Ratings based on 511 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Durham NC

Awesome staff and amenities

Posted Dec 15, 2014
Pros: Staff was always had a warm greeting and positive attitude
Location: We were focused on a wedding so we did not look for a lot of extra things but a quick look at Yelp produced a number of close by venues
We had a very enjoyable stay at the Country Inn & Suites By Carlson Columbus Airport. The staff was very pleasant and accommodating throughout our entire weekend (Friday through Sunday) stay. On site amenities included a nice indoor pool, exercise area, and free internet. Breakfast was also good and the coffee pot never went empty. We also observed that the flight crews from a number of different airlines were using this facility which to me is always a good sign.
5 out of 5
Recommended
for Everyone
by A verified traveler

Third stay

Posted Dec 9, 2014
This was the 3rd time we have stayed here. We love it.
Comment from Hotel Management
Dec 11, 2014 by Christina, Hotel Management
Thank you for your fantastic review! We appreciate your continued support of our hotel and will look forward to visiting with you again during your next trip to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lakewood , NY

weekend in Columbus for " the Game "

Posted Dec 1, 2014
Pros: everything !!
Cons: n/a
Location: close to Ohio State campus and nearby shopping & restaurants
I would highly recommend this hotel and would stay again , definitely , if I was in the area , the staff service , the room and amenities fulfilled and exceeded my expectations
Comment from Hotel Management
Dec 5, 2014 by Christina, Hotel Management
Tim: Thank you for staying at the Country Inn & Suites Columbus-Airport, OH and thank you for your 5-star review. We are pleased that we exceeded your expectations and look forward to accommodating you again in the future. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2014
Everyone we encountered during are 2 day stay were polite and helpful. Room was clean and comfortable. We will be staying again.
Comment from Hotel Management
Nov 28, 2014 by Christina, Hotel Management
Thank you for staying with us and for the 5-star review of your experience. We appreciate your kind words and will look forward to exceeding your expectations during your next visit to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Close to airport

Posted Nov 23, 2014
Pros: Location. Staff. Free breakfast and internet.
Cons: More comfortable bed.
Location: Great airport location near fast food.
Excellent staff. Comfortable and clean room. Bed was not as comfortable as I like, but okay
Comment from Hotel Management
Nov 24, 2014 by Christina, Hotel Management
Thank you for taking the time to provide feedback about your recent stay at our hotel and thank you for the 4-star review. I am happy to share your experience with our team and we look forward to visiting with you again during your next trip to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
2 out of 5
by A verified traveler

Posted Nov 19, 2014
We booked the hotel because it was close to airport and we wanted to leave the car parked there. Since we booked through Expedia, they did not allow us to park there. Very disappointing.
Comment from Hotel Management
Nov 24, 2014 by Christina, Hotel Management
First and foremost, thank you for choosing the Country Inn & Suites during your recent trip to Columbus, Ohio. In your comment, you mentioned the Park & Stay option and while we do offer this as an option, it is only available when booked directly through the hotel. We do apologize that this was not communicated to you during the booking process and would be honored if you would consider visiting with us again during your next trip to the area. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mount Orab, OH

Excellent

Posted Nov 19, 2014
I would definitely stay at this hotel again. The staff were very friendly. The hotel was very clean.
Comment from Hotel Management
Nov 24, 2014 by Christina, Hotel Management
Michelle, First and foremost thank you for taking the time to provide feedback about your recent stay at our hotel. We appreciate you staying at our hotel and hope that you will think of us again during your next trip to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel near the airport.

Posted Nov 13, 2014
Pros: Clean and modern
Cons: More parking and expanded space for breakfast on the weekends. No room to sit in the dining area or to get to the food line, for that matter.
Location: Near the airport, lots of fast food restaurants.
Nice hotel near the airport. Stayed for four nights. Clean, continental breakfast and shuttle service to and from the airport, courteous staff. The only challenges we experienced were that there was no place to park on the weekend. We had to be very creative and park in non-spots on both nights. The next issue was the size of the dining room, again on the weekend, the small room was absolutely jammed and we ended up taking our food to our room Sunday morning where the dishes were almost immediately attacked by hoards of the smallest ants I've ever seen. The last, but not least issue was the fact that housekeeping somehow managed to lose a very important part for my CPAP (Constant Positive Air Pressure) machine. Don't know how they did it, but when I got back to my room late that night, it was gone and although I tore the room apart as did the staff the next day, it was never seen again. Quite careless, in my opinion. Other than that, I would stay there again, just make sure I put away anything I couldn't afford to do without.
Comment from Hotel Management
Nov 20, 2014 by Christina, Hotel Management
Patty: First and foremost, thank you for providing feedback on your recent stay with us. I appreciate the positive comments and understand the concerns you outlined in your review. Our hotel does have some challenges regarding parking and the space allotted for the breakfast area, however we have always tried our best to make each guest feel comfortable. Additionally, I do apologize that aspects of your stay were not ideal, but note that we will work to make sure that all future guests will have a great experience. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
4 out of 5
by A verified travelerfrom cincinnati ohio

POOL NOT WORKING

Posted Nov 5, 2014
Pros: clean and the beds very comfortable
Cons: Pool should be operational or tell your guests its not working
Location: fast food convenient
the hotel was very clean and the staff was very professional. I booked this hotel for two reasons.. wifi and indoor pool.. the pool was NON functioning.
Comment from Hotel Management
Nov 20, 2014 by Christina, Hotel Management
Julie: Please allow me to apologize for the pool not operating properly during your recent stay with us. I appreciate you taking the time to post your feedback and am happy to report that the pool is currently working. Thank you for the positive comments about your overall experience and we would be honored if you would consider staying with us again during your next trip to Columbus, OH. Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH
5 out of 5
Recommended
for Families
by A verified travelerfrom West Virginia

Great location to the Ohio Fairgrounds.

Posted Oct 29, 2014
Pros: Clean, nice pool for the children, good breakfast, good location.
Location: Ohio State Fairgrounds, plenty of good restaurants very close.
Friendly staff, great breakfast choices, clean rooms, convenient to the Ohio State Fairgrounds, and lots of restaurants, close to the interstate. Stayed last year, stayed this year, and will stay again in the future.
Comment from Hotel Management
Nov 5, 2014 by Christina, Hotel Management
Thank you for the 5-star review of our hotel and for your continued support of our hotel. We often visit with families year after year and enjoy learning about their travels and their hotel stays at other Country Inn & Suites around the United States and Canada. We will look forward to visiting with you next year! Sincerely, Christina Kruse General Manager Country Inn & Suites Columbus-Airport, OH