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Reviews of Fairfield Inn & Suites by Marriott Columbus

2.5 out of 5
Fairfield Inn & Suites by Marriott Columbus
4510 Armour Rd, Columbus, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 344 out of 620 reviews" "
Rating 8 - Good. 170 out of 620 reviews" "
Rating 6 - Okay. 63 out of 620 reviews" "
Rating 4 - Poor. 27 out of 620 reviews" "
Rating 2 - Terrible. 16 out of 620 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brett

Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a pleasant experience
Stayed 1 night in Apr 2024

10/10 Excellent

Julius, Bloomington

Liked: Staff & service, property conditions & facilities
I also appreciated the shuttle service round trip from the Airport. Thank you for your hospitality!
Stayed 4 nights in Mar 2024

2/10 Terrible

Don

We got to Fairfield Inn & Suites by Marriott in Columbus, GA & they said our reservation was canceled & they did not know why! We did not cancel the reservation & we were very upset because they didn’t have any rooms available! We were in town there for. big family celebration, so we’re very mad & we had to go to a different hotel that charged us $199. a night. Please refund all of my charges as soon as possible!
Stayed 2 nights in Mar 2024

10/10 Excellent

Garry, Troy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and breakfast was good.
Stayed 2 nights in Mar 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good place for the price clean which is what’s important to me!
Stayed 1 night in Mar 2024

6/10 Okay

Sierra

Business traveler
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly, but the furniture and look of the rooms was outdated and had a weird smell. The bathroom could have been cleaner.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Fairfield Inn were so helpful and nice. The lady serving breakfast was the hardest working lady ever!
Stayed 3 nights in Feb 2024

10/10 Excellent

Deborah, Nokomis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
While I don’t usually leave comments, I feel I have to in this case. We spend good money in hotels these days. I staid 3 days in this hotel, and I know house keeping is not done daily now days but, I do feel that they could at least dump trash leave you with fresh towels or just something. I’m so tired of being given an handicapped room and I’m not handicapped. These rooms were some of the darkest rooms I ever seen. Slow drains like I felt like I was taking a bath and a shower at the same time. Water barely came out the hand held shower attachment. The lamp at the bedside didn’t even work. You would at least think that they would make sure things worked well.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lori

Traveled with family
Liked: Amenities
I liked everything so far
Stayed 1 night in Feb 2024

4/10 Poor

George

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet and television were inoperative for the entirety of our stay. Staff did not tell us when we checked in.
Stayed 1 night in Feb 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Traveled with family
Liked: Staff & service
Disliked: Amenities
Fire Alarm went off for several hours no comp for the intrusion of our sleep. Maid service nonexistent. Desk staff were nice. Pool was not warm, probably won't stay there again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK Honestly, I chose it because of the proximity to the airport and the shuttle being available. Upon my arrival I was met with friendly staff, a clean, good smelling room, and I believe it was the most comfortable of any room I have stayed in. Definitely will stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 2 nights in Dec 2023

8/10 Good

Geanne

Stayed 3 nights in Dec 2023

6/10 Okay

Diedrich

Liked: Cleanliness, staff & service, property conditions & facilities
Not horrible but not great
Staff was friendly and courteous. The room was clean, bathroom was fair. Bed was uncomfortable. No solid curtains on the windows. This was especially uncomfortable for my ground floor room. Anyone can walk roght up and look in the window. The mostly sheer curtains did nothing to impede sight inside the rooms.
Stayed 1 night in Dec 2023

6/10 Okay

Alma

Traveled with family
Disliked: Cleanliness
Varios empleados no son tan amables cómo deberían ser. Muy serios, no saludan y evitan la mirada. El baño en verdad estaba muy mal, lleno de moho, se tapaba, sucio. Y me extraña de esta cadena de hoteles porque siempre llego en ellos y la calidad es bastante buena.
Stayed 4 nights in Nov 2023

2/10 Terrible

Tod

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was musty, sheets were stiff, and very old looking mattress was lumpy, towel racks fell off the walls carpet smelled! we always stay at Marriott and we were very disappointed. It was motel six quality. I asked for a discount on our room, which was the second room they put us in because the first one really smell moldy and musty. Very disappointed will not stay at a Marriott again they did not even try to give me a better price. $144 is too much to pay for motel six type room.
Stayed 1 night in Nov 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Munshad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night. The room was clean and cozy and breakfast was fresh and decent. The reception staff was courteous and took care of all our needs.
Stayed 1 night in Nov 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great and love the breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Nishondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nishondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean! Staff was very helpful
Super clean! Staff was very helpful
Stayed 2 nights in Nov 2023

10/10 Excellent

Nanette

Stayed 2 nights in Nov 2023

6/10 Okay

Jacob

Liked: Staff & service, amenities
Nice for the area, but it was a little grimy.
Stayed 2 nights in Nov 2023

4/10 Poor

Debra

Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done!
The Columbus property was excellent in all areas. The breakfast area was clean and well stocked. Staff was helpful and attentive. Thanks to all for a great night’s sleep and convenient send off in the morning.
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Easy to get to location; friendly staff; nice sized clean rooms and baths; okay breakfast; good fitness room.
Stayed 1 night in Oct 2023

10/10 Excellent

Drayl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Randall

Stayed 1 night in Sep 2023

4/10 Poor

Cletis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Needs a remodel
Check in was good but hotel needs a makeover. Elevator has old flooring and transition from tile to carpet in our room was black duct tape.
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 5 nights in Sep 2023

10/10 Excellent

Anne

Liked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Dexter

Stayed 2 nights in Aug 2023

4/10 Poor

Cynthia

The bed was not comfortable at all and pillows were flat. It was noisy right beside highway. Breakfast was not good and we actually left to go eat breakfast since not much to pick from.
Stayed 1 night in Aug 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a Nice Place
Hotel is situated off the interstate and is 10 minutes from most everything. Staff was quite friendly. Rooms are showing their age, especially the baths. Bed was just ok and the breakfast was mostly pre packaged.
Stayed 1 night in Aug 2023

10/10 Excellent

KARRAN, Danbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to shopping and dining
Stayed 2 nights in Aug 2023

10/10 Excellent

Sinath, Mililani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

KARRAN, Danbury

Traveled with family
Liked: Amenities
Great night sleep
Stayed 1 night in Aug 2023

10/10 Excellent

conrado, Las vegas

Liked: Property conditions & facilities
Pretty good facility. Convenient to and from dining and shopping options
Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Walter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023