Ratings based on 584 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Cons: Nothing
Staff was friendly, checkin took very little time, room was clean and comfortable, and breakfast choices were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
Cons: bathrooms
My stay was comfortable. there could be some grades, but overall I thought the hotel was welcoming. staff front desk was helpful. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Courteous staff, clean room, reasonable price

Posted Apr 17, 2015
Had a restful night after a hectic day. Couldn't ask for a more comfortable room. Thanks
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Equine Affaire

Posted Apr 14, 2015
Everything was wonderful except the a/c unit made a nasty loud noise. It was tolerable our first night, but next night not at all! It was warm in our room and we had to shut the unit off. Knew there was nothing to be done , so just sweated it out! Then I forgot my phone charger!! Otherwise nice place. Great people!! Will stay there again!!
Comment from Hotel Management
Apr 17, 2015 by Christina Kruse, Hotel Management
Thank you for your feedback regarding your recent experience at our hotel and I apologize if you were not completely satisfied with your stay. In review of your comments, I believe we have identified the guest room that you and your family stayed in and have made necessary repairs to the unit. We want to ensure that this does not happen again. Please think of us again during your next trip to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified traveler

Business meeting

Posted Apr 12, 2015
Pros: Location...breakfast bar
Cons: Just make sure rooms are cleaned daily
Location: Great location, right off interstate airport nearby restaurants nearby...
Only complaint I have checked in on Tuesday and my room was not cleaned on Wednesday...
Comment from Hotel Management
Apr 15, 2015 by Christina Kruse, Hotel Management
Tracy: Thank you for providing feedback about your recent experience at our hotel. Providing our guests with the best service has always been our mission. We have addressed the housekeeping issue you described and are committed to making sure that each guest is provided service if desired. We hope to visit with you again in the future. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2015
It was a short stay but will stay there again. Everything was very convienient for our family.
Comment from Hotel Management
Apr 12, 2015 by Christina Kruse, Hotel Management
First and foremost, Thank You for choosing the Country Inn & Suites during your recent trip to Columbus. We are pleased that our location was convenient for your needs and look forward to visiting with you and your family again in the future. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified travelerfrom IN

Great value!

Posted Apr 1, 2015
The staff was excellent! We got a great deal through Expedia, including pool and breakfast. Easy access to our destinations.
Comment from Hotel Management
Apr 12, 2015 by Christina Kruse, Hotel Management
Wow! Thank you for your kind words and for sharing your recent experience at our hotel. Our team works very hard to make our guests happy and we are thrilled that you and your family had such a great time. Thank you for staying with us and please think of us again while in the Columbus, OH area. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Easy to find and close to the airport

Posted Mar 28, 2015
Pros: Willingness of staff to go out of their way to make things comfortable for us. Breakfast was excellent: eggs, waffles, biscuits/gravy, and sausage
Cons: The internet system to check in needs to be updated or corrected so that checkin doesn't take so long.
Location: Not many restaurants nearby.
Very friendly staff and very helpful. Internet system at checkin had problems. The continental breakfast was wonderful. LOTS of good food for everyone to enjoy.
Comment from Hotel Management
Mar 29, 2015 by Christina Kruse, Hotel Management
Terri: Thank you for taking the time to share your recent experience at our hotel. I apologize that the arrival / check-in process was not as smooth as we would have liked, but I am very happy that you and your family found our breakfast selection to be wonderful. We look forward to visiting with you again during your next trip to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Close to everything we wanted to visit

Posted Mar 23, 2015
Needed a he for one night. Perfect for our needs. Only regret was the pool was closed.
Comment from Hotel Management
Mar 29, 2015 by Christina Kruse, Hotel Management
Thank you for sharing your recent experience at the Country Inn & Suites. We are happy that you had a nice time and that our location was so central to the places that you and your family wanted to visit. I do apologize that the indoor heated pool was under repair, but I am pleased to report that it is up and running. We would be honored if you would consider staying with us again during your next trip to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location and Prompt Service

Posted Mar 23, 2015
Pros: Convenient airport shuttle and comfortable beds.
Returned from overseas trip late at night so didn't want to drive home. Shuttle from airport to hotel was quick and hassle free. They gave us a late check out since we came in so late and were not being picked up until early afternoon. Thanks.
Comment from Hotel Management
Apr 12, 2015 by Christina Kruse, Hotel Management
How nice of you to share your feedback and thank you for staying at the Country Inn & Suites. Our airport shuttle has come to be quite a life and time saver for many international travelers and we are happy to be of service to you and your family. Please think of us again during your next trip to the Columbus, Ohio area. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH