Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

They need more help!

Posted Jun 28, 2015
Pros: Resort like atmosphere. Reception and breakfast buffet.
Cons: Earlier check-in. Too late now, but having the toilet separate from the rest of the bath so more than one person can get ready at a time.
My friend and I enjoyed our stay and felt the hotel was a good value, but they need more staff. We wanted lunch before we could check-in and the barista at the lobby coffee bar seated us and serve as our waiter. It took a really long time to get our food and our check. There was a Manager's Reception from 5:30-7:30, but only 1 young woman at the bar, and no one to clean the tables of dirty plates and glasses. The breakfast buffet was the same: good food choices and an egg station, but only 2 women to clean tables and restock. (In both case a gentleman in a suit finally started busing tables.) We were there to relax and visit, so it wasn't a problem really, but if I were traveling or on any kind of "schedule" I think the experience would have been annoying.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Shurtle was already at airport and drivers were very nice and helpful. Great bed had restful nights.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Posted Jun 27, 2015
Great stay! I always enjoy the breakfast! Will definitely stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Athens, Ohio

a night at Embassy Suites

Posted Jun 24, 2015
Pros: We liked the cleanliness of the hotel and our room and the size of our suite. All of the staff that we encountered were friendly and helpful.
Cons: We had some trouble with the wireless internet, but this might have been a temporary problem. Label dishes during manager's welcome.
Location: The location was very close to the airport which was our primary concern.
My wife and son were coming to Columbus on a late flight, so we decided it would be better to relax and stay overnight and then go home the next day. The hotel shuttle was very convenient and the driver was very friendly. The hotel was very nice. Our room was spacious and very clean. It would be nice if they could label the dishes during the manager's welcome.
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware, Ohio

Stay at Embassy Suites Columbus-Airport

Posted Jun 22, 2015
Pros: The rooms and evening reception.
Cons: The lighting in the bathroom shower area was very dim, it was hard to see while taking a shower. Also provide a small roll of paper towels or napkins.
Location: Location is close to the airport and Easton Mall.
The room was very nice and clean. The staff very friendly and helpful. I was pleasantly surprised by the reception in the evening 5:30 to 7:30. I will be back for sure and have already raved to some of my friends about it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jun 19, 2015
Pros: Very Clean
Location: n/a
Great staff, vocation and the staff was great! I didn't care for all the children running around the hotel.
Comment from Hotel Management
Jun 22, 2015 by Brian, Hotel Management
Thank you for staying with the Embassy Suites Columbus Airport location. I would also like to thank you for taking the time to provide us with feedback. We will follow up on the concern that you noted and we apologize for any inconvenience. We look forward to your next visit to Columbus.
5 out of 5
Recommended
for Everyone
by A verified traveler from B

Great Stay

Posted May 31, 2015
Stayed here overnight with wife, 1 year old and 3 year old. Because of the kids we are very particular about the cleanliness and safety of hotels we stay in. This place is clean, very safe and staff was very friendly. Rooms are very spacious which was great for the kids. I was worried we would hear planes since it is so close to the airport. we never heard the first noise. Great stay, highly recommend.
Comment from Hotel Management
Jun 6, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. Thank you for providing such positive feedback regarding your visit. We look forward to your next visit.
5 out of 5
Recommended
for Families
by A verified traveler from Boardman, OH

Very nice hotel close to the airport!

Posted May 29, 2015
Pros: Clean, spacious rooms. Great breakfast was included with our stay, which included an omelet station.
Cons: The pool was really cold and cloudy. The hot tub was just warm.
Location: The hotel is close to the airport, but just a short drive to downtown Columbus (10 minutes at the most).
We spent Memorial Day weekend here for a family wedding. The hotel is in a great location since our daughter lives in Gahanna. The staff was very accommodating and friendly. The hotel is clean and the suite was very spacious. We would stay here again!
Comment from Hotel Management
Jun 6, 2015 by Brian, Hotel Management
Thank you for staying at the Embassy Suites Columbus Airport location. I would also like to thank you for taking the time to pass along the feedback from you visit. We look forward to your next stay with the Embassy Suites Cols AP.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stark County, OHIO

Comfort and Convenience

Posted May 17, 2015
Pros: Clean and spacious room.
Location: We were in Columbus for events at OSU and to shop at Easton. It was convenient for both.
The room was very spacious and well-equipped. The hotel amenities were plentiful. We had a wonderful meal at flight and the complementary breakfast was wonderful. The Starbucks in the lobby was much-appreciated.
Comment from Hotel Management
May 19, 2015 by Brian, Hotel Management
Thank you for staying at the Embassy Suites Cols AP location. I would also like to thank you for providing such positive feedback regarding your most recent visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Very Very Nice Suites Hotel

Posted May 5, 2015
Pros: Pleasing rooms, nice pool, close to the airport, EPIC free breakfast, very nice lobby. Convenient to freeway and attractions
Cons: Room wasn't ready at check in time of 3:00pm. Only left 1 bath towel 2 days in a row in our room. had to call down 2 days in a row for more towels.
Location: Airport is only 5 minutes away. Freeway is 2 minutes away
New suites hotel! Rooms and lobby are very modern and pleasing! FREE Breakfast was the best breakfast of any hotel. EPIC!
Comment from Hotel Management
May 19, 2015 by Brian, Hotel Management
Thank you for staying with us here at the Embassy Suites Columbus Airport location. So happy that you enjoyed the accommodations and breakfast. We look forward to your next visit.