Free daily continental breakfast

Reviews of Econo Lodge Inn & Suites at Fort Moore

2 out of 5
Econo Lodge Inn & Suites at Fort Moore
4483 Victory Dr, Columbus, GA

Reviews

5.6
Rating 10 - Excellent. 129 out of 881 reviews" "
Rating 8 - Good. 206 out of 881 reviews" "
Rating 6 - Okay. 153 out of 881 reviews" "
Rating 4 - Poor. 117 out of 881 reviews" "
Rating 2 - Terrible. 276 out of 881 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Miriam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found bed bugs on the bed and the room was dirty.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Miriam, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Rochelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never recommend this place. They never cleaned the rooms and left dirty sheets and bedding that was previously slept on and had bodily fluids, tons of hair and dirt, and spilled nail polish. One of our comforters had blood on it and dirty foot prints. We asked for clean sheets and they did not have any. We had two rooms one for us and one for our kids and their sheets were used and dirty as well. After management telling us they didn’t have clean sheets, we literally turned our keys in and went somewhere else. There were pubic hairs on toilets. Literally filth everywhere. If you like to stay in seedy places this is the place to stay. The worst experience I have ever had. So disappointed losing money on two rooms but there is no way anyone could have slept in those conditions.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Rochelle, We regret to hear about the experience you had during your stay. We take cleanliness very seriously and will address these concerns with our housekeeping team to ensure such incidents do not occur in the future. Your feedback is valuable for us to improve our services. Please feel free to contact management directly to discuss this matter further.

4/10 Poor

Jennifer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Photos of rooms on Expedia are nothing like the rooms that were stayed in. Cigarette burns and red stains on the comforter, horrible rust stains in shower and corners of bathroom. When i called multiple times to tue phone number provided via Expedia no one ever answered. Soldiers staying there all daid "It's sketchy a hell!!"
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Jennifer, We appreciate you sharing your experience with us. We encourage guests to reach out to our management team directly for any concerns. Thank you for choosing to stay with us and we hope to address these issues for future guests.

2/10 Terrible

Minna Marriott

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay at eco I had to find somewhere else to stay, there where roaches crawling on the walls, the toilet was broken and the fridge didn’t work, the whole place was a mess and looked like a literal dump unsafe for children and overall not fit for human habitation
Stayed 4 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Minna Marriott, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 Good

George

Liked: Staff & service, property conditions & facilities
Nothing to say
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello George, We appreciate you taking the time to share your feedback with us. Your comments are valuable and will be shared with our team for further review and improvement. Thank you for staying with us.

2/10 Terrible

aka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is just a horrible place to stay it smells like cigarettes and the floor and walls are sticky and it's just so unsanitary
Stayed 3 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello aka, We strive to maintain a clean and comfortable environment for all guests. Your feedback is important to us and will be shared with the appropriate teams for review. Thank you for bringing this to our attention.

4/10 Poor

Edilberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first got there the front desk worker was nice enough but after a minute a second worker came out the came and was very rude. The room was dirty, the bed had mold and it looked like they didn’t change the sheets, there was old dirty towels under the bed the lights for the sink area didn’t work. I DON’T RECOMMEND STAYING HERE UNLESS ITS YOUR LAST RESORT.
Response from Manager on Mar 17, 2024
Hello Edilberto,We are sorry to hear about your experience and appreciate you sharing your feedback with us. We take all guest concerns seriously and will address this with our team for improvement. Thank you for bringing this to our attention.

2/10 Terrible

Ricardo A

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, broken or missing appliances worst place I've ever stayed
Response from Manager on Mar 16, 2024
Hello Ricardo A,We're sorry to hear about your disappointment with the appliances during your stay. Your feedback is valuable in helping us identify areas for improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly for assistance.

2/10 Terrible

Jerry

Disliked: Amenities
My room was filthy, bed bug feces on the walls, Mold in the fridge, mattress was absolutley horrible, currently have severe back pain, Trash and flip flops under the bed from a previous guest, shower had mold around the tub portion, Dust and cob webs in the corners and on the ceiling. The comforters had cigarette burns, the TV had dark lines all over the screens. The staff member acted unconcerned and asked if I came and said something when I arrived at the room. I advised him that I dropped off my personal items in the room and went and met with my children. I was in Ft Moore for my sons graduation from boot camp and I did not get any sleep all night. I live 800 miles away in Oklahoma. I will NEVER reserve another room at the Econo lodge ever again
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Jerry, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This place should be condemned. I could not stay. Filthy Smelly Rusty equipment. Dirty sheets. Fridge broken and the smell coming out of it was death. I’m not exaggerating. Old hot water tank by our door has obviously been there awhile. Junk cars in the parking lot out back. Which is where our room was. People outside getting stoned. I went back to the front office and told him I couldn’t stay in that room. He told me it was the best room. Of course now he doesn’t speak very good English. He said no refund. I offered to pay for the night and I was asking for him to refund tne other 2 nights. He said he couldn’t. And that Expedia would have to do the refund. Needless to say I got scammed out of it. I booked my stay at another hotel. Never stayed there. But they called after the 3rd day and said I left all of my stuff in the room. When I told him I never even stayed there and that I should be refunded his ability to understand English was gone again. I sure this will be a huge hassle trying to figure out a resolution. Please stay far away from this place.
Stayed 3 nights in Feb 2024
Response from Manager on Feb 27, 2024
Hello Michael, We're sorry to hear about your experience. We take all feedback seriously and will address these concerns with the team. Your comments will be shared for further improvement. Thank you for bringing this to our attention.

8/10 Good

Tereasa

Stayed 4 nights in Jan 2024
Response from Manager on Feb 27, 2024
Hello Tereasa, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

2/10 Terrible

Jonathan

Stayed 3 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Jonathan, We're sorry to hear that your experience fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay so we can address them promptly.

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This establishment was a disgusting, dangerous, and unsafe environment for me and my family. We could not even stay there. Once we walked in and saw the room we turned around and spoke with the manager and the general manager. All I want is my refund for $208.00 I never stay in that nasty room and it should not even be open.
Stayed 3 nights in Jan 2024
Response from Manager on Feb 24, 2024
Hello Jessica,We are truly sorry to hear about your experience during your recent visit. Your feedback is important to us, and we encourage you to reach out to our management team directly to address your concerns and request further assistance regarding your refund. Thank you for bringing this matter to our attention.

2/10 Terrible

Britt

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff did not help when we wanted to check out early. The property was so dirty did not want to take a shower.
Response from Manager on Feb 24, 2024
Hello Britt,We're sorry to hear about your experience and appreciate your feedback for improvement. We encourage guests to contact our management team directly for any further assistance needed in addressing your concerns.

2/10 Terrible

Sheila

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, nothing like photos. Staff was on phone when checking in. Hardly said a word to us. Reserved 4 nights. Stayed one. 2 hotels later we needed to complete our stay as they were full. Thespian high schools convention along with Army BCT grad, which is why we were there. Wanted place he could relax. Not here. How can u relax when not comfortable taking off shoes. Everything sticky. No hot water No ice, no refund. Yes 3 nights we paid, but didnt stay. Don't stay here.
Stayed 4 nights in Jan 2024
Response from Manager on Feb 24, 2024
Hello Sheila,We apologize for the inconvenience you experienced. Your feedback is vital for enhancing guest satisfaction. We encourage guests to reach out to management so we can address any concerns effectively. Thank you for sharing your experience and we appreciate your understanding.

2/10 Terrible

Moncerrat

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Moncerrat,We value your stay and hope you had a pleasant experience. Please feel free to reach out to us directly with any feedback you may have from your recent visit so we can address any concerns.

2/10 Terrible

Jaylene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just pay extra elsewhere
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Jaylene,We're sorry to hear that your experience did not meet your expectations. Guest feedback is important to us, and we will address your concerns with our team. Should you wish to discuss your stay further, feel free to contact our management team directly. We appreciate your feedback and hope for the opportunity to welcome you back in the future.

2/10 Terrible

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Santiago,We appreciate you sharing your experience with us. Your feedback will be shared with our housekeeping team for their review. Thank you for staying with us, and we hope to welcome you back soon for an improved stay.

4/10 Poor

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, amenities
This property was good exactly for what I used it for to lay down for a few hours to get back up wash up and hit the highway back home. The beds were ok the shower was nasty I couldn't use that the microwave didn't work at all so I couldn't heat up my water for coffee.. couldn't take a shower only reason I'm giving it 2 stars is because the beds was cool 😎.. The guy at the front counter was just all out rude
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Jacqueline,Thank you for sharing your review with us. We appreciate your feedback about the comfort of our beds. We'll address your concerns with our housekeeping team for improvements. Should you have any further feedback, please reach out to our management team for assistance.

2/10 Terrible

Donzell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Feb 24, 2024
Hello Donzell,We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value all guest feedback and strive to constantly improve our services.

4/10 Poor

Miguel

Disliked: Staff & service, property conditions & facilities
Everything was bad
Stayed 2 nights in Dec 2023
Response from Manager on Feb 24, 2024
Hello Miguel,We appreciate your feedback and regret to hear about your experience. Should you wish to discuss your stay further, please do not hesitate to contact our management team. Your input helps us improve our services for all guests.

2/10 Terrible

Angie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Angie,We're sorry to hear that your recent stay fell short of expectations. Please reach out to us to provide further details so we can address any concerns you may have had.

2/10 Terrible

Avniel

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible! The room was dirty, only one light worked and the water did not get hot. Every night I had to get the key recoded to enter the room,
Stayed 3 nights in Dec 2023
Response from Manager on Feb 24, 2024
Hello Avniel,We regret to hear about your recent experience. We appreciate your feedback and encourage you to reach out to management directly to discuss your concerns further. Thank you for bringing this to our attention.

6/10 Okay

Joel

Stayed 2 nights in Dec 2023
Response from Manager on Feb 24, 2024
Hello Joel,We appreciate you choosing to stay with us. If you have any feedback to share about your experience, please feel free to reach out to us. We value your input and strive to improve based on our guests' suggestions!

2/10 Terrible

Hali

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Dec 2023
Response from Manager on Feb 24, 2024
Hello Hali,We appreciate your feedback and regret to hear about the issues you encountered during your stay. Your comments will be shared with the team for further review and improvement. If you have any further concerns, we encourage you to reach out to our management directly for assistance. Thank you for bringing this to our attention.

4/10 Poor

Dayisha

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took forever to get inside , had to wait for staff to buzz me in. Very dirty
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Dayisha,We are sorry to hear about the inconvenience you experienced during your stay. We appreciate your feedback and will address this matter with our team to ensure a smoother process for future guests. Thank you for bringing this to our attention.

4/10 Poor

Sierra

Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Sierra,We're sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you may have, so we can address your concerns and improve our service.

2/10 Terrible

Jennifer

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello Gabriel,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback you'd like to share so we can address any issues accordingly.

2/10 Terrible

julio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Reserve una habitación pagada por adelantado Cuando llegue ya avian rentado a alguien mas Y me quisieron dar una evitación sin calenton Ni aire acondicionado , mala experiencia en Fort moore location
Stayed 1 night in Dec 2023
Response from Manager on Feb 24, 2024
Hello julio,We apologize for any inconvenience you experienced during your stay at our Fort Moore location. Your feedback is valuable, and we will address this matter with our team to ensure a better experience for future guests. Thank you for bringing this to our attention.

2/10 Terrible

Angel

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good part was the time travel to where we needed to be.
Stayed 1 night in Dec 2023

4/10 Poor

mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities
The shower was broken and needed vice grips to turn on the water. Toilet paper was out. Noisy outside at 2am
Stayed 3 nights in Dec 2023

10/10 Excellent

LaTillia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on Mar 3, 2024
Hello LaTillia,We are delighted to hear that you had a wonderful stay at our hotel! If you have any more feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible cleanlyness, room stinked with cigarrette.
Stayed 2 nights in Nov 2023

2/10 Terrible

Angel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Barthroom was unusable stinks. Beds were nasty.
Stayed 4 nights in Nov 2023

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good place
Stayed 4 nights in Nov 2023

2/10 Terrible

Nestor Omar

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place still uses pictures from when was new. And the real situation is the opposite. this place stinks very bad and is very Dirty. To the point that I have to find another hotel to stay.
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very close to Ft. Moore where we went to see our friend graduate from Basic. There was visible dirt on the floor and piled in the corners of the room. The tub had rot and mold in the drain (we cleaned the drain before showering). I stay at Econolodges on occasion, and this is the low end of that brand.
Stayed 3 nights in Nov 2023

6/10 Okay

Almida

Traveled with family
Disliked: Amenities
Everyone was friendly
Stayed 3 nights in Nov 2023

2/10 Terrible

Timothy A

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Vert Dirty and Very run down. The complimentary breakfast was Very limited and the food was run down just like the area.
Stayed 5 nights in Nov 2023

2/10 Terrible

Alma

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I asked for a non smoking room, and the room reeked of cigarettes. There was a hole in the window, and when I-asked about it I was told not to worry we were safe, he never offered to change our room. The bathroom was disgusting, it looked like it hadn’t been cleaned. Oh and you could only get one channel on the TV.
Stayed 1 night in Nov 2023

2/10 Terrible

Jennifer

Traveled with family
Most disgusting hotel I’ve ever been in
This hotel needs to be condemned. The chair had so much dirt that we requested a sheet to cover it, the mattresses dinked in the middle, only one light and plug worked, the bathroom had mold around the pipes and the paint on walls to ceiling were falling off. Only good thing, it was close to Fort Moore military base, when my son graduated from. He slept in his army fatigues as if he was getting ready for battle. I placed all the close we wore in that room in a separate bag and immediately put them in the washer with bleach and disinfectant. The Fort Moore Encono Lodge should be burn to ground. Oh I forgot to mention the underwear left in the dirty chair. I was also charged $20.00 to check in early when the room wasn’t even cleaned and the air conditioning temperature stayed on 78, never again would I stay at a econo lodge, disgusting place, could wait to leave, one night was too much
Stayed 1 night in Nov 2023

2/10 Terrible

Audel

Traveled with family
Stayed 2 nights in Nov 2023

2/10 Terrible

Eugenia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not fit for humans, the rooms reeked, we could not stay there, we had to find other lodgings. This property should be removed from Expedia's list of hotels.
Stayed 3 nights in Nov 2023

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place should be condemned…
I usually don’t write reviews but this was the worst motel I have ever stayed in and I have stayed in some pretty sketchy places. The whole property is filthy and is in complete disrepair. The property had waist high weeds and grass and old mattresses, toilets and other junk laying around the parking lot. The room itself was filthy and had dead roaches laying on the floor and apparently had not been cleaned in a long time. There was a dirty towel under one of the beds. Clumps of hair on the bathroom floor. The bathroom shower curtain rod was ripped out of the wall so it was unusable. The toilet paper holder was missing, the vanity light did not work. There was an ironing board but the iron was missing. The beds and pillows all smelled like a garbage dumpster. The ceiling had been leaking in several places and had been painted over to try and hide all of the mold and mildew. The key card had to be reactivated 6 times in a 2 day stay. Upon seeing the condition of the room I talked to the desk clerk and did not receive any corrective action or different room.
Stayed 3 nights in Nov 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This place was filthy. I demanded my money back.
Stayed 1 night in Nov 2023

2/10 Terrible

Hyewook

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Too durt3
Stayed 4 nights in Nov 2023

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was very disgusting. I only booked here because all surrounding were filled. I will never stay there ever again. The first room the door was broken, the hot water was luke warm and the bukbs were blown. The toilet had feces marks in it. They changed my room but this place is horrible.
Stayed 4 nights in Nov 2023

2/10 Terrible

Just

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area had almost no restaurants, seemed rather unsafe. The room wasn't clean, the property was old and rundown. The breakfast options were rather limited.
Stayed 1 night in Nov 2023