Ratings based on 921 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by unhappy from columbus oh

Staff great; facilities. Needed a lot of work!

Posted Apr 5, 2014
Arrived at room which is like an apartment with entrance from outside. Leaves & litter piled against door- in April! Obvious no one had attended to it in days. Room stank. Bathroom door scraped loudly. Moved to different room which was better. Had foldaway couch bed but had to move furniture to use & was awful. They probably did not expect people to use it. Bathroom had been repeatedly patched. Hot water ran out after 1 short shower. Sheets were eondedful-towels were slightly softer than sand paper. Breakfast. Eggs were awful. Sausage was burnt. Waffled were excellent. Several stray cats haunted the dumpster. Overall we expected more from a wyndam stay.
4 out of 5
for Everyone
by Amber from California

Cute but in a bad neighborhood?

Posted Mar 3, 2014
Pros: The room layout is nice. Large bathrooms
Cons: More cutlery and kitchen supplies such as a frying pan.
Location: Apparently the hotel is in a bad neighborhood, but I've stayed there twice for two different Arnold Sports Festivals and have never had an issue
Staff was friendly and respectful. Gated and need a key to pull car into lot. Was a bit forgetful in informing the patrons that new mattresses were to be put in the room. Found a tag from some clothing in the linens (which means they weren't changed)
5 out of 5
for Everyone
by Renee from Pittsburgh Pa

Hawthorne hide away

Posted Feb 24, 2014
Gated entrance, nice staff, clean spacious rooms w/full kiychen, fireplace (yes in room) & hot breakfast provided in morning.
2 out of 5
by n/a from columbus, oh

Will Charge You Falsely

Posted Feb 19, 2014
Pros: Nice big room-penthouse, full kitchen, 2 baths
Cons: staff, decision making process, cleanliness of room
Location: Not a lot during winter
Ok hotel, not the cleanest spots of juice or something on some of towels and fireplace didn't work, no phone in room, one of three tvs in penthouse didnt work, manager doesnt respond to charges or explains and avoids you, only one person who can assist with problems. Over packed with no where to park the weekend we stayed.
5 out of 5
for Everyone
by A verified traveler

Comfortable Surroundings

Posted Feb 17, 2014
Pros: Reasonable rate for the room and what it had to offer.
Cons: Bathtub was showing age.
Location: Within 15 miles of downtown Columbus eateries. Easy access off I 70. Motorcycle Museum and motorcycle sales and parts nearby.
Close to activities of personal interest. Friendly and helpful staff. Clean and comfortable room with easy access from parking area.
1 out of 5
by A verified traveler

Not at all near the airport.

Posted Feb 9, 2014
In truth, I ended up not using this hotel. I was in Columbus to visit family and when I told them where I was staying; they were horrified. First, it is not at all near the airport; second, it is in a very "rough" part of Columbus. When we went in to look at it, it was dirty and the staff was surly to say the least. Even though my reservation could not be cancelled or refunded, I chose to walk away and stay somewhere else. BEWARE.
2 out of 5
by A verified traveler

Needs to be cleaned thoroughly

Posted Feb 4, 2014
Cons: The whole hotel needs to be cleaned completely.
The hotel has been used and not well maintained. The couch had crumbs on it, there were no paper towels or dish towels in the kitchen and the bath tub had no support under it so it didn't drain. The bed was so hard, it was physically painful to lay on my side. I would not recommend this hotel.
4 out of 5
by Mic from California

Great price good location

Posted Jan 30, 2014 on Hotels.com
easy access to airport, straight up 317. Nice tv in room with lots of channels , good water pressure in shower. had a good nights sleep in comfortable bed
4 out of 5
by Steve from Cleveland

it was a business trip

Posted Jan 28, 2014 on Hotels.com
the service was great -- had issues with the heating in the room --- they quickly moved me to another room --- There service I felt was great --- Jerry who works their evening shift was great!!! I plan too stay there again in the near future --- thanks
3 out of 5
for Everyone
by Aidan from Kent, Ohio

Get exactly what you pay for.

Posted Jan 28, 2014
For sixty bucks I got a studio room with free WiFi and breakfast for a night while attending the near-by Ohayocon. Not luxury (and not too warm) but cheap and close to the greater Ohio convention center.