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Reviews of Comfort Suites Grand Rapids North

2.5 out of 5
Comfort Suites Grand Rapids North
350 Dodge St, Comstock Park, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 91 out of 1001 reviews" "
Rating 4 - Poor. 39 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pool could use a cleaning
Stayed 2 nights in Mar 2024

10/10 Excellent

Rich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Close to restaurants.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Mar 2024

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2024

8/10 Good

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to dislike.
Stayed 1 night in Mar 2024

4/10 Poor

Tracy

Business traveler
Disliked: Cleanliness, amenities
Bathtub was dirty, trash in bathroom, water pressure in shower was terrible. Jacuzzi was broken and no notice when booked. Bunch of young kids yelling and running down hallways until 11 pm. Hallway wreaked of marijuana. Been here 4-5 times in last month for work. Worst experience.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the cleanliness, nice staff, and amenities. The free breakfast was delicious and the rooms were clean. The staff was very friendly and gave us free snacks because he felt bad that the hottub was closed. Definitely would recommend to a friend!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub broke down 20 minutes before we arrived and was not fixed for the duration of our stay. I will say they actually had someone trying to fix it the whole time though. Everything else was spectacular and I would definitely go back.
Stayed 2 nights in Mar 2024

8/10 Good

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Only issue was noisy kids in room above me.
Stayed 2 nights in Mar 2024

6/10 Okay

Kerry

Rooms are large but pretty basic amenities and not much provided for pull out couch. Showers are dated but plenty of space.
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quiet nice hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it close to GR and it was close to a lot of stores.
Stayed 1 night in Feb 2024

10/10 Excellent

Renee L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Abby

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient drive to downtown and it was clean with good amenities, especially for the price
Stayed 1 night in Feb 2024

4/10 Poor

Mike

Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024

6/10 Okay

Renato

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Courtney

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Stayed 3 nights in Jan 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jazmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had absolutely exceeded my expectations, in all aspects. The staff was very friendly, the hotel was well kept, the room was very spacious and tidy, the breakfast was wonderful, and all amenities were clean and ready to use. I would highly recommend this hotel, and I will definitely be staying at it again.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie, Saint Francis

Liked: Cleanliness, staff & service
Disliked: Amenities
Little upset that gym wasn’t available
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cory, McBain

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, like the idea of the couch in the room to relax on instead of sitting the bed all evening.
Stayed 1 night in Jan 2024

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goodl I cation
Stayed 1 night in Dec 2023

8/10 Good

Danielle

Stayed 1 night in Dec 2023

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place - very clean complemented with an outstanding staff.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Family stay
Staff was very friendly however hotel is very dated. Pull out mattress had so many stains we slept on the cushions. Bed comforters definitely washed but had stains. Bathroom had cracked tiles etc. I wouldn’t stay again unless you have very low expectations.
Stayed 3 nights in Dec 2023

10/10 Excellent

MARCY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cousin weekend
We happened upon this hotel for the convenience between my cousins house and mine to have fun with our kiddos and it is one of the best hotels I have stayed at. The rooms are always clean and the staff is beyond friendly! We have made this our "cousin hotel" Cant wait for our next stay.
Stayed 1 night in Dec 2023

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very dirty. I stayed 7 days and not 1 time did concierge service show up when I called. I had to make several calls for towels and then go down to the front desk and get them myself just to be told that there was none in the whole entire hotel. Very very dirty place no customer service the pool and hot tub were absolutely disgusting. I went as far as offered them my services as I own my own cleaning company!
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value. Very comfy beds, large rooms. Window that opens a few inches. Full breakfast included. Competent staff. Easy parking and good rates.
Stayed 1 night in Dec 2023

10/10 Excellent

Xin Yi Andrea

Stayed 2 nights in Dec 2023

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Very comfortable beds, hot breakfast, large clean rooms, professional staff. Quiet and well priced. Not so good: Rooms could use an update, hallways sometimes malodorous, elevators slowest in the Western Hemisphere. I’d stay again.
Stayed 3 nights in Dec 2023

8/10 Good

Codi

Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet neighborhood tucked away from the expressway, but not to far. Felt safe coming back to the property after dark. Friendly and helpful staff.
Stayed 1 night in Dec 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was fine. The request for review was not.

6/10 Okay

Theresa

Traveled with family
Disliked: Amenities
Basic, dated
Stayed 3 nights in Dec 2023

10/10 Excellent

D'Nisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for one night, check in was very quick and easy. We did have an issue with the door lock not operating and letting us back into our room after we put our things in the room and left for local activities. The staff was accomidating and upgraded us to a jacuzzi room for the inconvenience caused. The second room was very clean and the jacuzzi was perfect for relaxing after holiday activities. The breakfast was plentiful and the breakfast attendant was on top of filling everything quickly and kept the area very clean. We will return again when we are in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everytgubg work great for us
the room wasgreat as we were there for 4 days as we were waiting for a great grand baby so it work great with the couch and refrig and micowave
Stayed 4 nights in Nov 2023

10/10 Excellent

Rich

Stayed 1 night in Dec 2023

10/10 Excellent

Penny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 2 nights in Nov 2023

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Daphne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The only tiles in the bathroom are broken
Stayed 1 night in Nov 2023