Exterior

Reviews of Platte Valley Inn

2.5 out of 5
Platte Valley Inn
3919 23rd St., Columbus, NE

Reviews

8.0

Very Good

Rating 10 - Excellent. 145 out of 421 reviews" "
Rating 8 - Good. 169 out of 421 reviews" "
Rating 6 - Okay. 61 out of 421 reviews" "
Rating 4 - Poor. 26 out of 421 reviews" "
Rating 2 - Terrible. 20 out of 421 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Casey, North Battleford

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean quiet comfortable and very good value
Stayed 1 night in Mar 2024

10/10 Excellent

Casey, North Battleford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very quiet. Courteous staff. A great value!!
Stayed 1 night in Feb 2024
Response from Allison on Feb 29, 2024
Thank you for staying with us and for the kind review!

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful structure and easy to find. Excellent variety for breakfast. Would stay again.
Stayed 1 night in Feb 2024
Response from Allison on Feb 6, 2024
Thanks for the positive review. We look forward to seeing you in the future! Glad you enjoyed your experience

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Roy

Stayed 1 night in Nov 2023

10/10 Excellent

Fredric, Higbee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property over 60 nights during the past 5 years. Always had good stats in the past. The entire motel and rooms have been updated and improved I the last 6 months. Everything including the owners/managers and their staff are fantastic. Also great breakfast.
Stayed 2 nights in Oct 2023
Response from Allison on Oct 23, 2023
Thank you for the review! We enjoy having you as a loyal guest. If you would be so kind to post your review on our Google business profile under Platte Valley Inn on Google we would very much appreciate it as we are trying to grow our new name thank you!

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Brittany

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It’s an okay hotel, breakfast could’ve been better and maid services weren’t available for stayovers.
Stayed 2 nights in Oct 2023

8/10 Good

alan

Stayed 1 night in Oct 2023

8/10 Good

Liliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was all good except the bed was like sleeping on the floor. Very little cushion to it.
Stayed 2 nights in Sep 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was right and rooms clean. I would say they need darker curtains. Stay was good!.
Stayed 1 night in Aug 2023
Response from Allison on Aug 18, 2023
Thank you for leaving a review. We ordered new curtains during our shut down but due to COVID the warehouse is running behind still. Thankfully they are due to ship next week. So If you are ever in the area again and need lodging we will have the black out curtains soon! thanks again, safe travels!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Nice place to stay
Stayed 1 night in Jul 2023
Response from Allison on Aug 18, 2023
Thank you for leaving a review! Hope to see you again in the future!

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the outside design of the Victorian Motel. Inside, renovations were obvious and nicely done. The lobby and breakfast room were clean. The clerk who checked us in were pleasant and helpful. Our room was very clean with decent furniture and small fridge. The bathroom was clean but very outdated. The tub needs some kind of non-slip features. It's very slippery. We would stay here again.****
Stayed 1 night in Jul 2023
Response from Allison on Aug 8, 2023
Thank you for leaving a review, Joseph. Glad to hear your stay with us was good! Hope to see you again soon!

10/10 Excellent

Juan

Stayed 1 night in Jul 2023

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think it is a good value for the money I paid. Staff was very helpful and friendly. The property is still being renovated so there are a few disadvantages--one being not enough electrical outlets.
Stayed 1 night in Jul 2023
Response from Allison on Aug 8, 2023
Thank you for your review! Our previously back ordered light fixtures finally arrived so the electrician has been working on getting these installed as quickly as possible. Hope to see you again if you're ever in the Columbus NE area.

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The rooms have been updated and are very clean. The process of renovation is ongoing, and things are being done to make everyone stay more comfortable.
Stayed 1 night in Jul 2023
Response from Allison on Aug 18, 2023
Thank you for leaving the kind review! We work very hard to keep our guests happy!

10/10 Excellent

Jose

Stayed 3 nights in May 2023

4/10 Poor

Heather

Traveled with family
Disliked: Property conditions & facilities
The only good thing I can say is it was 3 minutes from the softball field. As far as what was wrong, in our room the TV said it was at volume 100, yet laying in bed it sounded like a whisper. The fan in the bathroom didn't work either. In the breakfast area the waffle maker didn't work and there was no cream cheese for the bagels.
Stayed 2 nights in Jun 2023

10/10 Excellent

Philip

Stayed 1 night in Jun 2023

8/10 Good

TERESA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quality was good and it was a good value for the price. Bed was a little to firm for our liking.
Stayed 1 night in Jun 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 1 night in Jun 2023

10/10 Excellent

ChelRae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great option when staying in Columbus
The staff was very welcoming! It was very clean, rooms are a great size. The bed was a little hard for our liking. The choices for breakfast were great. They had many different options and staff always made sure there was plenty for everyone!
Stayed 2 nights in Jun 2023

8/10 Good

J. Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Would stayhere again when travaling in the area

8/10 Good

Donna

Liked: Cleanliness, staff & service
Older facility, but clean and comfortable. Staff was pleasant. Hot breakfast was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People were friendly, very clean, coffee and breakfast were open early and very good. We will definitely stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and clean. Overly surprised. Thumbs up.
Stayed 1 night in May 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Front desk was most accommodating in relocating us to a different room which did not smell of dog😝 Numerous items required maintenance or replacement. Was told items were back ordered related to post pandemic shortages. It was obvious the property has gone thru significant updating, but more still needs to be completed. We’d stay here again, however.
Stayed 1 night in May 2023
Response from Allison on May 25, 2023
Thank you for the review and for staying with us. We would be thrilled to have you stay with us again if you're ever in the Columbus area!I am most excited to get our missing or new items here. Have a GREAT day :)!

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in May 2023

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my whole stay. The breakfast was very good except for the sausage gravy. The taste was okay but it was not properly thickened. The staff was very helpful.
Stayed 1 night in May 2023

8/10 Good

Selvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in May 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Delores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The property was newly renovated. Everything was great. The breakfast area was not complete yet, so we just had a cold continental breakfast. The breakfast room will be completed soon, and I have high hopes for it.
Stayed 1 night in Apr 2023
Response from Allison on May 4, 2023
Thank you for the review and staying with us. We would love to have you back if you're ever in the Columbus area again. :)

10/10 Excellent

Gerald F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Would definitely stay again
Stayed 1 night in Apr 2023
Response from Allison on Apr 26, 2023
Thank you for staying with us Gerald and sharing the positive review! We would be pleased to have you again if you are every in the Columbus area :)

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, remodeled throughout, staff is extremely friendly and helpful, will stay again for sure!
Stayed 1 night in Apr 2023
Response from Allison on Apr 24, 2023
Thank you for choosing to stay with us and leaving a review. Glad to hear you’ll be back as we will be happy to have you!

10/10 Excellent

Tamara

Stayed 2 nights in Apr 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Threats and intimidation
Allison tried to threaten me with a bogus "unannounced pet" charge, to get me to come down and pay the pet fee. I don't believe a pet is unannounced if I wasn't given the option to announce him during reservation. My favorite part was, when I walked in the office to pay the fee, conveniently, the man of the establishment came out to announce his presence. But hey, new carpet! At least Laura was very nice
Stayed 1 night in Apr 2023
Response from Allison on Apr 9, 2023
Thank you for staying with us. I am so sorry you felt threatened by my statement regarding my pet policy. I felt a 30.00 pet fee was much more reasonable than a 150.00 undeclared pet fee. Which was in the contract you signed. Again, as I explained while on the phone with you, through these 3rd party booking platforms I’m a non pet friendly hotel for this simple reason. It wasn’t an option for you to add your dog online because I am a non pet friendly hotel though online bookings. This is an additional fee through the hotel. It has nothing to do with who you booked through. You as a pet owner should declare this at the time of check in to avoid any issues in any hotel with any of your future lodging needs. Again I am sorry you felt threatened. I’m glad we came up with a resolution and hope the rest of your stay with us was up to your Standards. We were happy to have you as one of our first guests after our recent renovations. Have a great weekend.

10/10 Excellent

STEINARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Allison on Mar 28, 2023
Thanks for staying with us! Happy to have you as one of our first guests after our renovations! Please consider us for any future lodging needs!

8/10 Good

Janice

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023
Response from Allison on Mar 28, 2023
Thanks for staying with us during our opening weekend. Happy to have you as one of our first guests. Let us know if we can be of any further assistance for any future lodging needs!

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New concern!
A little concerned about some of the long term guests - seem like homeless folks (some with a little grungy appearance)! Never noticed this before in our stays here.
Stayed 1 night in Nov 2022

10/10 Excellent

kimberly

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly service
Stayed 2 nights in Oct 2022

8/10 Good

Lisa, Aahby

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The public bathroom in the hall has not seen any attention ( or a toilet brush )for a Looooong time
Stayed 1 night in Oct 2022

2/10 Terrible

Blanca

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because the price was decent and the pictures looked good. But the rooms were not clean, we were there 3 nights and never got new sheets or towels, there were hairs on the beds, the bedding was stained, the list goes on. Spend a few more dollars and stay somewhere nicer.
Stayed 3 nights in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2022