Exterior

Reviews of Courtyard by Marriott Columbus Airport

3 out of 5
Courtyard by Marriott Columbus Airport
2901 Airport Dr, Columbus, OH

Reviews

8.2

Very Good

Rating 10 - Excellent. 341 out of 743 reviews" "
Rating 8 - Good. 236 out of 743 reviews" "
Rating 6 - Okay. 83 out of 743 reviews" "
Rating 4 - Poor. 45 out of 743 reviews" "
Rating 2 - Terrible. 38 out of 743 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Courtyard for a basketball tournament. It is convenient and clean. The ability to purchase breakfast or cocktails is a plus. It was quite popular with the soccer team crowd!
Stayed 3 nights in Mar 2024

8/10 Good

Yvette

Liked: Cleanliness, property conditions & facilities
Nice, clean, comfortable room.
Stayed 1 night in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Only comment (not complaint) was the bed linens did not smell fresh! They looked clean but didn’t smell clean.
Stayed 3 nights in Feb 2024

6/10 Okay

Melissa

Traveled with family
Disliked: Staff & service, amenities
What hotel does not offer free coffee in the morning. Very disappointed.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice experience at check-in.
Stayed 1 night in Feb 2024

8/10 Good

ralph

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff. clean perfect location.. Marriott needs to spend some money on updating the showers
Stayed 1 night in Dec 2023

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was a bit dirty
Stayed 1 night in Dec 2023

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was awesome!
Stayed 1 night in Dec 2023

10/10 Excellent

Ramona, Jackson

Traveled with family and small children, Traveled with group
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room.
Stayed 1 night in Nov 2023

10/10 Excellent

Rylee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessible room was clean and totally accessible.
Stayed 1 night in Nov 2023

4/10 Poor

Nicholas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a complete waste of money. We were given attitudes from the staff the moment we checked in. The bathroom had mold/mildew in the bottom of the shower and wallpaper was peeling off in multiple locations. The cafe/bar was missing a majority of the items they claimed to offer and was only opened limited hours. Plus, they were closed one day without reason. The operations manager argued with us that we didn’t have meals included in our reservation and we specifically paid more for that accommodation. The fir pit didn’t work, and has been broken for months. The hotel was poorly managed and maintained overall. I would suggest spending your money elsewhere.

4/10 Poor

Michelle

Traveled with family and small children
We stayed here for a short trip to Columbus for a concert. The property and lobby looked newer. The employees were friendly. However the room was small and didnt seem as updated as the rest of the hotel. The bathroom didnt look clean. The lid to the toilet was dirty. We dropped off our things after checking in and left for early dinner before the concert. We found late that night that the toilet wasn't working and was clogged. We called the front desk first thing at 8am. They said they would send someone up with a plunger. 9am and no one came. I called the front desk again and no answer. I had to take my son to use the lobby bathroom because he had to go #2. Talk about inconvenient.
Stayed 1 night in Oct 2023

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very kind and courteous front desk staff. We were able to get into a very clean very quiet room early due to a 2:30 PM wedding. Lots of amenities in this hotel. Wish we had time to make use of the gym!
Stayed 1 night in Oct 2023

8/10 Good

Israel

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Kaitlin

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ravi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to catch an early flight. Convenient shuttle service.
Stayed 1 night in Sep 2023

8/10 Good

lori

Traveled with partner
Staff was nice but I thought when we booked it offered free breakfast and this hotel did not
Stayed 2 nights in Oct 2023

10/10 Excellent

Meichell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Trip
Girls Trip with my sisters, thank you for making a great trip a wonderful experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Kailee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super quick and easy!
Stayed 1 night in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Makeyta

Traveled with group, Business traveler
Staff was wonderful. Very helpful and nice. The A/C unit was terrible. It kept adjusting itself to 80 and above. Made entire stay uncomfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was out of service and this was the main reason we chose this property. The staff took care of this issue by calling, having ready, and paying for cabs both times we needed rides to and from the airport. Loved the coffee, wine bar and eating area in the lobby.
Stayed 1 night in Aug 2023

2/10 Terrible

Mona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place if you can. It looks nothing like the picture. We felt so unsafe to our entire stay. We felt stuck. It’s close to the airport but not worth it. Specially the morning stuff, I couldn’t believe the rudeness of the women by breaking area. They were out of coffee so I asked how long it will be she actually rolled her eyes and said “ they coffee will be out when it’s ready “

10/10 Excellent

Vanessa

Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Amenities
Would definitely stay again, beds were comfortable and was quiet.
Stayed 1 night in Aug 2023

6/10 Okay

Shannon

Traveled with group
Liked: Room comfort
Unsettling
It was fine I suppose although someone attempted to get in our room at about 2:30am. And they would have if we hadn’t had the door stopper latch on so obviously they had a key that worked for our door? It was a little unsettling. Never really slept the rest of the night.
Stayed 1 night in Aug 2023

2/10 Terrible

Shelbey

Stayed 1 night in Aug 2023

4/10 Poor

Gunor

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night, and everything was satisfactory. It is close to the airport, and there are food options close by.
Stayed 1 night in Aug 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Lisa

Stayed 1 night in Aug 2023

10/10 Excellent

Danielle

Stayed 1 night in Jul 2023

4/10 Poor

Karen

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Disappointing! Tiny fridge. No microwave. No free breakfast or coffee. Over priced Bistro. Only fast food w/i walking. No shower soap. No pool. Stains on carpet. 1x2" soap like you wuld get at motel 6. You have to reboot fridge every 2 hours to keep anything cool. Lost all the food we brought. Shows lovely firepit in photos but while we were here it was fullof water with a rarp in it. Run the dryer twice. No dressers which is nice to have if you stay more than a day. Overall Very Disappointing for the 163.00 .
Stayed 1 night in Jul 2023

10/10 Excellent

Amber

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hotel was clean and the beds were comfy.
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Stayed 2 nights in Jul 2023

6/10 Okay

Tory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Rochelle, Floral Park

Business traveler
Liked: Cleanliness, staff & service
I did not like that this property was surrounded by only fast food restaurants, while the property's onsite restaurant's menu was limited. Unfortunately I wasn't able to eat a healthy meal during my stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Taniqua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really nice. Staff greeted us when arrived and was very friendly. Room was nice and everything worked well. Wish that we had a little microwave but overall it was a great stay!
Stayed 1 night in Jun 2023

8/10 Good

Carolyn

Stayed 1 night in Jun 2023

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Nick

Stayed 1 night in Jun 2023

10/10 Excellent

Michael, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jun 2023

2/10 Terrible

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Person at desk extremely rude and no help whatsoever. Checked in not a parking spot available and told should have checked in earlier and would just have to wait for spot to open
Stayed 1 night in May 2023

10/10 Excellent

Michael, Deridder

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk helped me with the questions I had and shuttle to airport was good.
Stayed 1 night in May 2023

8/10 Good

Cindy

Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

Staci

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our air conditioning unit was so loud and sounded like it was broken. Made sleeping a little rough, but otherwise the hotel was good!
Stayed 5 nights in May 2023

10/10 Excellent

Leroy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023