Ratings based on 446 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh pa

Close and comfortable.

Posted Sep 16, 2014
Had a great stay last year and another great stay this year. Looking forward to coming back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis,IN

Posted Sep 14, 2014
Plumbing & drains slow otherwise good. Room and facility nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice stay overall

Posted Sep 9, 2014
The staff was very nice, room clean and well maintained, the location was good (right by the airport, downtown and OSU very close via freeway). I wish they had a jacuzzi and I was woken up a few times my noisy neighbors and once by the McDonalds drive through which shares the parking lot.
2 out of 5
by A verified traveler from Ohio

Couldn't find it

Posted Sep 4, 2014
I couldn't find the hotel. I called. Evidently the staff doesn't know where it is either as they couldn't give me directions. So I wasted over 100 bucks and drove the 90 miles home at 1 in the morning
Comment from Hotel Management
Sep 6, 2014 by Christina, Hotel Management
Laurie: I do apologize that you were not able to locate our hotel and enjoy our accommodations and amenities. I will see what I can do about the reservation and in addition follow up with our team about the miscommunication. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
5 out of 5
Recommended
for Everyone
by A verified traveler from Mn

Excellent for business and family stays

Posted Aug 30, 2014
The hotel staff, comfort, and cleanliness are consistent every time I stay. They greet everyone with a warm hello and cookies. It is clean and we'll maintained. The pool is very inviting and well maintained. I had to be on the road at 5:00 AM before breakfast hours. The check in clerk told me to go in and there a pastries, cereal and some other stuff available. It just made my whole day!
Comment from Hotel Management
Sep 6, 2014 by Christina, Hotel Management
Scott: We are thrilled that you had such a wonderful experience at our hotel during your recent trip to Columbus, OH. Thank you for taking time out of your day to provide feedback and thank you for such a positive review. We look for every opportunity to provide excellent service and accommodations to our guests and look forward to visiting with you again in the future! Sincerely, Christina Kruse General Manager Country Inn & Suites, Columbus-Airport, OH
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great hotel very close to expo center.

Posted Aug 26, 2014
Pros: See above about experience.
Location: great location for things to do!!!
We were so tired upon arriving and the check in went fast, easy. Upon asking about places close to eat. She was able to assist and also recommended the hotel shuttle. We used the shuttle service and so glad we did. We would have had a hard time finding what we wanted plus navigating through the heavy traffic and all the people. The driver was very personable, pleasant. He was awesome! All the staff that we had an interaction with made us feel like they truly wanted our stay with them to be great, and It was. Thank you. Would definitely stay with them again!!
Comment from Hotel Management
Sep 6, 2014 by Christina, Hotel Management
AllAboutHorses: Thank you for taking the time to share your recent experience at our hotel during your visit to the Ohio Expo Center. We are overjoyed that we could accommodate you and your family and that you were able to enjoy our amenities including our shuttle service. Our team looks for every opportunity to provide great service and comfortable accommodations to each guest and we can't to visit with you again during your next trip to Columbus, OH! Sincerely, Christina Kruse General Manager Country Inn & Suites, Columbus-Airport, OH
2 out of 5
by A verified traveler

Noisy.

Posted Aug 23, 2014
Noisy. Could hear people walking in room above us.
Comment from Hotel Management
Aug 27, 2014 by Christina, Hotel Management
Thank you for your review. We appreciate your feedback on your stay. I apologize for the issues you had concerning the noise level and hope that everything else with your stay was to your liking. Thank you and have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Excellent Staff and Room

Posted Aug 21, 2014
Pros: Clean room, Friendly service, Great rate, Hearty breakfast!.
Cons: Nothing!
Location: All business
I walked in they greeted me with coffee and cookies and said they are available all the time. Room was clean and comfortable. I will continue to stay there when I am in the area.
Comment from Hotel Management
Sep 6, 2014 by Christina, Hotel Management
Scott: Thank you for choosing the Country Inn & Suites Columbus-Airport during your recent trip to Ohio. We are pleased that you found our accommodations to be clean and comfortable and that we could provide you with excellent service. We genuinely thank you for the positive feedback and hope we can continue to exceed your expectations in the future. Sincerely, Christina Kruse General Manager Country Inn & Suites, Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2014
Pros: Very clean.
Location: I was there for only one night prior to a meeting for work, so you are clear to Easton for shopping.
Room was spacious, very roomy, and a value for the money. But, limited entertainment actually close to the hotel.
Comment from Hotel Management
Sep 6, 2014 by Christina, Hotel Management
First and foremost, thank you for choosing the Country Inn & Suites during your recent trip to Columbus, OH. We are pleased that you enjoyed your stay and thank you for your positive feedback. Your comments are correct in that the area around the hotel is limited due to the central location of the Airport, however just 5 miles north and south, you can find more than 20 restaurants, 2 movie theatres and world-class shopping. We would welcome the opportunity to visit with you again in hopes that we could help you explore our area. Sincerely, Christina Kruse General Manager Country Inn & Suites, Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
Was okay, nice place. Could have been a little cleaner
Comment from Hotel Management
Sep 6, 2014 by Christina, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize that you felt the hotel was not as clean as expected and will be sharing your comments with our housekeeping department. Please keep us in mind during your next trip to our area and thank you for choosing the Country Inn & Suites. Sincerely, Christina Kruse General Manager Country Inn & Suites, Columbus-Airport, OH