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Reviews of Homewood Suites by Hilton Columbus

3 out of 5
Homewood Suites by Hilton Columbus
6614 Whittlesey Blvd, Columbus, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 540 reviews" "
Rating 8 - Good. 114 out of 540 reviews" "
Rating 6 - Okay. 63 out of 540 reviews" "
Rating 4 - Poor. 32 out of 540 reviews" "
Rating 2 - Terrible. 23 out of 540 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Doris

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Traveled with partner
Liked: Staff & service
Workout space was a disappointment; small and dirty.
Stayed 3 nights in Mar 2024

6/10 Okay

Marci

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated and overpriced for the condition our suite was in. It was in need of repair; bathroom faucet did not work and kitchen faucet leaked. With that said, the staff was very friendly and the continental breakfast was great.
Stayed 4 nights in Mar 2024

4/10 Poor

Gary, Rocky Face

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom had no exhaust and you could see the mold growing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maarit

Stayed 1 night in Feb 2024

8/10 Good

Leatha

Traveled with family
Liked: Cleanliness, amenities
It’s clean and comfortable place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

terry

Stayed 2 nights in Jan 2024

8/10 Good

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Laura

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
Expedia website stated this place had a hottub. This was the inky reason I chose this hotel ober ithers that was a lot less expensive. I got there abd there was no hottub
Stayed 1 night in Dec 2023

10/10 Excellent

Riesha

Stayed 1 night in Dec 2023

8/10 Good

Lucinda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient Location. Friendly and very responsive staff.
Stayed 2 nights in Dec 2023

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many places to eat and shop close by.
Stayed 1 night in Oct 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Oct 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and the Chef and Cook were great folks. Enjoyed the social hour on Wednesday's as well. Thank you.
Stayed 4 nights in Sep 2023

2/10 Terrible

Woo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Danyell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Military graduation stay
I booked a suite for my family and I to stay for my son's military graduation. Room was clean. We had more than enough space to accommodate my family of 5. I would definitely book here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly! The suites were very nice and clean.
Stayed 1 night in Aug 2023

6/10 Okay

Alphonso, Warner Robins

Traveled with family
Arrived at 4 pm, early afternoon but my room was overbooked. Took 30 mins and front desk to sort out with different accomodations but ended up the same. After 10 mins in the room, another guest entered with a key. Later my key did not work and I had to go into computer closet with the attendant for new key reprogramming. Multiple people waiting in long line in lobby...frustrated. Not enough towels for room occupancy. Ice machine did not work. Expected more for the price and brand. Overall, it worked for an overnight stay.
Stayed 1 night in Jul 2023

6/10 Okay

Claire

Disliked: Cleanliness
The room was never cleaned during our stay.
Stayed 6 nights in Jun 2023

10/10 Excellent

Shantell

Stayed 1 night in Jun 2023

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Breakfast was great and the dining staff are so friendly.
Stayed 3 nights in Jun 2023

4/10 Poor

PETER

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disappointed in Homewood suites (Hilton) Columbus
Arrived early (1:00) and no rooms were ready, Check in was 3:00. Was not too upset waiting till 3:00, however, a room was not ready for us until 4:00. I was told I would get a discount and/or Hilton points for the hour wait to get the room; and got neither. The two TVs in the room did not worked. Had to make two trips to get sheets for Sofa bed (gave us crib sheets). The only thing good was the Breakfast and it was excellent.
Stayed 2 nights in Jun 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
In door pool was amazing
Stayed 1 night in May 2023

8/10 Good

Kelda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice staff, easy check in. Clean, older place. Took a minute to figure out air conditioning but got comfy.
Stayed 1 night in May 2023

4/10 Poor

Katherine

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is old, unkept, and very dirty. The sheets and blankets were stained. When I asked for a bed change they replaced it with another set of stained linens. The pillow cases has someone’s hair on it. The shower floor and shower calking was black. The room floors were sticky. The carpet was bubbling up due to humidity. The TV remote didn’t work. The TV box had fallen off the wall and sat on the dresser upside down with the nails sticking up. Light fixtures were missing shades. Furniture was torn and heavily used. Property couldn’t give me a room change because they over-booked. Under staffed. About the only good thing about this place was the extremely friendly staff.
Stayed 2 nights in May 2023

2/10 Terrible

JOHN

Disliked: Cleanliness
My room was not cleaned and they didn’t have anything else available
Stayed 1 night in Mar 2023

10/10 Excellent

MELINDA, Fredericksburg

Stayed 1 night in Mar 2023

4/10 Poor

Nawreen

Traveled with partner
Disliked: Property conditions & facilities
Huge section of the carpet was wet and very likely growing mold. Faucets were faulty, splashing unexpectedly. Room was spacious and otherwise clean. The quality of the carpeting and tiling was very cheap and falling apart. We stayed because we were just passing through town and needed a place to sleep for the night but will not be staying there again.
Stayed 1 night in Mar 2023

10/10 Excellent

Susie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was outstanding!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Alan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly!
Stayed 1 night in Mar 2023

8/10 Good

James

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family Friendly Hotel
the hotel is in a great location. i am from small town across river from here. we moved a few years ago and visit often. this hotel is friendly and clean but has a few issues. the staff at breakfast area was rude to my wife for asking for ice. she normally would not but we were on first floor and only working ice machine was on fourth floor so when she spoke with desk, they sent her to this area. we were right next to side exit door, that slammed if you did not ease it back. it was noisy from 5am to midnight all four days. we kept ac fan running to block this noise. overall, i would give a 8/10 rating. nothing left at breakfast an hour before it closed, door issue, rude staff. just so you can compare, we traveled so much over the last 14 months that unfortunately we have stayed in a hotel around 190 nights during this time. even with the issues mentioned, we will stay here again. i would consider these minor issues compared to hotels we have stayed in.
Stayed 4 nights in Mar 2023

10/10 Excellent

Charlie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super easy to check in and the rooms had plenty of space for eveyone
Stayed 1 night in Feb 2023

6/10 Okay

Kalen

Business traveler
Disliked: Staff & service
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amex issue
I had an issue with the charge for the room and the use of my American Express card.
Stayed 1 night in Dec 2022

10/10 Excellent

Marquitta, Columbus

2/10 Terrible

Garret

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent over $250 per night, and the property was very dirty and outdated. It should have cost more like $80 per night. Front attendant also has pit-bull at the front desk.
Stayed 2 nights in Nov 2022

4/10 Poor

Shari

Traveled with family
Disliked: Property conditions & facilities
We had arrived early, asked for early check in. Was told our room will be next. Took 2.5 hours. Ended up in room after normal check in. Did not have anyone replenish things in our room. Beds were made with mattress covers as blankets. Pillows were hard and lumpy shoved in a pillow case and wrapped up. Had to ask 3 times to get soap to work on public restroom. Hot Breakfast was fine, bagels and English muffins were stale. Outside area was nice and had potential if cleaned up.
Stayed 3 nights in Oct 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
F
Stayed 3 nights in Oct 2022

10/10 Excellent

Randall

Stayed 1 night in Oct 2022

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Oct 2022

10/10 Excellent

Norris

Stayed 3 nights in Sep 2022

6/10 Okay

Deidra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was great, but at check-out, I was charged an additional $26 for “taxes” that I had already paid through Orbitz. After calling Orbitz and showing the front desk my receipt that I had already paid $27 in taxes when I booked, they both said there was nothing they could do. So for one single night’s stay, I was charged $53 in “taxes.” For this reason alone, I will not stay here again.
Stayed 1 night in Sep 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

4/10 Poor

Jonathan and Jeanette

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nothing to write home about
Older hotel…needs grounds need upkeep and cleaning. Hallways smelled. Hurts left trash outside their rooms and it didn’t get picked up timely. Had to request and sign for pool towels at Front desk. They only had one. Said they would bring me more to the pool; but they never did. Breakfast was ok. Rooms were good size. Nice to have a full size refrigerator.
Stayed 2 nights in Jul 2022

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

geslia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 1 night in Jul 2022

10/10 Excellent

Angeletta

Stayed 1 night in Feb 2022

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022