Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Columbus, OH

Uncomfortable beds, comforters need deep cleansing

Posted Sep 29, 2014
Pros: It was modern looking, kitchenette feature was nice. Like the separated sleeping area and couch area. Fitness area very clean and free laundry.
Cons: Comforters need replaced or cleansed immediately. Mattresses need replaced.
Location: OSU games, Crew games
Beds were the most uncomfortable ever experienced in a hotel. Hard as a rock. Virtually no sleep because of it. Comforters dirty and smelled like body odor! Need replaced or deep cleansing terribly. Smell was so bad it made us nauseous! Ceiling of shower peeling. Pool area was too noisy, no adult supervision of any children there but our own. They jumped all over everyone in the pool, screamed for no reason. Entire area to walk to pool was saturated with water with no posted "wet floor" signs. I fell twice walking our toddler to the water, and had a kid jump in front of our toddler knocking him under water. We lasted 5 minutes at the pool and left with migraines. Free breakfast seemed unorganized. Long line to waffle maker. Congested breakfast area, everyone on top of each other. It was free food, and when we were able to actually eat it did taste good. Overall, I don't feel like it was worth the price paid, $175/night.
Comment from Hotel Management
Oct 21, 2014 by Ray, Hotel Management
Being a extended stay corporate hotel we have in place a no birthday pool party , noise agreement.We limit the use of the pool to registered guest only. Guest are required to sign this agreement upon check in. I'm sorry for any inconveniences this may have caused you but as you stated to us the staff put a stop to it when notified. We hope to see you again in the future. Sincerely, Ray
4 out of 5
Recommended
for Everyone
by A verified traveler

CLEAN AND ROOMY, NICE HELPFUL STAFF

Posted Sep 18, 2014
IT WAS A GOOD PLACE TO STAY. STAFF WAS FRIENDLY, ROOM WAS CLEAN AND COMFORTABLE.
Comment from Hotel Management
Oct 30, 2014 by Ray, Hotel Management
Thank You for your nice comments on your past stay with us. It always makes us happy to know our guest enjoyed there stay. We look forward to accommodating you again on your next trip to Columbus.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cincinnati, Ohio

Great hotel (price vs quality) for the area

Posted Sep 13, 2014
The hotel is great for the price. I had a king suite that was completely renovated and very modern, complete with kitchen sink, full-size refrigerator, dishwasher, dishes, and even a stylish backsplash. I didn't interact with the staff much, but they were friendly and accommodating. Breakast during the week included pre-cooked omelets, warm country-style ham, salad bar, Belgian waffles, danishes, and the usual cereal, yogurt, and fresh fruit. I also saw the Marriott rooms (way over priced for the same quality) and the Country Inn (very dated). I'm happy I chose Staybridge.
Comment from Hotel Management
Oct 30, 2014 by Ray, Hotel Management
Thank You so much for your nice comments on your past stay with us. We are always happy to get the positive feed back from our Guest. We look forward to Accommodating you the next time you are in the Columbus area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dover, OH

Excellent

Posted Sep 8, 2014
I will return it was so nice. Pool is nice. Quiet comfortable room, nice breakfast, fast check in!
Comment from Hotel Management
Oct 30, 2014 by Ray, Hotel Management
Thank You for your nice comments on your past stay with us. We always enjoy hearing that our guest enjoyed there stay with us. We look forward to accommodating you again on your next trip to Columbus.
5 out of 5
Recommended
for Shopping
by lorifrom BG

Posted Aug 23, 2014 on Hotels.com
loved the room, no complaints
5 out of 5
Recommended
for Personal Event
by Madeleine Rfrom Amherst, OH

amazing customer service! Beautiful/clean hotel

Posted Aug 22, 2014 on Hotels.com
First of all the man at the front desk greeting, and performing the check in was very friendly! It was a breath of fresh air, especially after a long drive. I am sorry I didn't catch the gentleman's name. The interior of each room is just beautiful.You also get a kitchen equipped with pots, pans, plates, silverware, glasses, anything you want. There is also a sectional couch and tv. This hotel is wonderful... and even better not a horrible price!
5 out of 5
Recommended
by Heatherfrom ohio

Posted Aug 15, 2014 on Hotels.com
I am very impressed with this hotel, while I don't travel often I would definitely stay hear again. The front desk person called after half and hour to see if everything was all right with the room. It was clean and comfy and great for an extended stay. Kids loved the pool.
5 out of 5
Recommended
for Business Travelers
by Monifrom Dayton

GREAT PLACE!

Posted Aug 4, 2014 on Hotels.com
I was taking the Ohio Bar and needed somewhere to study and prepare plus close to testing site. Staybridge Suites was HOME away from HOME! It was everything I needed. Staff, especially cleaning staff, were fantastic. I would recommend this place to everyone. If you want comforts and being able to cook your own meals, with ease and cleanliness; this is the place. Thanks for making my stay stress-free!
5 out of 5
Recommended
by A verified traveler

GREAT STAY!

Posted Jul 28, 2014 on Hotels.com
My first impression was a cocky front desk employee, but other than that it was a FABULOUS hotel! Planning on staying there again next year and hopefully mr. grumpypants is no longer an employee! ;)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Winchester, VA

Great hotel for Conference Stay

Posted Jul 28, 2014
Pros: Nicely decorated and newly remodeled.
Cons: Water pressure in the shower was very low.
Location: It was only about a 10 minute drive to the Columbus Convention Center and Nationwide Arena from here. Very convenient.
We were in town for a conference and we were pleasantly surprised by the updated appearance of the hotel. Even though we were close to the airport, we could hardly hear the planes.