Ratings based on 609 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Bridgeport, WV

Posted Jun 29, 2015
Pros: Breakfast was great! Polite staff!
Cons: Room could've been cleaner.
Location: American Girl Doll Store, Build A Bear, See's Candies, Gymboree
Hotel staff was very nice. Our room wasn't the cleanest. There was a juice pouch left on the counter in our room left from a previous guest. There was also a candy wrapper left under one of the beds. Also the toilet water was constantly yellow, even after flushing. There was also stray hairs on the shower walls. Besides that the room wasn't bad. The hotel served a great breakfast! Lots of food to choose from. If we are in the area again, I would give this hotel a second chance. It was very conviently located.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnatti,Ohio

Great hotel within walking distance to many attrac

Posted Jun 26, 2015
Great hotel staff, great location for sightseeing around Cincinnatti,and Covington/Newport Kentucky
4 out of 5
Recommended
for Everyone
by A verified traveler from florence, ky

Nice hotel. Convenient to OSU

Posted Jun 23, 2015
Good location, felt very safe. Hotel was nice but rooms could've used a little updating. Beds were very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from chatham, ontario

Wonderful time in columbus

Posted Jun 8, 2015
Pros: Everything
Cons: No
Location: Golfed and went to tournament.
Golfed and spent time at the memorial tournament. Great location. Close to restaurants and courses. The food was excellent. Staff was absolutely fantastic. Had shuttle service to Easton mall and restaurants. Highly recommend this hotel . If it was good for speaker of the house, it was good enough for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati

Extra Charges

Posted Jun 6, 2015
When I checked out I asked for a receipt and was told "you booked through expierian they have your receipt" I asked will there be any additional charges to my card? Her answer "no, you are all set". I just wanted to make sure I had all receipts for reimbursement. Monday I noticed a 15.00 charge on my card. Now I have to make phone calls etc... Just aggravating.
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

OK hotel at decent price

Posted Jun 5, 2015
Pros: Good value; suites were good size
Cons: install emergency lighting when hotel has a power failure
Location: no attractions nearby but convenient to expressways
The power went out for several hours one night, causing the air conditioner to shut off. A bigger problem is that one of the stairwells was not lighted. We were not effected but in the case of an emergency, both stairwells should be illuminated; use a back up lighting system for times when electric power is off.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2015
The hotel was very nice. The hospitality at night was great from 530 to 730. Breakfast was very good in the morning. The only negative was The electric kept going on and off and sometimes the elevators could not be used.
5 out of 5
Recommended
for Everyone
by A verified traveler from cambridge, on

Staff that Cares

Posted Jun 5, 2015
Pros: The staff!
Cons: Nothing
Location: It is easy to get to all Columbus sights from here.
If you are looking to stay at a first class hotel, look no further than this Embassy Suites. The staff are outstanding! From the front desk staff to housekeeping, this establishment has empowered its people to go over and above! This hotel is like staying with family!
5 out of 5
Recommended
for Everyone
by A verified traveler

Power Outage

Posted Jun 2, 2015
Pros: Spacious room, two separate areas.
Cons: Water pressure sucks.
Power outage at night but staff worked hard and breakfast and elevators were working by mid-morning.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jun 1, 2015
Pros: Liked the room size. The location for us was good - we attended the concert at Ohio Stadium. Exterior and interior decor very welcoming.
We always try to stay at Embassy Suites when we travel. Rooms are clean and comfortable. Love the breakfasts. Our recent stay at the Columbus Embassy was just as expected. Great room for a great price. Quiet, except for the noise from the highway, but we expected that. Great breakfast.