Ratings based on 137 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from columbus ohio

Close to stadium

Posted Jun 23, 2015
Nice place. I was not thrilled that the room is completely stripped down of all amenities. No coffe pot, hair dryer, ice bucket nothing. You have to request anything you need/want from front desk. carpet in hallways are kinda dirty but the hotel overall is pretty clean. I would stay here again.
1 out of 5
by A verified traveler from Columbus, Ohio

Don't do it.

Posted Jun 12, 2015
Pros: nothing
Cons: everything
I have nothing good to say about this "hotel". Just nasty.
Comment from Hotel Management
Jun 22, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that our hotel did not meet your expectations. To uphold our company’s high standards, we will continue to strive to provide each guest with a comfortable room and great customer service. Thank you very much for providing us with your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Youngstown

Clean and comfortable in a great location

Posted Jun 9, 2015
Hotel is better than average and the price is right. Near a major mall and a lot of restaurants as well as a movie theater
3 out of 5
by A verified traveler from Williamsport Pa

Simple but functional

Posted May 31, 2015
It didn't have a lot of amenities but we weren't necessarily expecting them. The staff was very nice and helpful. You can't beat the price. We are accustomed to staying in NYC and Seattle hotels and paying a LOT more! Even though I said I wouldn't recommend it to someone else, I probably would- but with some qualifiers.
Comment from Hotel Management
Jun 11, 2015 by Manager, Hotel Management
Thank you so much for sharing your experience with us. I am thrilled that we were able to provide you with a comfortable stay at a reasonable rate. I truly appreciate your kind comments regarding our friendly staff. I'm glad that you enjoyed your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Clean room overall and great location. Staff was friendly and courteous.
Comment from Hotel Management
Apr 29, 2015 by Manager, Hotel Management
It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. I'm glad that our staff was friendly and able to accommodate your needs. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
3 out of 5
by A verified traveler

Spring Game

Posted Apr 19, 2015
Did not have room type I reserved available. Room and floor remakes of smoke. Most of furnishings needed updates.
Comment from Hotel Management
Apr 23, 2015 by Manager, Hotel Management
Thank you for taking the time to write a review of your stay. I want to apologize for not having your room type available at the time of your check-in. To uphold our company’s high standards, we will do our best to honor guest room requests. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus,OH

Close to East on mall/attractions.

Posted Apr 13, 2015
Decent room for the price. Hallways and rooms could have smelled a little bit more fresher.
Comment from Hotel Management
Apr 22, 2015 by Manager, Hotel Management
Thank you so much for your kind words regarding your recent stay with us. I am thrilled that we were able to provide you with a convenient location and a reasonable rate. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
2 out of 5
by A verified traveler from Toronto ON

Just OK

Posted Mar 22, 2015
Pros: Good location, everything nearby
Cons: 1. Old furniture, carpet, washrooms, no coffee machine and hair dryer in room 2. Noisy AC / heating unit 3. Old mattress 4. Breakfast quality
Below par hotel and service for the price paid. Things to be aware: 1. Old furniture, carpet, washrooms, no coffee machine and hair dryer in room 2. Noisy AC / heating unit 3. Old mattress and most importantly 4. Breakfast is nothing but a caddy with coffee thermoses on the top, and wrapped muffins and apples in the bottom. Nothing else. Only positive is a good location, everything nearby. Far from downtown, car is a must.
Comment from Hotel Management
Apr 13, 2015 by Manager, Hotel Management
We appreciate the kind comments about our location; however, we apologize that our hotel did not meet your needs. To uphold our company's high standards, we will try to make our rooms more up to date moving forward. I will also make sure our front desk staff better communicates the amenities we offer at the front desk, such as additional toiletries, hairdryers and dishware. Thank you for sharing your experience with us. I do hope that you will return to our hotel or any of our other brand locations across the U.S. and Canada in the future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Florence, KY.

Surrounding construction hampered me finding it

Posted Mar 12, 2015
Pros: Room was very comfortable, and the staff was courteous
Cons: Found nothing that was negative, at all....
Location: Didn't have any time to get out, and venture in the surrounding area / Was a business trip
Overall experience was quite satisfying, even though construction in surrounding area made it difficult to get there. I do not normally stay that far from the airport, however, the Arnold Swarzenegger Bodybuilding Classic was going on the entire weekend, in Columbus
Comment from Hotel Management
Mar 30, 2015 by Manager, Hotel Management
I want to thank you for taking the time to post a review of your stay. I am proud of our team for their excellent customer service skills. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Decent room for the value

Posted Mar 9, 2015
Decent room for the price. Clean and quiet. No frills. Front desk staff was very friendly. Free coffee and fruit/muffins in the morning. Would stay again.
Comment from Hotel Management
Mar 26, 2015 by Manager, Hotel Management
The team and I appreciate your kind remarks. It's great to hear that you would recommend our hotel. I’m pleased to read that our staff was friendly and that you enjoyed our grab-and-go breakfast. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.