Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
Wonderful hotel, I just wish that they had a mini fridge in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Refurbished

Posted Apr 9, 2015
Refurbished part was really nice. Glad it's where My room was.
3 out of 5
by A verified travelerfrom Orange County, CA

Convenient but sleepless

Posted Apr 7, 2015
Great location at Easton. Plenty of free parking. Easy access to freeways. Clean rooms and bathrooms and friendly staff who greet you as you leave the hotel for the day. But the bed was terribly uncomfortable. Did not get a single night of restful sleep in the 4 nights we were there. Also, the gap under the door was almost 2 inches high, so all the noise from the hallway came through very loudly and clearly. Another reason for not getting sleep. The TV regularly lost reception in the middle of a program or movie. *sigh* I guess I just expected a better stay from a Hilton hotel. When we checked out, no hotel staff asked how our stay was. Maybe they knew what our response would be and didn't want to deal with it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Great Always stay here when in Columbus. Love the facility and location. Won't stay anywhere else
Comment from Hotel Management
Apr 9, 2015 by Carrie, Hotel Management
Thank you so much for your feedback and your loyalty. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern Ohio

Nice hotel close to shopping and plenty of dining

Posted Mar 16, 2015
Pros: Convenience, easy to find, check in was a breeze
Cons: Nothing other than updating
Location: Easton Mall, restaurants galore
Nice hotel, rooms were a little dated but looks like they'll be remodeling soon. Didn't do anything but sleep so can't rate restaurant
Comment from Hotel Management
Mar 18, 2015 by Carrie R., Hotel Management
Thank you so much for your feedback. We are in the process of renovating the entire hotel and have started with guest rooms. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Feb 28, 2015
The staff were very friendly and greated you at the door. The hotel itself was exceptionally clean and comfortable.
3 out of 5
Recommended
for Couples
by Nickfrom Canton

Disappointed

Posted Feb 16, 2015 on Hotels.com
Rooms were no better than rooms at other hotels in the area that are half the price of the Hilton. Next time, I will just go ahead with the less expensive option.
Comment from Hotel Management
Apr 25, 2015 by Carrie, Hotel Management
We are sorry to hear that your expectations were not exceeded. I am pleased to let you know that we are currently in the process of renovation. We hope that in the future you stay with us again and give us the opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Great hotel with any and all options

Posted Feb 15, 2015
One of the best hotels in Columbus. Restaurant is outstanding. Lobby is very open and a great place to meet and greet.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MI

Nice Hotel in a great location

Posted Feb 7, 2015
Pros: Bathroom very spacious and great shower.
Cons: Buffet. Room refrigerator.
Location: Shopping and dining in high end places.
Fancy structure but very expensive. Great location. No refrigerator in the room. Advertised in the lobby breakfast at 0600-did not open until 0630. Breakfast buffet only average-not what I expected at such a high priced hotel. No delivered daily newspaper.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
Wish the beds were bigger! Had 4 people share 2 bed room. Little tight for 2 adults
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you so much for your feedback. Because of feedback like yours, we will be getting queen beds! We look forward to welcoming you back in 2015 to stay in our renovated rooms and enjoy our queen beds.