Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
75% of guests recommend
2.3 Room cleanliness
2.6 Service & staff
2.2 Room comfort
1.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Americus, GA

Bleh

Posted Jun 28, 2014
Pros: Serious??
Cons: Where do I begin? New carpet, new linens, new paint, it could smell much better, Cover the entrance with a canopy, move the entrance off the road
Location: There is a shopping mall behind the motel. There are a several restaurants behind and down the street
It's a place to sleep. Camping in a tent would have been more comfortable.
Comment from Hotel Management
Aug 4, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus- GA, I’d personally like to thank you for the feedback on your stay with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Taking the time out of your day to fill out this survey means the world to us and is the key to our success here at the Super 8. We appreciate your survey. We appreciate customer like you that give us chance to improve by giving your feedback. Thank you so much again for taking time to fill the survey. It helped us greatly to know where we failed you. We had meeting with our staff and we addressed all the issue that you brought to my attention. . We do want to make a great stay for you, next time you are here with us. Again, thank you for your feedback. We look forward to seeing you again.
2 out of 5
by A verified traveler

Posted Jun 24, 2014
Pros: Pet friendly
It was the only hotel available we could bring our pet.
Comment from Hotel Management
Jul 21, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus – GA, I am writing to thank you for your valuable feedback. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Thank you for staying with us when you travel in this area. We really appreciate your loyalty with our Brand and especially our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times. But, It's only through their eyes that we can accurately assess the quality of the accommodations and service we provide. Again, let me thank you for your survey. We're committed to total guest satisfaction, and we will be very happy to see you again. We are glad you are staying with us. We absolutely love having you here!!!!!! Himanshu Desai General Manager Super 8, Columbus, GA
3 out of 5
Recommended
by The Simpsons from Cleveland Tn

Family Weekend at Ft. Benning

Posted Jun 1, 2014 on Hotels.com
I stayed at the super 8 for my husbands family weekend after basic. the hotel staff was very friendly and helpful. the area was a little sketchy and so was the hotel from the outside. the inside was okay, it wasn't disgusting and it was great for what I paid. overall we had a great stay!
Comment from Hotel Management
Jul 21, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus- GA, I am writing to thank you for your valuable feedback. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Thank you for staying with us when you travel in this area. We really appreciate your loyalty with our Brand and especially our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. That’s why it's truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thanks. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times. But, It's only through their eyes that we can accurately assess the quality of the accommodations and service we provide. Again, let me thank you for your survey. We're committed to total guest satisfaction, and we will be very happy to see you again. We are glad you are staying with us. We absolutely love having you here!!!!!! Himanshu Desai General Manager Super 8, Columbus.
1 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 1, 2014 on Hotels.com
Comment from Hotel Management
Jul 21, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus – GA, I am writing to thank you for your valuable feedback. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Thank you for staying with us when you travel in this area. We really appreciate your loyalty with our Brand and especially our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times. But, It's only through their eyes that we can accurately assess the quality of the accommodations and service we provide. Again, let me thank you for your survey. We're committed to total guest satisfaction, and we will be very happy to see you again. We are glad you are staying with us. We absolutely love having you here!!!!!! Himanshu Desai General Manager Super 8, Columbus, GA
3 out of 5
Recommended
for Business Travelers
by motel super 8 from Columbus

Posted May 31, 2014 on Hotels.com
Great location Dirty carpet all over Old location.
Comment from Hotel Management
Jul 21, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus – GA, I am writing to thank you for your valuable feedback. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Thank you for staying with us when you travel in this area. We really appreciate your loyalty with our Brand and especially our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times. But, It's only through their eyes that we can accurately assess the quality of the accommodations and service we provide. Again, let me thank you for your survey. We're committed to total guest satisfaction, and we will be very happy to see you again. We are glad you are staying with us. We absolutely love having you here!!!!!! Himanshu Desai General Manager Super 8, Columbus, GA
1 out of 5
Recommended
for Getaway With Friends
by ALM from FL

Did I get what I paid for?

Posted May 29, 2014 on Hotels.com
The room smelled moldy and the floor was sticky.
Comment from Hotel Management
Jul 30, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus- GA, I’d personally like to thank you for the feedback on your stay with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Taking the time out of your day to fill out this survey means the world to us and is the key to our success here at the Super 8. We appreciate your survey. We appreciate customer like you that give us chance to improve by giving your feedback. Thank you so much again for taking time to fill the survey. It helped us greatly to know where we failed you. We had meeting with our staff and we addressed all the issue that you brought to my attention. We do want to make a great stay for you, next time you are here with us. If you have any further questions, comments, suggestions or if there is anything we can do to make your next stay more memorable, we would love to hear more from you. Please feel free to contact me at at your convenience. Again, thank you for your feedback. We look forward to seeing you again. General Manager
1 out of 5
by Mai from Madison, WI

Room cleanliness

Posted May 6, 2014
Pros: The location is next to Peachtree mall.
Cons: Need to be cleaned and some maintenance done.
Location: The mall.
Room was not clean, sheets had white and yellow spots. The bed cover had white crusty spots. Bed is lopsided, pillows were super hard. Bathroom is not clean, floor tiles peeled, shelf tables are dusty, floor carpets dirty. Shower faucet was not working. Overall rating of 1. I would never sleep here again.
Comment from Hotel Management
Aug 4, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus- GA, I’d personally like to thank you for the feedback on your stay with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Taking the time out of your day to fill out this survey means the world to us and is the key to our success here at the Super 8. We appreciate your survey. We appreciate customer like you that give us chance to improve by giving your feedback. Thank you so much again for taking time to fill the survey. It helped us greatly to know where we failed you. We had meeting with our staff and we addressed all the issue that you brought to my attention. . We do want to make a great stay for you, next time you are here with us. Again, thank you for your feedback. We look forward to seeing you again.
3 out of 5
Recommended
by ron from tn.

Posted May 4, 2014 on Hotels.com
They said my card was denied so now im afraid i payed twice,cause i used same card when i gkt there
Comment from Hotel Management
Jul 21, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus – GA, I am writing to thank you for your valuable feedback. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Thank you for staying with us when you travel in this area. We really appreciate your loyalty with our Brand and especially our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times. But, It's only through their eyes that we can accurately assess the quality of the accommodations and service we provide. Again, let me thank you for your survey. We're committed to total guest satisfaction, and we will be very happy to see you again. We are glad you are staying with us. We absolutely love having you here!!!!!! Himanshu Desai General Manager Super 8, Columbus, GA
1 out of 5
Recommended
for Personal Event
by Pamela Jackson from Bainbridge, GA

Need to be closed down.

Posted Apr 29, 2014 on Hotels.com
I didn't stay because of the condition of the Hotel. It had an unsafe feeling. The beds leaned to one side. The carpet was back in the 70's. The smell was awful. Its not fit for a family or anyone who has respect for themselves.
Comment from Hotel Management
Aug 4, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus- GA, I’d personally like to thank you for the feedback on your stay with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Taking the time out of your day to fill out this survey means the world to us and is the key to our success here at the Super 8. We appreciate your survey. We appreciate customer like you that give us chance to improve by giving your feedback. Thank you so much again for taking time to fill the survey. It helped us greatly to know where we failed you. We had meeting with our staff and we addressed all the issue that you brought to my attention. . We do want to make a great stay for you, next time you are here with us. Again, thank you for your feedback. We look forward to seeing you again.
2 out of 5
Recommended
for Business Travelers
by Johms from Charlotte

It's a Super 8!

Posted Apr 25, 2014 on Hotels.com
What do you expect? The place was clean, but dingy, like steam cleaning or carpet replacement was desireable, but it was vacuumed and mopped, etc. No roaches, bed bugs, or fleas. Linens were good. Cable TV was fuzzy. Continental breakfast was subpar, but again, it's not a Courtyard. It's good for guys who just need to sleep and shower with no frills and no service. I'm probably going to stay there again, if I am working in that neighborhood.
Comment from Hotel Management
Jul 30, 2014 by General Manager, Hotel Management
On behalf of the Super 8 at Columbus – GA, I am writing to thank you for your valuable feedback. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Thank you for staying with us when you travel in this area. We really appreciate your loyalty with our Brand and especially our hotel. Given the very nature of the hotel business, the hours are long and demanding. Day or night, good service depends upon people willing to give their very best at all times. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times. But, It's only through their eyes that we can accurately assess the quality of the accommodations and service we provide. Again, let me thank you for your survey. We're committed to total guest satisfaction, and we will be very happy to see you again. We are glad you are staying with us. We absolutely love having you here!!!!!!