Ratings based on 343 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Boardman, OH

Very nice hotel close to the airport!

Posted May 29, 2015
Pros: Clean, spacious rooms. Great breakfast was included with our stay, which included an omelet station.
Cons: The pool was really cold and cloudy. The hot tub was just warm.
Location: The hotel is close to the airport, but just a short drive to downtown Columbus (10 minutes at the most).
We spent Memorial Day weekend here for a family wedding. The hotel is in a great location since our daughter lives in Gahanna. The staff was very accommodating and friendly. The hotel is clean and the suite was very spacious. We would stay here again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stark County, OHIO

Comfort and Convenience

Posted May 17, 2015
Pros: Clean and spacious room.
Location: We were in Columbus for events at OSU and to shop at Easton. It was convenient for both.
The room was very spacious and well-equipped. The hotel amenities were plentiful. We had a wonderful meal at flight and the complementary breakfast was wonderful. The Starbucks in the lobby was much-appreciated.
Comment from Hotel Management
May 19, 2015 by Brian, Hotel Management
Thank you for staying at the Embassy Suites Cols AP location. I would also like to thank you for providing such positive feedback regarding your most recent visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, FL

Very Very Nice Suites Hotel

Posted May 5, 2015
Pros: Pleasing rooms, nice pool, close to the airport, EPIC free breakfast, very nice lobby. Convenient to freeway and attractions
Cons: Room wasn't ready at check in time of 3:00pm. Only left 1 bath towel 2 days in a row in our room. had to call down 2 days in a row for more towels.
Location: Airport is only 5 minutes away. Freeway is 2 minutes away
New suites hotel! Rooms and lobby are very modern and pleasing! FREE Breakfast was the best breakfast of any hotel. EPIC!
Comment from Hotel Management
May 19, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. So happy that you enjoyed the accommodations and breakfast. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to get to Columbus.

Posted Apr 27, 2015
The hotel is really nice. I think though the internet service should be included and not have to pay per day. Also to rent a movie was $17.99 which is really steep and should be lowered or included. The employees here work really hard at their jobs, they are also very friendly and helpful.
Comment from Hotel Management
Apr 30, 2015 by Brian, Hotel Management
Thank you for staying at the Embassy Suites Columbus Airport location. I will share your comments regarding the Internet and and Movies charges with the brand. Thank you for sharing the feed back from your stay. It is appreciated.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Nice hotel close to airport

Posted Apr 26, 2015
Stay was amazing. The only negative is that the room temperature was difficult to control.
Comment from Hotel Management
Apr 27, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. I would also like to thank you for taking the time to pass along feedback regarding your visit. I have shared your comments with our Engineering team regarding the room temperature was difficult to control. We will look into that issue. Thank you again for visiting the Embassy Suites Cols AP.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom o

Always Embassy

Posted Apr 19, 2015
I like suite hotels because you can spread out a little. Embassy always has free breakfast which is a must. Rooms are clean, nice fitness center, pool was clean and hot tub worked. I really liked "no kids" in pool after 10pm allowing for adult swim, nice touch!
Comment from Hotel Management
Apr 22, 2015 by Brian, Hotel Management
Thank you for staying here at the Embassy Suites Columbus Airport location. We are delighted that you enjoyed your stay at our location. Thank you for providing feedback regarding your visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for the price in Columbus

Posted Apr 6, 2015
Stayed there for a short business trip and the hotel was superb!
Comment from Hotel Management
Apr 15, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. So pleased to learn that you enjoyed short business trip. We look forward to your next visit to our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel near the airport

Posted Apr 1, 2015
We were looking for a hotel for one night near Columbus airport since we had a very early morning flight the following morning. This hotel was perfect for that. Great location and a brand new facility. Only thing that was an issue was there were no cups or cutlery in the room. Also, there wasn't any extra rolls of toilet paper. We had to ask for one. But overall, great experience. Will definitely use it again.
Comment from Hotel Management
Apr 6, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. I am pleased to learn that you enjoyed your visit. I would also like to pass along apologies for the lack of amenities in your guest room. I will share your comments with team and we look forward to your next visit to our property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Pros: Hotel was minutes from downtown Cloumbus
Had a very enjoyable stay, the free breakfast was wonderful.
Comment from Hotel Management
Mar 30, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. We are so pleased to hear that you enjoyed the breakfast and your visit to our hotel. We look forward to your next visit!
3 out of 5
by A verified travelerfrom patrick

the location is good

Posted Mar 22, 2015
The faculty was not so good,the room was very noisy: (