Ratings based on 298 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
convenient and comfortable, but no hair dryerPosted Nov 23, 2013
Location: large shopping center and highway
for Everyoneby Mona
Good for businessmenPosted Oct 21, 2013
Location: Good location for an abundant choice of dining options nearby. A large mall is directly next door. Also located on I-77, so it's easy access.
This hotel was very clean and functional. We observed that the large, pull-out, work surface would be great for a business traveler to spread out and do work. I was sorry there was no bathtub because I was looking forward to a long soak before dressing and heading out for a busy evening, but most people wouldn't care, I'm sure. With most hotels offering at least a continental breakfast, I would suggest this Hilton consider that in the future to continue to compete. I know people who consider the included breakfast a must when making reservations.
for Everyoneby Drew from Columbus, OH
Great hotel, awesome staff!Posted Oct 14, 2013
Stayed there for a wedding which took place in the hotel. Top notch everything!
for Everyoneby John from Outer Banks, North Carolina
Great experiencePosted Sep 17, 2013
Pros: see above.
Cons: went to the zoo with the children.
It surprised me because of the Hilton name. It wouldn't stop me from coming back. But really, no free coffee in the lobby? I had to charge it to my room because I went downstairs with no wallet. Also, no continental breakfast either. That didn't surprise me because it happened after the coffee.
for Familiesby Matt from Ohio
Posted Aug 30, 2013 on Hotels.com
for Everyoneby A verified traveler
cleaninessPosted Aug 15, 2013
The overall condition of the room was ok but the sheets and the towels were not very clean
for Business Travelersby Jim
Posted Aug 13, 2013 on Hotels.com
for Overnight Stay Before Destinationby A verified traveler
Posted Aug 6, 2013 on Hotels.com
for Everyoneby Anna from Concord, OH
Excellent service, on all levels.Posted Aug 6, 2013
Pros: Just about everything.
Cons: Several early morning knocks on the door by housekeeping and maintenance weren't necessary.
Location: Easy access to highway and every restaurant and store imaginable nearby. The shuttle service is the way to go. No need to deal with the traffic.
Even though we were there for only a one night stay, we couldn't have been more pleased. The staff at the front desk was superb and the shuttle service and our driver, Mike, were beyond compare. Everyone made us feel very welcome.
for Personal Eventby A verified traveler
Posted Jul 26, 2013 on Hotels.com