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Reviews of La Quinta Inn & Suites by Wyndham Columbus TX

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 529 reviews" "
Rating 8 - Good. 164 out of 529 reviews" "
Rating 6 - Okay. 45 out of 529 reviews" "
Rating 4 - Poor. 23 out of 529 reviews" "
Rating 2 - Terrible. 14 out of 529 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was good enough for the weekend. The pillows in our room were TERRIBLE (flat and lumpy) and definitely need to be replaced. Also, the showerhead was a bit wonky and could stand to be replaced also. However, the staff was friendly and the rest of our stay was good. We will be back for our event next year (but bringing our own pillows next time)
Stayed 3 nights in Mar 2024

10/10 Excellent

Jerica

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay there again
Stayed 4 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, easy check in. Room was clean and comfortable.
Stayed 1 night in Feb 2024
Response from Mercedes on Feb 25, 2024
Thank you for the positive rating! Happy to hear our staff was friendly and helpful!

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel with nice staff. The bed was comfy, the shower was hot and strong, and the tv allowed us to watch Netflix. Good experience
Stayed 1 night in Feb 2024

10/10 Excellent

Mana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean nice employees
Stayed 1 night in Feb 2024
Response from Mercedes on Feb 25, 2024
Thank you for your positive rating!

4/10 Poor

Bert

Disliked: Cleanliness, property conditions & facilities
The bathroom in the room they gave us looked like it was under construction. Or liked it needed demolition.
Stayed 1 night in Feb 2024

8/10 Good

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Mercedes on Feb 25, 2024
Thank you for your positive rating!

10/10 Excellent

Bruce

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mercedes on Feb 25, 2024
Thank you for your positive rating!

2/10 Terrible

Sureina

I will not be needing anymore of your services
Stayed 1 night in Jan 2024
Response from FD on Jan 12, 2024
So sorry your stay was not pleasant, We hope your next stay will be a better experience.

8/10 Good

Wesley

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating. The bathe tub needed cleaning, dirty residue was left in tub. The other areas in the room was clean.
Stayed 1 night in Jan 2024
Response from Mercedes on Jan 12, 2024
Happy to hear your stay was pleasant!

10/10 Excellent

Nina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People was exstreamly friendly🤗
Stayed 1 night in Jan 2024
Response from Mercedes on Jan 12, 2024
Happy to hear your stay was pleasant!

10/10 Excellent

Lulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mercedes on Jan 12, 2024
Happy to hear your stay was pleasant!

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Crazy ol hotel! Boom!
Stayed 1 night in Dec 2023
Response from Mercedes on Jan 12, 2024
Happy to hear your stay was pleasant!

4/10 Poor

Ricardo

Disliked: Cleanliness
I was pulling a trainer with my equipment. And this place has not parking area's for. They ask me to park by the gas station. That parking area was too dark. I went and get a room at Holiday in
Stayed 1 night in Dec 2023
Response from FD on Dec 11, 2023
I apologize we were unable to accommodate parking for your trailer

10/10 Excellent

Dawn

Stayed 1 night in Dec 2023
Response from Mercedes on Jan 12, 2024
Happy you enjoyed your stay!

10/10 Excellent

John

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property because of the indoor pool. The water was very cold and the hot tub was broken
Stayed 1 night in Nov 2023
Response from Mercedes on Jan 12, 2024
Sorry for any inconvenience, Glad you enjoyed the rest of your stay

10/10 Excellent

Eric

Stayed 1 night in Nov 2023

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eddie, Houston

Stayed 1 night in Nov 2023
Response from FD on Jan 12, 2024
Happy you enjoyed your stay

8/10 Good

Jeff, Sugar Land

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs a little remodeling but was minimally acceptable.
Stayed 1 night in Nov 2023
Response from Mercedes on Jan 12, 2024
Glad you enjoyed your stay!

2/10 Terrible

Ryan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nothing, the rooms are not what they say they are. They think 2 queen beds can sleep 5 adults and customer service is usless
Stayed 1 night in Nov 2023
Response from Sandra on Nov 9, 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that your front desk services were less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mercedes on Nov 4, 2023
Thank you for your positive rating!

4/10 Poor

Cyndy

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking issue/ room
There was no parking available when we checked in. The person working at the front desk told us that we would have to ask the hotel next door if we could use their parking lot. The tub was rusted. The lamp shades were broken. The bathroom wall by the shower was rotting.
Stayed 2 nights in Oct 2023
Response from Sandra on Nov 9, 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Columbus TX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

4/10 Poor

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathtub was dirty and the room walls had pealing paint.
Stayed 1 night in Oct 2023
Response from Sandra on Oct 23, 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Columbus TX. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Good

jesse c

Stayed 1 night in Oct 2023
Response from Mercedes on Nov 4, 2023
Thank you for your positive feed back

10/10 Excellent

Jason

Liked: Staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2023
Response from Sandra on Oct 23, 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Columbus TX. It is always a pleasure to receive positive feedback.

10/10 Excellent

CHAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mercedes on Sep 28, 2023
Thank you for a positive rating! Glad you enjoyed your stay.

10/10 Excellent

Wendy

I was working in Columbus and it was just perfect for me and my pet. It was very clean and the staff was friendly and helpful. The location was great for my needs
Stayed 2 nights in Sep 2023
Response from Mercedes on Sep 17, 2023
Thank you for your positive feed back it was a pleasure to have you stay with us!

10/10 Excellent

Robin

Stayed 1 night in Sep 2023
Response from Mercedes on Sep 15, 2023
Thank you for your positive feedback!

2/10 Terrible

shelby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Mercedes on Sep 12, 2023
So sorry to hear your stay was not pleasant. We will work hard to correct any issues.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was very clean and looked like it had just had a renovation. The rooms are cute. I loved the eggplant purple wall and the cute bedspread. The handicap rooms were nice with plenty of room for a wheelchair including in the bathroom. The pillows were a but flimsy, so if you like a big, full king pillow, be sure to bring your own. The beds are soft which I like. Too many beds are like tables these day. The breakfast buffet had waffles, scrambled eggs, pork sausage links, cereal, four juices, lots of coffee, tiny cinnamon rolls and fruit. The eggs were a drier than I like them, but my sister loved them. The staff was super nice. I mentioned I was there for a funeral and they were so consoling. I couldn't sleep and the night receptionist was delightful and laughed at all my jokes. (That's a necessity for a good stay, right?) The outdoors was meh, but you can't do much with a parking lot and we are so hot and no rain right now anything would be dead anyway. They do have a covered entry area you can drive up to and unload which is very nice when it is 106° outside. Was it the Savoy? Obviously not, but it was clean, could crank down to 65° in the room and comfortable. The last thing I must mention is that Columbus is fairly close to the coast and the rooms are humid, the bed fabrics are moist. And I don't mean that in a gross way. If you've ever lived near the coast, you understand what I mean.
Stayed 1 night in Sep 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback! it was our pleasure to have you stay here at our location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very clean, furniture dated in my suite
Clean Hotel, friendly staff! We got the King Suite and was very disappointed with the furniture. The fold out couch is horrible in room 301. You cannot sit on it for even 5 minutes before it hurts. The chair is also far from comfortable. At the price we paid I would expect better, even in this rural location.
Stayed 1 night in Sep 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

6/10 Okay

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioning unit was not working properly.
Stayed 1 night in Sep 2023
Response from Mercedes on Sep 10, 2023
So sorry you experienced this issue with your room. We will be sure to correct that problem

10/10 Excellent

Ninoska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay every time
Stayed 1 night in Sep 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

10/10 Excellent

Sharon

Very nice. Very clean.
Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

6/10 Okay

Kindra

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Replace your tubs !
The tub had a big rust stand in it we thought that we could clean it out but it was actually stained and where the water go out was completely rusted . My daughter is pregnant and I feel that was very hazardous. Also my daughter in law saw roaches . I was not pleased at all and will not return .
Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
So sorry you experienced this issue, we will be sure to make corrections

10/10 Excellent

Ninoska

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Also received an additional military discount that decreased the special rate. Awesome!
Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

8/10 Good

James, Houston

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

10/10 Excellent

MRy Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

10/10 Excellent

Michael

Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

10/10 Excellent

SHANE, CROSBY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

4/10 Poor

Cody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sandra on Aug 9, 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

6/10 Okay

Ismael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Personal attitude very bad
Stayed 1 night in Aug 2023
Response from Sandra on Aug 9, 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

10/10 Excellent

Nayeli

Stayed 1 night in Jul 2023
Response from Mercedes on Sep 10, 2023
Thank you for your positive feedback!

10/10 Excellent

Ouida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy friendly check in
Stayed 1 night in Jul 2023
Response from Mercedes on Aug 1, 2023
Thank you for your positive feed back!

10/10 Excellent

Ramona

Stayed 1 night in Jul 2023
Response from Mercedes on Aug 1, 2023
Thank you for your positive rating!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mercedes on Jul 6, 2023
Thank you for a positive rating!

6/10 Okay

Joel F.

Disliked: Staff & service
Stayed 3 nights in Jun 2023
Response from FD on Jul 4, 2023
Thank You for Sharing you stay.