Ratings based on 578 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom F

The Best!!!

Posted May 24, 2015
The staff was beyond words! They had a courtesy shuttle that picked you up from the airport and a complimentary happy hour from 5:30 to 7:30 at night. Whatever you wanted to drink (beer, liquor, wine, soda, juice). The room was very comfortable. I loved my stay!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, Ohio

Nice for families

Posted May 13, 2015
Was close to where we needed to be. Lots of space. Had lots of trouble getting our room cleaned. If we weren't ready at 8 am, often wouldn't come back unless we went to front desk. It was a stressful time with a sick relative and they misplaced reservations, weren't going to pick up son and family from airport. They were apologetic and the space is great if you have multiple rooms and people.
4 out of 5
Recommended
for Everyone
by A verified traveler

There are smoking rooms that make the hotel smell.

Posted May 11, 2015
Pros: Yes, but ben known this place is dated and has smoking rooms.
Cons: the smell.
Location: Nothing is near by.
The hotel is dated and needs a refresh. The smoking rooms make the please smell like vegas.
1 out of 5
by A verified traveler

If you want a quiet stay do not stay at this hotel

Posted May 3, 2015
This is the third time I have stayed at this hotel and now the last. If you plan on sleeping on the pullout couch in the outer room don't plan on sleeping. It is so loud even with ear plugs in I could not get to sleep. You can clearly hear people in the next room talking and people in the hallway. If you do finally get to sleep plan on waking up at 5 o'clock in the morning when they start setting up for the free breakfast downstairs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
Short trip but very good hotel, I always stay here when in Columbus
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wv

stayed there for the Eqine Affair

Posted Apr 14, 2015
Pros: very clean staff super nice, hotel in seemed like its a very safe place felt real secure.nice breakfast buffet.
Cons: a little noisy at times
Location: state fair near by and the zoo ,lots of shopping places
staff very friendly,hotel real nice ,we stayed there a few times now. only bad thing was a lot of noise after 10pm we stayed on 7th floor was a lot of door slamming other than that this hotel is top notch...
4 out of 5
Recommended
for Everyone
by A verified traveler

Training classes and brought family along

Posted Apr 4, 2015
Hotel management was wonderful! Room was nice, spacious and at a great price. Only negative was pull out coach. It was basically shredded and not supportive for small children?
3 out of 5
Recommended
for Everyone
by A verified traveler

not as nice as it has been in the past

Posted Mar 30, 2015
Pros: food was good, front desk people awesome
Location: ohio state
maid did not clean our room one night and could not get the room warmed up, it was in 60's all weekend. water tasted terrible.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Posted Mar 29, 2015
Staff was great. Bed was very comfortable. Cheer competition guests were loud and annoying but the staff tried to help out with security walking around to stop the ding- dong dash that occurred multiple times. If we slept in the bedroom with the door closed it cut down on noise.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland

Overnight get away

Posted Mar 15, 2015
Pros: Manager's reception, breakfast omelette make to order and condition and layout of room.
Cons: Elevators
Location: Between Polaris and Easton.
Decided to do an overnight stay in Columbus for my wife's birthday. Check-in was quick and the room was well appointed and clean. Only drawback was elevators were slow, but mostly that was due to large group of kids staying at the hotel. Breakfast was very good.