Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Marion , Fl.

Nice hotel located close to Hollywood Casino

Posted Aug 2, 2015
Pros: Friendly and helpful staff.Room was spacious and clean.
Cons: Just the suggestion that the hotel devise an all-call alert to guests when a situation comes up that might affect health/safety of guests.
Location: Near main highways.Near food services.
Red Roof offered courteous staff, clean room and good location .Cab service available to needed services.Only problem was a construction company working on street in front of hotel damaged a water pipe leaving us without water from early Sun. morning to Sunday eve. We heard this and that there was a warning to boil all drinking water for 24 hours later on local T.V. Suggest hotel staff in future alert guests of water problem, so guests avoid drinking possibly contaminated water.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weekend get away

Posted Jul 20, 2015
Pros: The set up and color décor.
Cons: A more friendly staff willing to accommodate their guest.
Location: A variety of places to eat.
My daughter checked in on Friday. Saturday morning laundry staff asked if the room needed to be cleaned but never returned to do so. She was told staff had gone home for the day and there was nothing they could do. Since when does staff not have access to towels, etc.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Very clean and had everything I needed

Posted Jul 16, 2015
Staff was great I really didn't expect it to be that great I was surprised
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay for the price

Posted Jun 23, 2015
Okay for the price, it was fairly clean and reasonably priced.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to Hollywood Casino

Posted Jun 23, 2015
Pros: Room was very clean and bed was comfortable. Real plus, wireless internet that worked. Cost was good for type of hotel.
Cons: Repair equipment in fitness room.
Location: Close to good restaurants, movie theater, shopping and the Hollywood Casino.
Overall positive experience. Noise traveled through the room. Fitness room was the big disappointment-two out of the three machines they had available did not work. Nice flat screen tv to watch while working out, but no remote. Hotel staff did not know where or how to get a remote. Room was very clean and bed was comfortable. Real plus, wireless internet that worked. Cost was good for type of hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, MD

Unexpected stay & it was a great place for our pet

Posted Jun 20, 2015
Pros: I like the room and the hotel was comfortable for our Border Collie that felt welcome there.
Cons: Nothing it met our standard.
Location: We when to Columbus, OH to visit our son's college and the city has lots of attractions.
We stay at the Red Roof Inn and Suites and for the cost it was worth the stay. We usually stay at higher level properties that charge you for your pet and it was nice change not to pay an extra charge. We take our dog every place when we travel and we will not go to certain places if we can't find a pet friendly hotel. Also the hotel charge was not over priced like other hotels. If you have a pet you should stay there for a great bargain.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Posted Jun 1, 2015
Clean and comfortable. Breakfast was the most minimal offering I have ever seen. Disappointing.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Rock on the range stay

Posted May 22, 2015
The hotel was very clean , staff was nice as well. Will definitely be going back here.
3 out of 5
by A verified traveler

Posted May 17, 2015
The employees were polite and efficient . The hotel is older but was not bad looking inside. The hotel is not in the best of neighborhoods. We had an incident with spotting a bug in the bathroom.
1 out of 5
by A verified traveler

Ok at best

Posted May 1, 2015
the experience i was given at the hotel did not give me that comfort they want me to be there. Desk staff was ok they just seemed like they hate there job and that reflects down on the customer. And breakfast 630-9. And all you have is juice and doughnuts that is not breakfast. Change the sign to doughnuts in the morning. Huge let down with my stay and the odor in the room was foul.