Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Akron Ohio

Posted Apr 23, 2015
Hotel was clean and nice, front desk staff were GREAT!
4 out of 5
Recommended
for Everyone
by A verified traveler

Spring break

Posted Apr 6, 2015
Very enjoyable, but hot tub too hot, food and service very good, very friendly
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Pleasant staff. Clean room. Very comfortable bed. Safe surroundings.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom hilton head, SC

Fine hotel. Good location.

Posted Mar 13, 2015
Pros: This hotel is in a convenient location. The rooms were clean and satisfactory.
Cons: All of the staff was wonderful with the exception of the problem with check in and the woman who served breakfast. No warmth at all.
Our stay at the Hilton Garden Inn was fine with the exception of check-in. There was no one there to greet us upon arrival and a woman from the kitchen had to tell the gentleman in the back that we were there. An hour or so later, I came downstairs only to find another customer trying to find someone to check him in as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Wonderful stay! Clean rooms. Would definitely recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 14, 2015
Room very clean, bed comfortable. Had bar fridge and Keurig. There for 2 nights so that was handy. Also quiet heat/cool self controlled.
5 out of 5
Recommended
for Everyone
by A verified traveler

very friendly staff

Posted Feb 7, 2015
Enjoyed staying here. Great staff! Very friendly and helpful!
5 out of 5
Recommended
for Couples
by Ashleyfrom Cleveland, OH

Nice hotel in a nice neighborhood

Posted Jan 26, 2015 on Hotels.com
Very nice hotel! I got the room at an excellent rate or I wouldn't have booked it because breakfast is not included and while the breakfast is very good it is just too expensive. Hot items $7.95 per person plus you tip the person serving you. It was difficult maintaining the shower temp and I had trouble adjusting the shower nozzle strength. I didn't have this in another Hilton Garden Inn I stayed in so this was probably just the room I had.
2 out of 5
by A verified travelerfrom lancaster pa

Nice room awful staff!

Posted Jan 19, 2015
The housekeeper was eager to accept a tip but did not take care of ANY of my requests. At checkout I waited 8 minutes for someone to come to the front desk! They never called me a can for the airport like promised and it made me ltd for my flight! The breakfast and dinner service was a joke but at least the price was ok.
4 out of 5
Recommended
for Families
by A verified traveler

Met Expectations

Posted Jan 13, 2015 on Hotels.com
Just a quick one night stay. Microwave didn't work, call to front desk and it was fixed within 20 min. Tub had a nasty stain in it, otherwise, room felt clean.