Hello José Héctor,Nos alegra saber que disfrutaste de la atención de nuestro personal durante tu estadía. ¡Esperamos recibirte de nuevo en el futuro para brindarte una experiencia aún mejor!

Thank you for staying out our hotel as well as giving your greatly appreciated feedback. We will take the need action in correcting the inconvenience you encountered. We hope if in the event you were to return to Columbus you would choose to stay with us again. Thank you

Thank you for staying with us and sharing valuable feedback to our loyal customers. Based on you feedback, I can point out that you found what you were looking for from this hotel. We are glad that your stay was pleasant and peaceful. We look forward to seeing you again with the assurance of providing the best hospitality services for your future stays.

Dear Guest, Thanks for taking the time to leave us your feedback. Without looking up your reservation I can’t be certain but it sounds like the charge you are referring to is actually the incidental authorization we require for all guests. If you paid hotels.com then we would not have your cc info on file and whomever checks in is required to provide a form of payment for the incidental fee. That thing is released after check out and can take up to 14 days to be returned. Please let me know if you have any questions. Thank you for staying with us and I hope that you will stay with us again in the future. Please let me know if you have any questions. Thank you

Dear guest, thank you for taking the time to tell us about your experience with us. It is always a pleasure to receive a positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here, at this hotel, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Gracias por la reseña.

Hi Victoria,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi David,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.

Hi John,Thank you for your positive feedback about your recent stay at our hotel. We're thrilled to hear that everything, from check-in to check-out, went smoothly and that you found your standard hotel room to be very comfortable. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad we met your expectations in this regard.We're delighted to hear that our location provided easy access to the German Village neighborhood, which you found lovely. Exploring the local neighborhood can often give you a better feel for the city and its unique character.We appreciate your comment about our hotel being an affordable alternative to the Conference Center hotels. We strive to offer competitive pricing without compromising on quality and comfort.Regarding transportation, we understand that the bus frequency may not be as frequent as in cities like NYC. However, we're glad you found alternative options such as Lyft cars and electric scooters available in the area. These options can provide convenient and flexible transportation choices for getting around the city.Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back on your next visit to the city.

Hi Candace,Thank you for your feedback regarding your recent stay at our hotel. We're delighted to hear that our staff provided superb service and that your room was clean and comfortable. We strive to ensure that our guests have an enjoyable and comfortable experience, and we're glad that we met your expectations in these areas.We appreciate your comment about the breakfast area being clean and not overcrowded, despite its small size. Offering a clean and pleasant breakfast experience is important to us, and we're glad that you were able to enjoy it.We understand that parking can be a challenge in downtown areas, and we apologize for any inconvenience caused. We strive to provide parking options for our guests, and we will take your feedback into consideration as we continue to improve our services.Regarding security, we take the safety and well-being of our guests seriously. We have measures in place to ensure a secure environment, and we continuously evaluate and enhance our security protocols to provide peace of mind for our guests.Thank you for sharing your thoughts with us. We value your feedback, and we hope to have the opportunity to welcome you back for another positive experience in the future.

Hello Mary, We regret to hear about the inconvenience you experienced. Your feedback is valuable and will be shared with our team for improvements moving forward. Thank you for bringing this matter to our attention.

Hi Carol,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Michelle,Thank you for your wonderful feedback regarding your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience from check-in to check-out.Our team strives to provide exceptional service, and we are delighted to know that our staff was accommodating and friendly throughout your stay. We will be sure to pass along your kind words to our team members.We are also pleased to hear that you enjoyed our delicious breakfast offerings. We believe that starting the day with a satisfying meal is important, and we are glad that our breakfast met your expectations.Thank you for your kind words and for choosing our hotel. We look forward to welcoming you back on your next visit. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to our customer service team.

Hi Mileah,Thank you for sharing your feedback about your recent stay at our hotel. We understand the frustration caused by encountering ants in your bathroom. We take issues like this seriously and have processes in place to address these types of situations promptly. We will investigate the matter further and take immediate action to resolve the issue to prevent any recurrence.Additionally, we apologize for the disturbance caused by the noise from the guests in the room above yours. We strive to provide a peaceful and comfortable environment for all our guests. We will remind our staff to monitor noise levels and address any disturbances promptly to ensure a more serene atmosphere for everyone.Thank you for choosing our hotel, and we hope you will consider giving us another chance in the future to provide you with a more pleasant experience.

Hi Aubrey,Thank you for taking the time to provide feedback on your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience and that our accommodations exceeded your expectations.We're delighted that you found your room to be very clean and nice, and that the bed provided exceptional comfort. Maintaining a clean and comfortable environment for our guests is a top priority, and we're glad that it contributed to your overall satisfaction.It's fantastic to know that everything smelled clean and that you enjoyed a quiet stay. We understand the importance of a peaceful environment for our guests' relaxation, and we're pleased that we were able to provide that for you.We appreciate your kind words and are honored that you plan to return in the summer. We look forward to welcoming you back and providing you with another exceptional stay. If there is anything we can do to enhance your future visit, please don't hesitate to let us know.Thank you again for your feedback and for choosing our hotel. We can't wait to see you again!

Hi Amber,Thank you for providing feedback on your recent stay at our hotel. We apologize for the unpleasant smell near the elevators and in the hallways. We understand the discomfort this may have caused, and we will take steps to address this issue and ensure a more pleasant environment for our guests.We also apologize for the condition of the first room you were initially assigned, including missing lamp shades and stained ones. This is not up to our standards, and we apologize for any inconvenience caused. We are glad to hear that our front desk staff was helpful and promptly moved you to a cleaner room.We appreciate your understanding regarding the time it took for the doors to close to the room. Your safety is important to us, and we will review our security procedures to ensure that doors close efficiently and provide a sense of security for our guests.We are glad that housekeeping responded promptly to your request for a working iron and provided you with an alternate one. As for the lukewarm water temperature in the shower, we understand the importance of providing hot water for our guests' comfort, and we will address this issue to ensure that the water temperature is properly regulated.We are pleased to hear that you found the location of the hotel to be convenient, with many eating options and proximity to the German district. We strive to provide a convenient and enjoyable experience for our guests, and we are glad that we met your expectations in this regard.Thank you for your feedback. We hope that you will consider giving us another opportunity to provide you with a significantly improved stay in the future.If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and the opportunity to make amends.

Hello Sara,We appreciate your feedback about the cleanliness and breakfast. Regarding the hold on your account, we apologize for any inconvenience this may have caused. We advise guests to double-check their payment method upon check-in to avoid unexpected charges. We will address the issue with the hand soap and lack of washcloths with our housekeeping team for improvement. Thank you for bringing these matters to our attention.

Hello Kristy,We're glad to hear you found our hotel conveniently located near downtown. Your feedback is appreciated as we strive to offer a prime location for our guests to enjoy. Thank you for sharing your experience with us!

Hi Justin,Thank you for sharing your feedback about your recent stay with us. We apologize for the issues you experienced during your visit.We understand that the odor in the lobby and the condition of the initial room were not up to the standards we strive to maintain. We appreciate your patience as we worked to find a more suitable alternative for you, and we apologize for any inconvenience caused.Regarding the leaking bathroom faucet, we apologize for any inconvenience it may have caused. Our maintenance team will address this issue promptly to ensure it is resolved.We understand your disappointment, given the amount you spent on your stay. We appreciate your feedback, and we will use it to make improvements to our services and facilities.We value your feedback and appreciate the opportunity to address your concerns.Thank you for sharing your feedback with us, and we hope you will consider staying with us again in the future.

Hi Kara,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Nick,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hi Marc,Thank you for sharing your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you had a great experience with our front desk staff.We are glad to know that our hotel's location allowed for easy access to the uptown area, convention center, and Schmidts. We strive to provide convenience and accessibility to nearby attractions and amenities, and we are pleased that it met your expectations.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your experience or if you have any further feedback, please do not hesitate to reach out to us.

Hello Candace, We apologize for any inconvenience you experienced with the TV during your stay. We encourage guests to reach out to our front desk for immediate assistance with any technical issues they may encounter in their room. Your feedback will be shared with our team for further improvements. Thank you for bringing this to our attention.

Hi Cytheria,Thank you for sharing your feedback about your recent stay at our hotel. We're glad to hear that you found our facility to be nice and that you received great service.We apologize if the parking situation was not up to your expectations. We understand that convenient and ample parking is important for our guests, and we will take your feedback into consideration as we evaluate and improve our parking facilities.We appreciate your positive comments about our overall facility and the service you received. It is our goal to provide a pleasant and comfortable experience for our guests, and we're delighted to hear that we met your expectations in this regard.If there's anything else you would like to share or if you have any further comments, please don't hesitate to let us know. We value your feedback and appreciate your patronage. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Hi Nikki,Thank you for taking the time to provide feedback on your recent stay with us.We sincerely apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we deeply regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.Once again, we apologize for any inconvenience caused, and we sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

Hi Nirali H,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

Hello CHINA KINSKI,Thank you for sharing your feedback on your recent stay with us. We are glad to hear that you found our hotel to be good. We strive to provide a positive experience for all our guests and we appreciate your kind words. If there is anything else we can assist you with in the future, please do not hesitate to let us know.

Hi Dan,Thank you for sharing your feedback about your recent stay at our hotel. We are glad to hear that you had a great overall experience during your three-day stay, despite the inconvenience of the elevator being out of order.We apologize for the inconvenience caused by the elevator being out of service. We understand that this may have been an inconvenience, especially being on the 4th floor. Your feedback is valuable to us, and we will work to resolve the elevator issue promptly to ensure the convenience and comfort of our guests.We appreciate your understanding and patience during this time. We are delighted that you still had a positive experience overall, and we hope that the other aspects of your stay met your expectations. Our team strives to provide excellent service and a comfortable environment for our guests, and we are pleased to know that you enjoyed your time with us.Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another enjoyable stay.

Hi Steven,Thank you for your positive feedback about your stay at our hotel. We're glad to hear that you found the hotel to be clean and comfortable. Providing a pleasant and inviting atmosphere for our guests is a top priority for us.We're also pleased to know that our key-card access system added to your sense of security. We understand the importance of ensuring a safe environment for our guests, and we're glad that you felt secure throughout the building.We appreciate your feedback regarding the issue with your key cards. We apologize for any inconvenience caused by the need for re-keying them multiple times. We will address this matter with our front desk team to ensure a smoother experience for our guests in the future.Thank you for mentioning the neighboring restaurant, "Cobra." It's great to know that you enjoyed your dining experience there. We're fortunate to have such establishments nearby that can enhance our guests' overall experience.We value your patronage and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.

Hi Nashea,Thank you very much for taking the time for a feedback.We are delighted to hear that you loved the majority of your time. Your rating will assist us to determine our strengths and weaknesses in ensuring that our guests feel welcomed and satisfied with their stay. We are pleased to have contributed to your travel convenience.We appreciate you taking the time to review our hotel and look forward to your future visit.

Hello Jim,Thank you for appreciating our hotel's ideal location and the breakfast we offer. We value your feedback and are glad that you enjoyed these aspects of your stay. We strive to provide a positive experience for all our guests and we hope that you will consider staying with us again in the future.

H Marlene,Thank you so much for sharing your review.We are pleased to hear that you enjoyed most aspects of your stay. Your rating will help us to recognize our strengths and improve upon our weaknesses. We are glad to have been an important part of your travel convenience. We greatly appreciate the time you've taken to review our hotel and we look forward to your next visit.

Hi Daniel,Thank you for sharing your detailed feedback about your recent stay at our hotel. We apologize for the issues you encountered during your stay, and we appreciate you bringing them to our attention.We apologize for the stains, fray, and lack of proper vacuuming on the carpet in your room. Maintaining a clean and well-presented room is important to us, and we apologize for falling short in this area. We will address this matter with our housekeeping team to ensure improvements are made.We also apologize for the difficulties you experienced with the sink faucet. It should not have been hard and stiff to operate. We will have our maintenance team inspect and repair the faucet to ensure it functions properly for future guests.We regret that the closet door was off the track, but we appreciate you putting it back on. We will address this issue to ensure it is properly fixed for future guests.Regarding the bathroom remodeling, we apologize for the unfinished sheet rock and the old toilet roll holder left in the wall. We understand the importance of attention to detail, and we apologize for any inconvenience caused. We will review our remodeling processes to ensure a higher standard of workmanship in the future.Once again, we apologize for the inconveniences you encountered during your stay. We appreciate your feedback, as it helps us identify areas for improvement. If there is anything else we can do to address your concerns or make it right, please do not hesitate to let us know.We hope you will consider giving us another chance to provide you with a more enjoyable stay in the future.

Hello MONIKA,We apologize for any shortcomings during your stay. We encourage you to reach out to us with any specific feedback so that we can address and improve upon our services.

Hello Gary, We apologize for any inconvenience you experienced during your stay. Our hotel has a strict non-smoking policy, and we regret that the smell in your room did not meet our standards. As for the issue with the elevator, we will immediately address this with our maintenance team. We appreciate your feedback and will use it to improve our services.

Hello Sophia,We appreciate your recent stay at our hotel. If you have any feedback or concerns about your experience, we encourage you to reach out to us directly. Our team is always ready to listen and address any issues you may have encountered during your stay. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.

Dear Guest,We're thrilled to hear that you appreciated our spacious room and comfortable bed! It's wonderful that our staff provided you with the assistance you needed during your stay. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Hi Rosemary,It's lovely to hear from you, and thank you so much for sharing your opinions on your recent stay at our hotel!We are delighted that you appreciated every aspect of your stay. We strive to provide each client with a relaxing and pleasant experience, and we are glad to hear that we have achieved this goal. We are pleased to have contributed to your travel convenience.We hope to see you again soon!

Hi Benita,Thank you for taking the time to provide feedback about your recent stay with us. We are delighted to hear that you found our parking easy and accessible, and that you enjoyed our breakfast offerings.We understand that convenient parking is an important aspect of our guests' experience, and we are pleased to know that it met your expectations. Our team strives to provide hassle-free parking options for our guests, and we appreciate your positive feedback in this regard.Moreover, we are thrilled that you enjoyed our breakfast. We believe that starting the day with a delicious and satisfying meal is essential, and we are glad that we could provide you with a great breakfast experience during your stay.Your feedback means a lot to us as we continuously work to enhance our services and amenities. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to our customer service department directly.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.

Hi Antonio,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hi Ebony,We appreciate you taking the time to provide your feedback.We are sorry to hear that during your most recent visit, you were not completely satisfied with us. We value your feedback as we constantly look for ways to enhance the guest experience at our hotel.We sincerely hope you will come back so we can give you a much better experience.

Hi Kelly May,It is lovely to hear from you, and we appreciate you taking the time to provide our hotel with your favorable feedback.We want to provide each guest with a very comfortable and welcoming experience, so we are delighted when this goal is achieved. We are pleased to have contributed to your travel comfort.We appreciate you sharing this review, and we hope to see you soon!

Dear Valued Guest,Thank you for providing feedback on your recent stay. We appreciate your positive comments about the cleanliness and comfort of the beds in your room, as well as the ample storage space provided. We are glad to hear that you found the breakfast selection delicious and satisfactory.However, we apologize for the disappointing condition of the lobby and hallways. We understand that the appearance of these areas did not leave a good impression, and we will address this issue to ensure a more welcoming environment for our guests.We also apologize for the cleanliness issues you encountered in the bathroom. It is not up to our standards, and we will investigate this matter further to ensure that thorough cleaning and inspections are conducted regularly to prevent such issues from occurring in the future.Your feedback is valuable to us as we continuously strive to improve our services. We appreciate you bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience on your next visit.

Dear Valued Guest,We sincerely apologize for the inconvenience and frustration you experienced during your recent stay. Overbooking a hotel is an unfortunate situation that we aim to avoid, and we apologize for the inconvenience it caused you.It is unacceptable that the employee you encountered did not provide you with the assistance you needed or contact management to help resolve the situation. We will address this issue internally to ensure that our staff is trained to handle such situations more effectively and provide appropriate support to our guests.We understand that this experience was highly inconvenient for you, especially considering the long drive back home. We would like to discuss this matter further and work towards a resolution. Please provide us with your contact information or reach out to us directly so that we can address your concerns and discuss a possible solution.

Hello Victoria,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. Please do not hesitate to reach out to us if there is anything else we can assist you with. We look forward to welcoming you back in the future.

Hello Alan,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience. If you have any further comments or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to have the pleasure of welcoming you back soon!

Hello Jeffrey,We're sorry to hear that your recent stay with us didn't meet your expectations. We would appreciate it if you could reach out to our hotel directly to discuss any specific issues you had during your stay, so we can work towards addressing them. We value your input and hope to have the opportunity to provide you with a better experience in the future.

Hello James,Thank you for staying with us and taking the time to leave a rating. We're glad you had a wonderful experience during your stay. If you have any further comments or feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future.

Hello Michelle,Thank you for sharing your feedback about our hotel. We appreciate your observation regarding the bed height and will take it into consideration for future improvements. We apologize for any inconvenience this may have caused during your stay. We hope to have the opportunity to welcome you back in the future.