Ratings based on 584 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom columbus, oh

positives and negatives

Posted May 26, 2015
Negatuves: Pools and spa were all closed without notice when we booked. There were no bath towels in the room. Ammentives listed was a hair dryer, but there wasn't any in the room. Positives: breakfast was fantastic. Room was tidy and spacious. Nice big screen tv's in the room,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Virignia

Posted May 26, 2015
Pros: The hotel offers a daily reception and a huge breakfast
Cons: Unfortunately, the pool was being worked on during our stay, so we were only able to use it our first night.
Location: Several restaurants nearby, 20 minutes from the Columbus Zoo.
I stayed at the hotel with my cousin and my children. We had a very nice time. It was a little busy our first day because the hotel had a graduation and a baby shower going on in the reserved rooms, but still nice. Our second day it was very quiet. The food was good, the room was clean, and the staff was very accomidating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton On.

Visiting relatives

Posted May 25, 2015
Pros: Close to shopping and restaurants. Easy access to and from highways.
Cons: Sofa bed was not very comfortable.
We were early but room was ready and we were able to check in at noon at no charge. Staff were friendly, rooms clean and breakfast exceptional. It was a holiday weekend, hotel was busy but room still quiet.
3 out of 5
by A verified traveler

Posted May 25, 2015
The hotel was loud and crowded. The door lock was broken in our room. We decided not to stay. Wasn't a horrible hotel, just some unfortunate conditions.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom F

The Best!!!

Posted May 24, 2015
The staff was beyond words! They had a courtesy shuttle that picked you up from the airport and a complimentary happy hour from 5:30 to 7:30 at night. Whatever you wanted to drink (beer, liquor, wine, soda, juice). The room was very comfortable. I loved my stay!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, Ohio

Nice for families

Posted May 13, 2015
Was close to where we needed to be. Lots of space. Had lots of trouble getting our room cleaned. If we weren't ready at 8 am, often wouldn't come back unless we went to front desk. It was a stressful time with a sick relative and they misplaced reservations, weren't going to pick up son and family from airport. They were apologetic and the space is great if you have multiple rooms and people.
4 out of 5
Recommended
for Everyone
by A verified traveler

There are smoking rooms that make the hotel smell.

Posted May 11, 2015
Pros: Yes, but ben known this place is dated and has smoking rooms.
Cons: the smell.
Location: Nothing is near by.
The hotel is dated and needs a refresh. The smoking rooms make the please smell like vegas.
1 out of 5
by A verified traveler

If you want a quiet stay do not stay at this hotel

Posted May 3, 2015
This is the third time I have stayed at this hotel and now the last. If you plan on sleeping on the pullout couch in the outer room don't plan on sleeping. It is so loud even with ear plugs in I could not get to sleep. You can clearly hear people in the next room talking and people in the hallway. If you do finally get to sleep plan on waking up at 5 o'clock in the morning when they start setting up for the free breakfast downstairs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
Short trip but very good hotel, I always stay here when in Columbus
4 out of 5
Recommended
for Everyone
by A verified travelerfrom wv

stayed there for the Eqine Affair

Posted Apr 14, 2015
Pros: very clean staff super nice, hotel in seemed like its a very safe place felt real secure.nice breakfast buffet.
Cons: a little noisy at times
Location: state fair near by and the zoo ,lots of shopping places
staff very friendly,hotel real nice ,we stayed there a few times now. only bad thing was a lot of noise after 10pm we stayed on 7th floor was a lot of door slamming other than that this hotel is top notch...