commons located downtown Columbus. The issue of the smoke free property is a common one. The hotel is smoke free, though people who smoke do not smoke very far from the rooms and sometimes they smoke in the rooms and receive a fine and basically do not care. This makes it difficult for the hotel to keep the hotel smoke free. I am glad once again that you enjoyed your stay with us and hope to see you again soon.
Comment from Hotel Management
Oct 20, 2014 by Tammy, Hotel Management
I would like to thank you for the nice comments about our hotel. I was glad to read that your children enjoyed the pool and all the surrounding amenities that the hotel has to offer. The hotel has a great location with being located close to Edinburgh, Nashville and Bloomington Indiana. I hope that if you are in the area again, that you will choose to stay with us at the Clarion.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Not awful, but I expected better.

Posted Oct 14, 2014
Pros: The atmosphere of the hotel was pretty good as far as swimming pool and other extras were concerned.
Cons: Make sure rooms are recently aired-out.
Location: Location was good.
The room was musty smelling...as if it hadn't been used for a very long time.
4 out of 5
Recommended
for Families
by A verified traveler from Michigan

Nice hotel and fun for the kids.

Posted Oct 9, 2014
Pros: Pool and other amenties. Access to local restaurants and stores.
Cons: Bathroom (no fan and ceiling dripping after shower). Room was by the pool and really loud when trying to sleep.
Location: Good Restaurants, Brown County State Park, Indianapolis
The kids really enjoyed the pool and other activities. There was plenty of room for the adults to gather while the kids played. Very enjoyable!
5 out of 5
Recommended
for Families
by A verified traveler

Clarion Inn - Columbus, IN

Posted Sep 28, 2014
Pros: Great rooms and wonderful breakfast
Location: It's 20 minutes from Brown County and the lovely little town of Nashville, IN. Columbus's downtown is wonderful with great shops and architecture.
The Clarion in Columbus, IN is the hotel I prefer when traveling to Columbus for work. It has great amenities, it's very clean,the staff is friendly and helpful, and the breakfast is Awesome!
Comment from Hotel Management
Sep 29, 2014 by Tammy, Hotel Management
Thank you for the nice comments about your recent stay with us. I was happy to read that you are a return guest of the hotel. I agree with you that our hotel offers great amenities and our staff is friendly and they work very hard to keep the hotel clean and inviting for our guests. The hotel is conveniently located 20 minutes from Nashville, Indiana and lovely Brown County and downtown Columbus does have a lot to offer with shops and restaurants and architecture. I hope to see you back again soon!
3 out of 5
Recommended
for Business Travelers
by A verified traveler from muncie,indiana

nice place but old and worn in the rooms and pool

Posted Aug 25, 2014
Pros: It was nice
Cons: update the rooms and pool area
Location: okay
they advertise a continental breakfast but did not have it. We had to drive to the next exit for breakfast. I don't know of any place that expensive that doesn't serve a continental breakfast.
Comment from Hotel Management
Aug 29, 2014 by Tammy, Hotel Management
The issue of the continental breakfast sometimes is an issue. It does state on our website that the hotel offers a continental breakfast. We do offer a free continental breakfast Monday through Friday. A continental breakfast is only available to Choice Silver, Gold and Platinum members on the weekends and then the hotel charges a price for the breakfast to all other guests. This is very confusing for our guests, as I am aware, but that is the policy of the hotel in regards to the breakfast. You had also stated that the rooms and the pool area needs to be updated. The pool side rooms and all rooms on the first floor were updated back in 2008, but the rest of the rooms in the hotel have not been updated. As for the pool area, in recent years we have added the fence, game room and business center and new pool furniture has also been purchased. I hope that you will consider staying at the Clarion again when you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, Great location

Posted Aug 19, 2014
Pros: Great location
Location: The hotel was near a large strip mall area and right off of 465.
This was a nice hotel and the staff were all very pleasant and helpful.
Comment from Hotel Management
Aug 20, 2014 by Tammy, Hotel Management
Thank you for the nice comments about our hotel. It is always great to receive nice comments about our staff. I am pleased that our staff was pleasant and helpful to you during your stay with us here at the Clarion. You are correct in that the hotel is located just 7 miles from a large outlet mall (Edinburgh Premium Outlets). This outlet mall draws guests from all over the country and we are glad that you enjoyed both the outlet mall and your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Spacious rooms and great breakfast buffet

Posted Aug 16, 2014
Only problem was odor of mold in bathroom. Clean, Nice room, friendly staff, huge pool and all the conveniences of a conference center, plus a great breakfast buffet included for only cost of the gratuity. Enjoyed our stay for one night.
Comment from Hotel Management
Aug 19, 2014 by Tammy, Hotel Management
I was sorry to read that you had an odor of mildew in the bathroom of the room that you stayed in. We will be looking into that and correcting the problem. Our Executive Housekeeper bleaches the tubs and bleaches or replaces the shower curtains on a quarterly basis, so I am certain that she will take care of and remedy this problem. I am glad that everything else was great for your stay and that you enjoyed the conference center and the breakfast buffet. I hope that if you are ever in the area again, that you will choose to stay with us here at the Clarion again.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2014 on Hotels.com
2 out of 5
Recommended
for Shopping
by Jim from Indiana

unhappy before shopping

Posted Jul 8, 2014 on Hotels.com
We have stayed at this hotel five times now and each time before has been very positive. This time we were in an older room which is not an issue, but they maintained it that way. Bathroom floor was not clean, sink faucet leaked,the carpet needed cleaned, and the fridge did not cool well. Just disappointed. I would request a newer room if you choose this property.
Comment from Hotel Management
Sep 20, 2014 by Tammy, Hotel Management
I was sorry to read that you were unhappy with your recent stay with us. It is unacceptable that the bathroom floor was not clean and that the sink faucet dripped and the carpet was not clean. I will be speaking with the Executive Housekeeper concerning these matters. This is generally not how our staff operates and we will definitely be making improvements in this area. The room that you stayed in I am guessing was an exterior room. Our guests either love or hate these type of rooms. I know that you do not find many hotels anymore with exterior rooms, but our hotel was built quite a few years ago and we strive to maintain these exterior rooms for our guests.
3 out of 5
Recommended
for Everyone
by A verified traveler from indpls

Posted Jul 5, 2014
Nice facilities, rooms ok need to up do some updating.