Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Posted Oct 14, 2014
Pros: We love Embassy Suites because of the large clean rooms, breakfast and pool all at a reasonable price. Expectations were met except for brkfast.
Cons: Breakfast was NOT good. All 3 mornings most food and drinks were empty and not replenished timely or at all. Seating was crowded.
Location: Ohio St Univ., zoo, German village, north market, north short
Room was great; clean, plenty of room for family of 4, awesome location to everything we wanted to do in Columbus!
5 out of 5
for Everyone
by A verified traveler

Posted Sep 19, 2014
very nice hotel with helpful staff and beautiful decor. Breakfast was delicious and the evening complimentary drink and appetizers were very nice also.
5 out of 5
for Everyone
by A verified traveler from Florida


Posted Sep 16, 2014
Pros: Everything, Mark & Ken at the front desk deserve a raise for GREAT customer service.
Location: Very convenient
Traveling for over 30 years while working for the power company, this was the best stay I've ever experienced.
5 out of 5
for Everyone
by A verified traveler from Orlando

Took husband to the Air Force Museum for birthday

Posted Aug 19, 2014
Pros: Everything. Stayed on 7th floor with great view. 2 large screens in the suite.
Cons: More free coffee packets in the room.
Location: Near airport and only 4.5 miles from Easton. Easton Mall was right out of Thomas Kincaid painting with well mannered multicultural population.
Hotel was spacious, exceptionally clean and staff went out of their way to provide service even shuttle to local restaurants. Free breakfast was excellent and evening cocktail hour had great snacks and drinks, also included in total price. Wonderful experience. "Best week of my life", exclaimed my husband.
3 out of 5
for Everyone
by A verified traveler

Front desk staff was short and dismissive.

Posted Aug 11, 2014
Pros: Convenience and comfort.
Cons: The temperament of the front desk
Location: N/a
Other then the issue upon check in.... The hotel was fine.
1 out of 5
by A verified traveler from Philadelphia

This place sucks

Posted Jul 12, 2014
Pros: Nothing - the staff ruined it
Cons: Fire the staff
Location: I was there for business and did not see any of the attractions
The staff was horrible and rude i have never run into such a staff at any other hilton. I am a diamond member for over 5 years and could not believe how ignorant these people were.
5 out of 5
by A. Graham from NC

Lovely Hotel

Posted Jun 27, 2014 on Hotels.com
My family and I thoroughly enjoyed our stay at the Columbus airport location. It was very clean and the staff was extremely friendly. By far they have the best free breakfast. There is even an omelet bar. I will definitely stay at Embassy Suites again!
5 out of 5
for Everyone
by A verified traveler from Ohio

Very nice hotel, great staff

Posted Jun 24, 2014
Very nice, clean hotel, comfortable beds, nice big clean bathroom and shower. Friendly staff, we really loved Sayid for the shuttle service. Kids really enjoyed the breakfast and the pool. We also really enjoyed the managers reception every night.
5 out of 5
for Everyone
by Adam from Johnson City, TN

Excellent accommodations near the airport.

Posted Jun 13, 2014
Pros: Location, Room, Amenities
Location: Light traffic, near the airport.
My wife and I stayed here on our wedding night as we were flying out early the next morning. The staff was excellent, the room was very nice, and our shuttle driver was very knowledgable. We will definitely stay here in the future.
5 out of 5
for Getaway With Friends
by Melissa Shepler from Columbus Ohio

Great place to stay

Posted Jun 10, 2014 on Hotels.com
IT was Great everyone was so nice and helpful. very clean. lots of complementary offers. Defiantly one of the better hotels i have ever been to.