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Reviews of Russell Inn & Suites

2.5 out of 5
Russell Inn & Suites
801 Russell St, Starkville, MS

Reviews

8.8

Excellent

Rating 10 - Excellent. 490 out of 886 reviews" "
Rating 8 - Good. 260 out of 886 reviews" "
Rating 6 - Okay. 72 out of 886 reviews" "
Rating 4 - Poor. 46 out of 886 reviews" "
Rating 2 - Terrible. 18 out of 886 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient, clean, and the staff was excellent. I will definitely be staying here again.
Stayed 2 nights in Apr 2024

4/10 Poor

Tracy

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from JT - General Manager on Apr 22, 2024
Thank you for the feedback. I would like to learn why your stay was less than fantastic. Please call the hotel and ask for JT.

10/10 Excellent

Anne

Liked: Cleanliness, amenities
Overall very good staff and we will stay hear again.
Stayed 2 nights in Apr 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Property is a little dated but staff was excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Apr 2024

8/10 Good

Rick Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room had a very musty smell. Need to replace carpeting with vinyl flooring in rooms No weights under 20lbs in exercise room. Cardio equipment needs to be replaced Very noisy outside our room u til midnight when cops came and chased cars and people away who were meeting in parking lot Great location for walking to BB and FB games Good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in Mar 2024

10/10 Excellent

nashedra, paris

Stayed 2 nights in Mar 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is always wonderful! Excellent location. Hotel is a bit dated but clean and welcoming.
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Gretchen, Monroe

Business traveler
Liked: Cleanliness, staff & service
Somewhat dated but adequate and convenient - good a Value for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Stayed 3 nights in Feb 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Employee was very helpful. Good breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Traveled with partner
It was busy and it was still a great stay for us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of town playing baseball. Would stay at again.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and the breakfast was good. The room had a bit of a damp smell, but nothing that warranted a room change.
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, Patsy that checked me in was super friendly and helpful.
Stayed 1 night in Feb 2024

6/10 Okay

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the bed was very uncomfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind staff, very accommodating, clean, quiet, great location, easy parking
Stayed 1 night in Feb 2024

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Name has changed! Comfort Inn sign is down and made us wonder if we were in the right place.
Stayed 1 night in Jan 2024

6/10 Okay

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

S

Traveled with family
Liked: Cleanliness, staff & service, amenities
Employees were exceptional. Property is old and could use some updating. However, it was clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Kamace

Traveled with group
Liked: Staff & service
It was OK
Staff was great. We had to change rooms two times. First time air unit was out, the second room smelled horrible. Third room was fine but the pullout couch had some kind of horrible green stain on the cover. Thankfully, we still had the key to our original room, so we swapped mattresses. Good breakfast. Great location.
Stayed 1 night in Jan 2024

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Keyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jacqueline O

Stayed 1 night in Dec 2023

8/10 Good

Huston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were a 5. Will stay there again room was nice and clean. The breakfast was not good. The eggs were gritty like they had sand in them. Most of the other food was mediocre.
Stayed 2 nights in Dec 2023

10/10 Excellent

vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mingcheng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean
Stayed 4 nights in Dec 2023

10/10 Excellent

Mingcheng

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Blaine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Food options near and breakfast was great. Staff was attentive.
Stayed 1 night in Dec 2023

10/10 Excellent

Larry

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value with incredible service
Stayed 1 night in Dec 2023

10/10 Excellent

Desireé

Stayed 1 night in Dec 2023

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice place to stay
The rooms were very comfortable. The staff was kind. Our card key didn’t work for one room. They couldn’t seem to get it to work, but they did try. Breakfast was wonderful. Check out was easy. I’d definitely would stay again
Stayed 1 night in Dec 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023
Response from Rachel on Dec 6, 2023
Thank you for your response.

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience to town. The quiet atmosphere. Cleanliness of the building and the rooms.
Stayed 1 night in Dec 2023
Response from Rachel on Dec 6, 2023
Thanks for your response.

10/10 Excellent

George

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to get into if you aren't familiar with area. NO signage on the Russell Street entrance. Great staff and facilities. Pet friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Sylvie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing staff! And so close to the university as we needed. Will come back for sure !
Stayed 1 night in Nov 2023
Response from Rachel on Dec 6, 2023
Sylvie, Thank you for your response.We hope to see you soon.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Jennifer

Traveled with partner
Very comfortable bed. Pretty clean. There were stains in the bathtub and the outlets next to the bed didn’t work properly and one of the lights was out. Staff was very pleasant.
Stayed 1 night in Nov 2023

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Rachel on Nov 27, 2023
Thank you for your response. Have a great day!

8/10 Good

kelly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff was very friendly, I wish breakfast was served until 10.
Stayed 1 night in Nov 2023
Response from Rachel on Nov 22, 2023
Kelly, breakfast is served until 10:00am on Saturday and Sunday.

10/10 Excellent

Frannie

Stayed 1 night in Nov 2023

8/10 Good

Ashley

Stayed 1 night in Nov 2023

6/10 Okay

Amy

Business traveler
A Little’s old and need repair
Stayed 1 night in Nov 2023

8/10 Good

Micheal

Business traveler
Liked: Staff & service
Staff was very friendly and welcoming. The hotel rooms themselves were in a major need of an update. They look like the haven't been touched since the hotel opened. The wall paper is coming away from the wall in the bathroom and it just looks very used overall.
Stayed 1 night in Nov 2023