Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Came In for nationwide children's marathon

Posted Oct 21, 2014
Hotel was very nice, comfortable beds and pillows, wish wed had more time there, had to call twice for another towel ( front desk had none available) housekeeping took an hour to deliver. But aside from that we will definitely return!
1 out of 5
by A verified traveler from Salem, WI

If you want a quiet stay DO NOT STAY HERE!

Posted Oct 13, 2014
I have stayed at this hotel several times and it's great if you bring earplugs but if not you'll be up most of the night and be awakened early in the morning if you get any sleep at all. Unfortunately, this time I forgot my earplugs. A high school band apparently arrived to stay the night, the kids were running up and down the hallways and yelling at each other from floor to floor outside their rooms. I called down to the front desk twice (each time the phone rang about 50 times before someone at the desk answered) they said they would let security know. The last time I called to complain was at 11:00 p.m. it was so loud I could not here the t.v. in the front room suite!
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

would be happy to go back there

Posted Sep 21, 2014
Pros: Staff great, good breakfast and happy hour :)
Cons: Rooms tired and in need of general maintenance and freshening up
Location: Good location
Good place to stay, hospitality great. Rooms a bit tired and in need of freshening up and bathroom very small
5 out of 5
Recommended
for Everyone
by A verified traveler

Near everything

Posted Sep 2, 2014
Our trip to columbus was fun. The location of the hotel made everything easy to get to. The room was nice and the breakfasts were great for free.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Family Vacation

Posted Aug 20, 2014
Pros: The separate living room/bedroom area with two TV's
Location: It is not close to downtown. (About a 10 min drive) But that was fine with us because we had our car. It is in a quiet, clean, safe business area.
We stayed at this hotel for 6 nights - It was very comfortable. Two large flat screen TV's. One in the bedroom area and one in the living room are. The bedroom and living room area had a door between them so it could be closed if someone wanted to go to sleep earlier and the rest of the family wanted to stay up and watch TV. The breakfast buffet was abundant and delicious. The Manager's evening reception is a wonderful bonus too. I would not hesitate to stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hannon

Excellent

Posted Aug 17, 2014
I stay at the Embassy Suites on Corporate Drive in Columbus, Ohio weekly, when I travel to graduate school and I keep going back because everything is always so great that I can't find a reason not to go back!
1 out of 5
by A verified traveler

Decent room with horrible service

Posted Jul 29, 2014
Room wasn't ready, shuttle service was horrible, breakfast was decent but not very hot! Front desk clerk was not hpful or accommodating at all !!!
2 out of 5
by A verified traveler from Ohio

Out Dated and Poorly Run

Posted Jul 28, 2014
Pros: The room itself
Cons: Housekeeping! Hire more or get more efficient people than what you have. 3pm check in should be sufficient to get the rooms ready.
The hotel itself looks nice, but as soon as we entered the hotel our stay began to go downhill. 3 P.M check-in and our room was not ready, but everyone was in the lobby waiting for their rooms. We ended up waiting until about 4 until our room was ready and we were some of the first to get our room! 8 floor hotel with 2 OLD elevators. The elevators are small and slow. There is no stairway access to 1st floor (except the emergency exit which you are not allowed to use) so we had to wait up to 9 minutes for an elevator. Breakfast is ok....but not worth the wait and trying to find a table. Room was clean and big. Overall pleased with the room....but getting the room, getting to and from the room was ridiculous.
4 out of 5
Recommended
for Couples
by A verified traveler from curacao

Posted Jul 27, 2014
Pros: The location and breakfast
The bathroom and beds were too small. The rest was OK
5 out of 5
Recommended
by Terri from Mcconnelsville

Awesome as usual

Posted Jul 24, 2014 on Hotels.com
Just like family love it love it Never a rude person See you next year