Ratings based on 179 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from fairview park oh
Great hotel for girls weekend getawayPosted Aug 10, 2014
My friends and I drove from Cleveland to Columbus to get away for a night. We stayed here to be close to shopping and eating. Beautiful hotel and Easton is amazing!
by A verified traveler from Charleston, WV
Overpriced hotelPosted Jul 26, 2014
The hotel was not what was expected for the price. The room had a bad odor and was not very comfortable. I have not been pleased with Hilton's in the past but thought I would try again. Not staying at a Hilton again. The staff were very friendly and accommodating even though the room was mediocre.
Comment from Hotel Management
Aug 1, 2014
Dear Valued Guest, I am so sorry to hear that your experience at our hotel did not meet your standards. We strive to make sure all of our guests have an enjoyable, comfortable stay and I do apologize that we did not fulfill that promise. I am excited to share that all of our guest rooms will be renovated starting this Winter. Everything will be updated from the furniture to the carpet. We wish you all the best and hope that we can welcome you back soon to see our new rooms. Warm regards, Christina Costilow Administrative Assistant
Comment from Hotel Management
Jul 31, 2014
Dear Valued Guest, I am so sorry to hear that your experience at our hotel did not meet your standards. We strive to make sure all of our guests have an enjoyable, comfortable stay and I do apologize that we did not fulfill that promise. I am excited to share that all of our guest rooms will be renovated starting this Winter. Everything will be updated from the furniture to the carpet. We wish you all the best and hope that we can welcome you back soon to see our new rooms. Warm Regards, Christina Costilow Administrative Assistant
for Everyoneby A verified traveler from IN
Ok hotel if you want to shop or have a conferencePosted Jul 21, 2014
The hotel is way too expensive for what it is. I've stayed in much nicer hotels that cost less. The room is a tad better than basic and ours overlooked the highway. The pool was packed so good luck if you want to deal w that. The workout area had no one in it and looked clean. A valet offered us directions and a free ride in the area to dinner. I thought the property flowers/landscaping were the best thing about the entire place. Overall, the price of the hotel is because of the location if you're looking to walk to upscale shopping in Easton. We did enjoy the Northstar cafe for breakfast, which is just across the street (not affiliated w the hotel where no breakfast of any kind is provided). I would recommend this hotel to people who want to walk to shopping, otherwise I wouldn't recommend it.
Comment from Hotel Management
Jul 29, 2014
Good morning Valued Guest, Thank you for taking the time to review your recent stay at our hotel. I am sorry to hear that your visit did not meet your expectations. Regarding our rooms, we agree they are due for an update. I am excited to share that we will be doing a full renovation of all our guest rooms starting this Winter where everything will be updated. While our hotel does not offer a complimentary breakfast option, we do serve breakfast in The Dining Room as well as Room Service both of which open at 6AM. I was glad to hear that our valet was able to assist you during your stay and that you were able to enjoy the Easton Town Center. We wish you the best and hope to welcome you back again soon once our renovation is complete. Warm Regards, Christina Costilow Administrative Assitant
for Everyoneby A verified traveler from Windsor, ON
Great locationPosted Jul 13, 2014
Pros: superb location
Cons: a/c in room
Location: Easton Town Center is an exceptional eating/shopping/entertainment destination.
This hotel is situated right at the Easton Town Center and it's a fantastic area, I would bring my wife and/or family there any time. Hotel was clean and staff was efficient and friendly. Only complaint is that the a/c in my room did not blow very strong and the room did not real cool down at all at night. Other than that the king room as spacious and modern.
for Everyoneby A verified traveler
Posted Jul 7, 2014
Nice romantic weekend getaway. Walking distance to all of Easton was nice
for Couplesby A verified traveler from Amherst, Ohio
We are very happy with the location of the hotel.Posted Jul 7, 2014
Pros: The location , the facilities and the decor are all good.
Cons: The cleaning staff need to have better supervision, as some areas should be monitored on a regular basis.
Location: This hotel is the perfect location for shopping at Easton Town Center.
The locations is perfect and the hotel facilities are very good. However, it appears they are not paying attention to the cleanliness of the general areas and parts of the rooms. This was our second stay at this hotel and we found it to be excellent the first time, but more attention needs to be paid to the overall cleanliness of the rooms and the entrance. Restaurant is very good; especially the sushi buffet on the all you can eat seafood dinner.
for Everyoneby jana from kentucky
Wonderful stay. Close to shops and restaurants .Posted Jun 17, 2014
We came for a wedding. Staff were friendly and helpful. The venue was beautiful. Everything was very nice. The rooms were well appointed and clean. For the price, I thought carpets could have been in better condition, but other than that, it was great. It was quiet in the hallways. We were able to sleep without being disturbed. Would recommend this hotel as a venue or just a great place to stay.
Recommendedby A verified traveler
Posted Jun 10, 2014 on Hotels.com
The bed wasn't soft at all. Could feel Springs in the bed
for Couplesby Steve from Ohio
Very nice place to stay in ColumbusPosted Jun 9, 2014
Cons: The mattresses were a tiny bit soft and the comforters a bit too warm.
Location: Easton Town Square is immediately adjacent to the hotel, and there is more shopping and eating there than one can shake a stick at!
My wife and I came here for a weekend getaway for our anniversary. The staff was outstandingly polite and helpful, the room spotless, and the hot tub splendid.
for Couplesby A verified traveler
Posted Jun 2, 2014 on Hotels.com