Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom cincinnati, oh

Very nice affordable hotel within range of downtow

Posted Apr 22, 2015
Stayed here for an event downtown. Is on the outskirts but right off interstate so you can access downtown quickly. Very affordable and staff was nice. Rooms were very clean and comfortable. My wife likes a hot tub. Unfortunately theirs was down.. Only disappointment. Also close to casino as well if that's your thing. Would definitely stay here again next time in Columbus
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay

Posted Apr 19, 2015
Very nice room. Pleasant staff. Good buffet breakfast with scrambled eggs, sausage, waffles, cereal, fruit, etc. Having a good in-motel breakfast saves about $20 off the price of the room. Very conveniently located off the highway with lots of restaurants nearby for dinner.
2 out of 5
by A verified travelerfrom Ann Arbor, MI

Won't be coming back

Posted Mar 8, 2015
Pros: We liked the cleanliness. We also liked the continental breakfast.
Cons: The TV's, the bathrooms, the loudness of the doors when they close,... A lot of things could be improved.
Location: The location was perfect. We drove about 25 minutes to get to the big mall (the Easton Town Center) and that was awesome.
The hotel itself was nice. The room was very clean and the staff was very helpful and friendly. However, the guests all around us were extremely loud. We could not sleep. The walls are definitely paper-thin because we could even hear when the guests next to us dropped the toilet seat to use the bathroom. Also, the hotel room doors are very loud when they close and when a guest on the floor closed their door it jolted us awake from the noise. Only certain basic channels on our small TV worked. Channels like TBS, TLC, ABC FAMILY, FX all had "no service". Also, the pool was unavailable, and, though this is a small thing, there was no hair-dryer. Very disappointing. We won't be coming back.
Comment from Hotel Management
Mar 18, 2015 by Patrick, Hotel Management
I want to apologize about the noise you experience during your recent stay. We are working on a plan to have noise eliminated as much as possible on the weekends. I hope that you will give us another chance if your travels bring you to Columbus again.
2 out of 5
by A verified travelerfrom Cincinnati

Not impressed

Posted Feb 17, 2015
Pros: Bed was comfortable
Cons: nicer shampoo, soap. Pool and spa tub operational.
Location: Location is nice. Not too far from downtown with a lot of restaurants and stores nearby.
Husband and I chose this hotel because of indoor pool and spa tub. Upon check in there was a sign posted at the front desk stating both were closed/inoperable. We voiced our disappointment but nothing was done. (Not sure if they could have moved us to a different property nearby if we hadn't booked through Expedia.) At least a room upgrade would have been nice; our king room was tiny. No fridge or microwave. Internet was slow. Toiletries were not impressive for the price of the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly and comfortable

Posted Feb 13, 2015
Pros: Every employee we encountered was very friendly
Cons: When booking sports teams try to section them all together, to keep them away from general. I realize they are kids having fun. I'm old and grumpy
We were just staying for one night. Everyone was very friendly and our room was cleaner than most and very comfortable. Bathroom was clean also. Would recommend
Comment from Hotel Management
Mar 18, 2015 by Patrick, Hotel Management
Thank you for your compliments about the hotel staff. We are glad you enjoyed your stay with us. We hope to see you again in the future.
4 out of 5
Recommended
for Business Travelers
by cynthiafrom Florida

Columbus west hotel a great find

Posted Jan 21, 2015 on Hotels.com
Great staff Very accommodating Good breakfast Parking adequate Has business computer and printer No hidden fees Felina front desk was very professional Close to a lot of shopping area Restaurants Close to Osu student apartments
Comment from Hotel Management
Mar 18, 2015 by Patrick, Hotel Management
We appreciate you compliments about the hotel and the staff. The hotel staff works very hard to provide guests with a memorable stay.
5 out of 5
Recommended
for Business Travelers
by Renefrom Continental Warranty LTD

Real comfort

Posted Jan 14, 2015 on Hotels.com
Location was great with a variety of nearby restaurants to chose from. Room was quite and clean. This will be my lodging when in the Columbus area.
Comment from Hotel Management
Jan 19, 2015 by Patrick, Hotel Management
Thank you for your recent compliments about your stay with us. Our housekeeping team works very hard to make sure our guest rooms are clean and presentable. We look forward to seeing you again soon.
5 out of 5
Recommended
for Couples
by Stephenfrom Drexel Hill, PA

Very Nice Hotel. Great Staff

Posted Jan 7, 2015 on Hotels.com
The stay was great and the staff was extremely friendly. The bed was AMAZING. I highly recommend.
Comment from Hotel Management
Jan 19, 2015 by Patrick, Hotel Management
Thank you for your recent survey and stay with us. We are extremely happy that you had a great time and please tell your friends. We look forward to seeing you again if your travels bring you to Columbus again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Annapolis, MD

Grabbed a Nap

Posted Dec 25, 2014
Quick stopover on trip to Chicago. Spent 3.5 hours for a quick nap before getting back on the road. Very nice staff. Very clean room. Nice accommodations!
Comment from Hotel Management
Dec 29, 2014 by Patrick, Hotel Management
Thank you for staying with us when you were traveling North. We appreciate the review.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2014 on Hotels.com