Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

FANTASTIC

Posted Sep 16, 2014
Pros: Everything, Mark & Ken at the front desk deserve a raise for GREAT customer service.
Location: Very convenient
Traveling for over 30 years while working for the power company, this was the best stay I've ever experienced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Took husband to the Air Force Museum for birthday

Posted Aug 19, 2014
Pros: Everything. Stayed on 7th floor with great view. 2 large screens in the suite.
Cons: More free coffee packets in the room.
Location: Near airport and only 4.5 miles from Easton. Easton Mall was right out of Thomas Kincaid painting with well mannered multicultural population.
Hotel was spacious, exceptionally clean and staff went out of their way to provide service even shuttle to local restaurants. Free breakfast was excellent and evening cocktail hour had great snacks and drinks, also included in total price. Wonderful experience. "Best week of my life", exclaimed my husband.
3 out of 5
Recommended
for Everyone
by A verified traveler

Front desk staff was short and dismissive.

Posted Aug 11, 2014
Pros: Convenience and comfort.
Cons: The temperament of the front desk
Location: N/a
Other then the issue upon check in.... The hotel was fine.
1 out of 5
by A verified traveler from Philadelphia

This place sucks

Posted Jul 12, 2014
Pros: Nothing - the staff ruined it
Cons: Fire the staff
Location: I was there for business and did not see any of the attractions
The staff was horrible and rude i have never run into such a staff at any other hilton. I am a diamond member for over 5 years and could not believe how ignorant these people were.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Very nice hotel, great staff

Posted Jun 24, 2014
Very nice, clean hotel, comfortable beds, nice big clean bathroom and shower. Friendly staff, we really loved Sayid for the shuttle service. Kids really enjoyed the breakfast and the pool. We also really enjoyed the managers reception every night.
5 out of 5
Recommended
for Everyone
by Adam from Johnson City, TN

Excellent accommodations near the airport.

Posted Jun 13, 2014
Pros: Location, Room, Amenities
Location: Light traffic, near the airport.
My wife and I stayed here on our wedding night as we were flying out early the next morning. The staff was excellent, the room was very nice, and our shuttle driver was very knowledgable. We will definitely stay here in the future.
5 out of 5
Recommended
for Getaway With Friends
by Melissa Shepler from Columbus Ohio

Great place to stay

Posted Jun 10, 2014 on Hotels.com
IT was Great everyone was so nice and helpful. very clean. lots of complementary offers. Defiantly one of the better hotels i have ever been to.
1 out of 5
Recommended
by Trinidad gallegos from Chicago

Unsatisfying accommodations.

Posted Jun 1, 2014 on Hotels.com
We reserved and fully paid our room three weeks before hand, and upon arriving at the hotel after 6 hours of traveling on the road we met with an unfortunate surprise. After receiving the room keys and going all the way into the room with all of our bags, we found that the "suite" we received was not what we had reserved. We had reserved a suite with two queen beds and the room we were given the keys to had only one queen bed. Even after going down to the front desk the best they could do to accommodate us was give us a handicap room that had two queen bedrooms as there were no other available rooms. Apart from the inconvenience of moving our baggage around after a long travel, the handicap room had a humid and unpleasant overall smell, not to mention the shower made it so that water was all over the floor, causing a number of us to slip on it. Overall, we were very disappointed.
5 out of 5
Recommended
for Families
by A verified traveler

Centrally located for driving to most attractions.

Posted May 31, 2014
Pros: Conveniently located by airport but no noise!!
Location: Columbus zoo. COSI museum with great childrens area.
Great accommodations for family. Separate room for parents with pullout sofa for kids. Plenty of space in suite room for 5 guests. Free breakfast that is cooked to order. Great staff!!
5 out of 5
Recommended
for Getaway With Friends
by Marcia from Whitewater

Perfect location to get to Columbus sites/airport.

Posted May 30, 2014 on Hotels.com
The hotel was quiet; the breakfast was excellent. The cocktail hour was augmented with snacks. How nice!