Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Was great, very nice people. Friendly and they were AMERICANS.
1 out of 5
by A verified travelerfrom Charleston, WV

Very Disappointed

Posted Feb 16, 2015
Upon checking in, no assistance was offered to help us with our bags even though two bellman were standing at the front entrance. There was a miscommunication between the valet runners and we ended up being late for our dinner reservations even though we called 10-15 minutes ahead of time for our vehicle to be pulled around front. Ordered dinner one night from their restaurant called The Bistro and it took them almost two hours to make our order because they were apparently short staffed for the weekend. To top it off, the last night we were there, the hot water tank broke and therefore no one was able to take a hot shower. Very disappointed with our hotel stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2015
My only complaint was that there was no complimentary breakfast.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Dayton OH

Concert stop

Posted Feb 5, 2015
Good place to stay if you're taking in a concert. But don't accept a room on a lower floor. Trash trucks and deliveries in the street and alleys will have you up early.... get a higher floor!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom IN

Great weekend. c:

Posted Feb 4, 2015
Excellent front desk service, they were super friendly and ready to answer any questions. Great room, clean, comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2015
This was our first visit to this hotel and will definitely be coming back. We came for an event at Nationwide Arena and what a perfect spot to stay. All the staff was professional and courteous.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom columbus, Ohio

Convenient to Nationwide Arena.

Posted Feb 1, 2015
Excellent accomaditions. Large, clean room. Made a great evening even better.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2015
staff made the experience for me. the bathtub in the room was dirty and drain clogged.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, Ohio

Posted Jan 3, 2015
Very clean, friendly, & convenient. It was rather pricey at first but worth the $$!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
Was there for a quick overnight and everything was great.