Ratings based on 593 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location in downtown Columbus

Posted Sep 9, 2014
Pros: Location.
Cons: A Pool.
Quick access to historic sites and The OHIO STATE UNIVERSITY. GO BUCKS.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, AZ

Nice hotel with a park view

Posted Aug 6, 2014
Pros: Amazing community park next to hotel
Cons: Parking.
Location: Mitchells steakhouse was amazing. There was a small sports bar that featured local musicians and the river walk were all within walking distance.
Parking is at a premium but once inside, you'll enjoy your stay. There is a fantastic community park next to the hotel that was a great place to unwind. Close shops and restaurants were within easy walking distance so a car was not required in the evening. Staff was very helpful in finding sights that a car was needed.
3 out of 5
Recommended
for Everyone
by A verified traveler from Centerville, Ohio

Got a great rate for a dirty room

Posted Jul 28, 2014
Pros: Receptionist was very nice
Cons: update the rooms, clean and inspect them
Location: We went to the Ohio State fair
I wonder if Sheraton keeps the dirty rooms for Expedia members? Bathroom had hair on the floor, carpet had trash on it. Bathroom hook was barely hanging on wall. Clean somewhat comfortable bed and soft pillows though and the shower although stained on the bottom had good pressure and lots of hot water. Great rate for a ho hum room, just needed a bed and a shower for one night and that's what we got and paid for,, doubt I'll go back. Too many other hotels in the area. Room had a decent view, the airconditioner worked fine. Room was quiet but could hear people uptairs use the water either flushing or taking a shower
5 out of 5
Recommended
for Everyone
by A verified traveler from KY

Nice Hotel - good location

Posted Jul 27, 2014
Pros: Location, Nice room, Clean, High quality
Cons: It would be nice if they would offer in-room wifi without joining their preferred guest program. Also, valet parking was expensive.
Location: It is within walking distance of various Columbus attractions.
Nice place to stay and good location. We were able to walk to German Village and down to the river. The room was clean and well-decorated. Staff was friendly and helpful although we did not require much of them during our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton

Posted Jul 22, 2014
Cons: The hotel manager that I briefly spoke with was smarmy.
Nothing really all that exciting. Pretty basic accommodations. Every was nice, clean, and orderly, but nothing was exactly impressive.
2 out of 5
by P & D StPierre from Calgary, Alberta Canada

Very Disappointed

Posted Jun 25, 2014
It was not the best. Air conditioner in our room wasn't working. Took 3 electricians to come and look at it starting at 1:30 am Friday morning. FINALLY we were able to change rooms. On the website it never stated we had to pay for our continental breakfast as well as there being valet parking at $23.00 per day. As for recommending this hotel to our friends. . It won't be happening.
5 out of 5
Recommended
for Everyone
by Jan from Indianapolis, IN

Great downtown location and very luxurious

Posted Jun 22, 2014
Pros: See above
Cons: All was excellent.
Location: See above
The number one factor in a hotel, the beds, were very comfortable with the best pillows I've found anywhere. The bathroom was also giant-sized compared to most hotels, and the location was perfect for a walk to Lifestyles Communities Pavilion (1.2 miles away). There were also plenty of restaurants within walking distance, but the hotel also offered a very nice buffet price on breakfast and full room service. I would definitely stay here again should I ever find myself in Columbus Ohio.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 22, 2014
The Sheraton is in a great downtown location. We stayed for only 1 night for a concert near the hotel. Our room was on the 15th floor & overlooked a nice outdoor park area. The hotel is starting to show its age though. It looks like they've done some quick updates to wallpaper, decor & carpeting but there were cracks in the popcorn ceiling & the overall feel of the hotel was very dark.
5 out of 5
Recommended
for Everyone
by A verified traveler

Not too bad proximity to the the Convention Center

Posted Jun 19, 2014
Pros: Overall cleanliness of room and hotel
Cons: More convenient wi-fi access.
I've booked this hotel for my stay during Origins. I'm pleased with the stay from the staff at the front counter all the way up to the rooms itself. The bathroom felt very spacious - perhaps it was due to the fact that the last time I've stayed at a hotel room was last year in Boston. Sometimes I felt that I didn't need all the extra bells and whistles the room provided, including the complementary starbucks coffee. The rooms were large enough for multiple guests in the room, and free wi-fi in the lobby. Only beef was that despite getting a SPG member and I was going to get comp. wi-fi in the room, I would have to at least pay for the initial $10/night to get it. Instead I just used the free wi-fi in the lobby instead. Check-in and Check-out was fast and seamless.
4 out of 5
Recommended
for Business Travelers
by Frank from GA

Posted Jun 10, 2014 on Hotels.com
Internet connection is a joke.