Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from WV

very nice

Posted Aug 4, 2014
Pros: pool
Cons: we were supposed to get two queen size beds and instead the room had 2 full size beds.
Location: we visited Cosi and Columbus Zoo
the room and pool was very nice. My receipt showed I paid $326 and a 0.00 balance yet my bank statement show it as $370. I called the hotel and she said it should show as $326 in a few days. Really, why enter an additional amount on my card that I DID NOT approve. This is quite misleading!
Comment from Hotel Management
Aug 8, 2014 by Judy, Hotel Management
Thank you for taking the time from your busy schedule to provide us with feedback regarding your recent stay at the Courtyard by Marriott in the Columbus/Worthington area. We apologize that you did not understand the hold process that is completed at the time of check in. The computer places a hold on the card for the room and tax charges with an additional amount in case there are any incidentals . Your card is not actually charged until you check out and that hold is released and will disappear. Unfortunately, I am unable to see your name to review the bed type concern . Thank you for allowing us to be of service to you and we do hope that the next time you are in the Columbus/Worthington area you will give us to opportunity to be of service to you again. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel! But entrance was horrible!

Posted Jul 28, 2014
The hotel itself was very nice! No complaints. The way in was horrible with traffic/construction. Now that I know my way in with the detour, I would definitely stay again.
Comment from Hotel Management
Aug 4, 2014 by Judy, Hotel Management
Thank you for taking the time from your busy day to provide us with feeback regarding your recent stay. We do appreciate hearing back from you and we do listen to what you have to stay regarding your stay. I do understand that the road construction is a bit of an inconvenience to the out of town travelers and that it can be a bit confusing . We wish we had control over this, however, we are trying to get through the best we can by offering a quality hotel and excellent service to our guest. When this road is completed it is going to make getting in and out of the hotel so much easier and the flow of traffic will be an addition to the area. We do hope the next time you are in the hotel you will alllow us to be of service to you. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Jul 28, 2014
There were 8 of us traveling and everyone had a good experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, Ohio

Beautiful area

Posted Jul 14, 2014
I loved the friendliness of the staff especially Tiffany who worked the Bistro area. The room was nice and clean.
Comment from Hotel Management
Jul 17, 2014 by Judy, Hotel Management
Thank you for providing us with feedback regarding your recent stay at the Courtyard by Marriott in Worthington, OH. We are very happy that you received excellent service from our Bistro Associate Tiffany.. She is a great associate and is very excited to provide everyone with great service. We do hope that you will return again when you are in the Columbus area.
5 out of 5
Recommended
for Everyone
by TrackMom from Colorado

Right Off the Highway

Posted May 27, 2014
Pros: It was close to Ohio Weslyan University
Cons: The Breakfast needs an upgrade. We had to pay extra for a so-so breakfast.
Location: We were attending the Division III Outdoor National Championship Track and Field meet.
This hotel is right off the highway and is surprisingly quiet. The beds are a little hard, but the room was nice, had a pull out couch and a small refrigerator.
Comment from Hotel Management
Jun 2, 2014 by Judy, Hotel Management
Thank you for taking the time to provide feedback regarding your recent stay at the Courtyard by Marriott in Worthington, OH. We welcome your feedback and are always happy to hear what you have to say regarding your stay. We completed our rooms renovations April, 2013 and all the mattresses were replaced with new Sealy mattresses and were purchased with the hopes of finding a firmness that will satisify our guest. They are a high level mattress that will maintain a long life so they may be a little firmer than you are use to. Thank you for staying with us while in the area for the Division III Field and Track Championship games . We do hope if you are ever in the area in the near future you will allow us to be of Service to you. Warm Regards,
5 out of 5
Recommended
by Ben Riggi from Findlay, Ohio

Rock On The Range Weekend, Columbus, Ohio

Posted May 20, 2014 on Hotels.com
Great property, new, clean, great staff, easy in and easy out to the highway but tucked away. Nearby restaurants were a plus as was the lobby "pantry". The only negative was the "handicapped parking" which was 4 spaces on a curved curb. But that being the only non-issue we will stay at this property for many ROTR events to come!!
Comment from Hotel Management
Jul 26, 2014 by Judy, Hotel Management
Thank you for providing us feedback reagarding your recent stay at the Courtyard Worhington, OH. I am happy to hear that you had a good experience and was able to take time to provide us with your kind review. We do hope that the next time you are in the Columbus area that will return and allow us to be of service to you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyable Experience

Posted May 20, 2014
We were able to check in a few minutes after the end of the allowed check-in time on one of the busiest weekends of the summer (graduation) and our room was in perfect condition. Everyone was very nice, and the staff was excellent (especially when both my husband and I had to get our room keys reprogrammed when they stopped working). Highly recommended.
Comment from Hotel Management
May 21, 2014 by Judy, Hotel Management
Thank you for taking the time from your busy day to provide us with feedback regarding your recent stay. We certainly appreciate hearing from you and the experience you had while in our hotel. We do hope tht the next time you are in the Columbus area that you will allow us to be of service to you. Our guest are very important to us and we do appreciate hearing from you.
4 out of 5
Recommended
by Adam M from Denver, CO

Enjoyed my time at the Courtyard

Posted May 13, 2014 on Hotels.com
I can't say a bad thing about the hotel, great breakfast (a little pricy for breakfast), clean nice room.
Comment from Hotel Management
Jul 26, 2014 by Judy, Hotel Management
Thank you for taking the time from your busy day to provide us feedback regarding your recent stay at the Courtyard Worthington, OH. We are happy to hear that you had a good experience and that you enjoyed our newly renovated rooms and our Bistro. We do hope that the next time you are in the Columbus area you will give us the opportunity to be of service to you and your family.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice get away for a night.

Posted Apr 7, 2014
Pros: Facilities were clean and staff were pleasant.
Cons: The two young ladies that run their breakfast kiosk really need some customer service training!
Location: We visited COSI and the Columbus zoo with our two year old granddaughter and had a blast.
When we checked in, I thought that I had "ordered" the breakfast online, but it wasn't on their computer, but Tiffany was nice enough to give it to us anyway. The breakfast staff left a little to be desired as they seemed more intent on gossiping than actually taking care of us...and they weren't sure what went with the free breakfast. The room was very clean and we enjoyed the pool later that night. We were afraid because of the construction that everything would be loud and dirty, but it was just the opposite.
Comment from Hotel Management
Apr 12, 2014 by Judy, Hotel Management
Thank you for taking the time from your busy schedule to complete a review regarding your stay at the Courtyard by Marriott in Worthington. We welcome all feedback and are very happy to hear that you enjoyed your stay. We look forward to you staying with us again in the near future. Warm Regards
4 out of 5
Recommended
for Overnight Stay Before Destination
by Linda from MI

Overall a very good experience

Posted Mar 7, 2014 on Hotels.com
Great location with many excellent restaurants and a wonderful new movie theater right close by. Only 20 minutes to downtown where our event was. One minor inconvenience was that there were no complimentary soaps/shampoo/conditioner left in the room our first day. We had our own so no biggie. The items were there the next day after maid service. About the beds. Usually hotels have rock hard beds, which for me causes much back pain all night. These beds were perfectly firm without being either too mushy or too hard. Goldi-Locks would love them, lol. Another great thing: this hotel is serious about keeping a nice, quiet atmosphere for their guests. We had some rowdy young people next door having some kind of party, yelling off the balcony and just being loud all evening. By 11 pm we just wanted to sleep, so we called the manager. It was taken care of immediately and it was very quiet after that. We would stay here again.
Comment from Hotel Management
Jul 26, 2014 by Judy, Hotel Management
Thank you for taking the time from you busy day to provide us feedback regarding your recent stay. It always makes us feel good to hear about the good experience you had while in Columbus. We do hope the next time you are in the Columbus area that you will stay with us again and allow us to be of service to you.
Comment from Hotel Management
Jul 26, 2014 by Judy, Hotel Management
Thank you for taking the time from your busy day and provide us feedback regarding your recent stay at the Courtyard Worthington. We certainly appreciate the nice review and we hope that the next time you are in the Columbus area you will allow us to be of service to you another time.