Ratings based on 144 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was Fantastic.. Will book directly next time

Posted Jul 19, 2015
Using Expedia was a nightmare, I WILL NEVER go through them again... Original check in at another hotel didn't happen due to Expedia /hotel communication, even though it was reserved and paid in advance. Got to destination 6pm didn't get lodged somewhere until 1am.. Worst experience ever but after locating Extended Stay they made a horrible situation good. Even after taking 2 days to fight with Expedia on a refund/complimentary room.. Extended Stay accommodated me no charge until it was all settled. Thanks extended stay.. Also location is outstanding.
2 out of 5
by A verified traveler

Dirty hotel with cigarette ash on everything

Posted Jul 12, 2015
Very dirty and smelly- no apologies for complaint- spent extra money to clean my own room
3 out of 5
Recommended
for Everyone
by A verified traveler from Suburban Maryland near Washington DC

Served its purpose at a good price.

Posted Jun 29, 2015
Pros: The price and the location.
Cons: Get rid of the cigarette smoke smell. More, newer pillows.
Location: It's just north of Worthington and surrounded by restaurants. It is right off of 270, which is convenient.
Good location. The room had a slight smell of cigarette smoke (non-smoking room) though not bad. The bed was comfortable, but the pillows were flat. The room was clean, though the cleaning staff did not clean the room after my first night (of a two night stay). Is this a characteristic of an extended stay hotel? There was a little kitchenette area that would be very nice if I were going to stay longer. Overall the hotel served its purpose for a short weekend stay at a reasonable price.
Comment from Hotel Management
Jul 13, 2015 by Manager, Hotel Management
The feedback provided in your review is much appreciated. I am happy to read that your stay was comfortable; however, I am very sorry that we did not communicate our housekeeping services upon check-in and that your room had smoke odors. In response to your feedback, I am inspecting our rooms and having some of them deep cleaned. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from newark oh

Nice hotel close the lots of activities

Posted Jun 28, 2015
The stay and staff was very nice..room was very clean and quite
Comment from Hotel Management
Jul 13, 2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I’m glad we were able to accommodate your needs with a clean room and quiet atmosphere. I’m thrilled that our staff provided you with great customer service! Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reading, PA

Good for an extended stay

Posted Jun 26, 2015
It's an extended stay hotel so it doesn't have a fancy breakfast or daily housekeeping but I personally don't care for these things anyhow. Could have been a little cleaner under the bed and on the walls above the shower, but still very clean. Bed and pillows were not the most comfortable but ok for a few nights. Lots of places to eat and shop nearby. Right now traffic is bad due to highway overpass construction but that should be complete by the end of 2015.
Comment from Hotel Management
Jul 13, 2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of our property. Please accept our apologies that our beds were not to your satisfaction. Still, we are thrilled to know that we were able to accommodate your needs and provide you with a pleasant stay overall. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus ohio

Close to stadium

Posted Jun 23, 2015
Nice place. I was not thrilled that the room is completely stripped down of all amenities. No coffe pot, hair dryer, ice bucket nothing. You have to request anything you need/want from front desk. carpet in hallways are kinda dirty but the hotel overall is pretty clean. I would stay here again.
Comment from Hotel Management
Jun 30, 2015 by Manager, Hotel Management
Thank you for posting such a nice review. Please accept our apologies that we did not explain our amenities upon check-in. Moving forward, we will work to make sure we are clearly communicating our amenities during guest arrivals. Still, I am glad to read that we were able to provide you with a positive stay overall. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
1 out of 5
by A verified traveler from Columbus, Ohio

Don't do it.

Posted Jun 12, 2015
Pros: nothing
Cons: everything
I have nothing good to say about this "hotel". Just nasty.
Comment from Hotel Management
Jun 22, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our hotel did not meet your expectations. To uphold our company’s high standards, we will continue to strive to provide each guest with a comfortable room and great customer service. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Youngstown

Clean and comfortable in a great location

Posted Jun 9, 2015
Hotel is better than average and the price is right. Near a major mall and a lot of restaurants as well as a movie theater
3 out of 5
by A verified traveler from Williamsport Pa

Simple but functional

Posted May 31, 2015
It didn't have a lot of amenities but we weren't necessarily expecting them. The staff was very nice and helpful. You can't beat the price. We are accustomed to staying in NYC and Seattle hotels and paying a LOT more! Even though I said I wouldn't recommend it to someone else, I probably would- but with some qualifiers.
Comment from Hotel Management
Jun 11, 2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am thrilled that we were able to provide you with a comfortable stay at a reasonable rate. I truly appreciate your kind comments regarding our friendly staff. I'm glad that you enjoyed your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3 out of 5
Recommended
for Business Travelers
by Brandon from Oregon, OH

Nice Room

Posted Apr 29, 2015 on Hotels
Room is a little dated, but was clean with a comfortable bed.