Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Great Always stay here when in Columbus. Love the facility and location. Won't stay anywhere else
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern Ohio

Nice hotel close to shopping and plenty of dining

Posted Mar 16, 2015
Pros: Convenience, easy to find, check in was a breeze
Cons: Nothing other than updating
Location: Easton Mall, restaurants galore
Nice hotel, rooms were a little dated but looks like they'll be remodeling soon. Didn't do anything but sleep so can't rate restaurant
Comment from Hotel Management
Mar 18, 2015 by Carrie R., Hotel Management
Thank you so much for your feedback. We are in the process of renovating the entire hotel and have started with guest rooms. We hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Feb 28, 2015
The staff were very friendly and greated you at the door. The hotel itself was exceptionally clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Great hotel with any and all options

Posted Feb 15, 2015
One of the best hotels in Columbus. Restaurant is outstanding. Lobby is very open and a great place to meet and greet.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MI

Nice Hotel in a great location

Posted Feb 7, 2015
Pros: Bathroom very spacious and great shower.
Cons: Buffet. Room refrigerator.
Location: Shopping and dining in high end places.
Fancy structure but very expensive. Great location. No refrigerator in the room. Advertised in the lobby breakfast at 0600-did not open until 0630. Breakfast buffet only average-not what I expected at such a high priced hotel. No delivered daily newspaper.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2015
Wish the beds were bigger! Had 4 people share 2 bed room. Little tight for 2 adults
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Thank you so much for your feedback. Because of feedback like yours, we will be getting queen beds! We look forward to welcoming you back in 2015 to stay in our renovated rooms and enjoy our queen beds.
3 out of 5
by A verified traveler

Close to Easton shopping ctr

Posted Feb 2, 2015
Had parking problem ,staff member was rude. Hotel was having hot water issues. They did give me a free night for another stay. Bed was nice however room noise from hall and next room was irritating .Over all a good hotel. I expected more for the price. 250. Per night and 16.00 more for breakfast
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
I am sorry to hear that your expectations were not exceeded. I am glad we were able to make it right for you by providing a free night stay. We look forward to welcoming you back again and will go above and beyond for you and give you the best stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas,nv

Excellent

Posted Jan 13, 2015
Pros: Nice location
Cons: Food at the sport bar
Location: Great location, excellent restaurant s and bars around the property, excellent shopping district
Nice location, nice rooms comfy beds . Helpful staff very clean place . excellent place to stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2015
Cons: Free WiFi for all guests rather than just HH members.
Very nice hotel. Our room was clean and comfortable. Easy access to shopping and restaurants.
4 out of 5
Recommended
for Families
by staceyfrom cleveland,ohio

Nice but small

Posted Dec 31, 2014 on Hotels.com
Decent hotel ... the room had an odd odor like old perfume or something. the room was on the small side for 5 people. Overall its a nice hotel and great location to go to Easton mall.
Comment from Hotel Management
Mar 7, 2015 by Christina Costilow, Hotel Management
We are glad you enjoyed our hotel and location. During 2015, we will be working to renovate our entire property. We look forward to welcoming you back in the future for the opportunity to exceed your expectations.