Ratings based on 424 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Longmeadow MA
Nice hotel close to mallPosted Feb 23, 2015
Excellent location Clean Attentive staff Good parking Close to mall Lots of restaurant options
for Everyoneby A verified travelerfrom Washington, DC
Great hotel and experiencePosted Feb 13, 2015
Loved the shuttle, which you could schedule within five miles of hotel. Everyone nice and accommodating. Would definitely stay here again!
for Everyoneby A verified travelerfrom Ohio
Posted Feb 1, 2015
Pros: Clean, friendly, quiet
Location: right off the freeway and next to the mall, plenty of options
Nice getaway for my wife's birthday. Close to everything. Quiet and friendly.
for Everyoneby A verified travelerfrom north canton ohio
Beautiful Hotel! Across the street from PolarisPosted Jan 26, 2015
Pros: The room...the bed...the shower...lovely
Cons: The furniture in the lobby and the feel of the restaurant could be improved. The restaurant has a cafeteria feel. Great food though.
Location: Excellent...across from Polaris and near all top restaurants
Very easy check in/out process. The room was beautiful. I love all of the granite surfaces. The room was spacious and had all the needed amenities. The bed and linens are wonderful! I love the down comforter and incredible sheets! I will stay again when visiting Columbus.
for Everyoneby A verified travelerfrom Cincinnati, OH
Very nice hotel!Posted Jan 20, 2015
Excellent hotel. Nice staff, spacious room, great rate, free parking. The only thing I didn't get that I had hoped for was some sort of tub. I don't always want to take a shower...
for Everyoneby A verified travelerfrom Raleigh, NC
Nice stately hotel in NE ColumbusPosted Jan 5, 2015
Would recommend. AMAZING room service, quick, delicious. Room ever so slightly worn - draperies, edges of lamps/things, but otherwise great. Lobby beautiful, bellhop helpful, kind.
for Everyoneby A verified traveler
staffPosted Dec 30, 2014
Pros: easy access to highway and the Polaris mall
Cons: Did not find a single thing.
Location: Lots to do - shopping, eating, zoo. Powell looks like a great place to visit but did not take the time to do that on this trip.
very helpful - provided the information we needed to find the restaurant we needed and the zoo - map was a big help - staff friendly and infectious smiles (especially the gentlemen passing out the brochures at the main entrance) (sorry I neglected to get his name)
for Everyoneby A verified travelerfrom from cleveland
Great placePosted Dec 30, 2014
We love this hotel. Lovely and clean, comfortable, and always so elegant, modern and pleasing in every way. Close to all the shopping in Polaris. There is nothing bad to say about it. Staff helpful and friendly.
for Familiesby A verified travelerfrom Medina, OH
Nice hotel, conveniently located.Posted Dec 23, 2014
Pros: We loved the fireplace in the lobby and the swimming pool. The staff was very friendly, especially to our 5 year old vivacious grandson.
Cons: We could not get the room to stay cool enough for a good night's sleep. Also, the carpet could have been cleaner. My room service salmon was burned.
This hotel is conveniently located for shopping, a visit to COSI, the zoo, downtown, and German Village.
for Everyoneby A verified traveler
Hotel close to shopping mallsPosted Dec 18, 2014
Overall the hotel service was excellent and i would love to stay there again if i come to Columbus in the future