Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Va

Pleasant stay

Posted Apr 16, 2015
Pros: large parking lot , access to areas of interest, easy access from interstate
Cons: have room checked for clogs in plumbing before renting room . my commode was clogged
Location: Concord Mills, speedway, shopping of all types, car dealerships.
We had a pleasant stay , the room we had on 4 th floor was not as quiet as some we have had. (traffic noise ) but there was no noise from inside the hotel. The staff was very polite and helpful, pleased with hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
I had a great experience. Staff was great and the room was terrific
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pa

Wonderful...

Posted Apr 6, 2015
Cons: Make sure that the Internet is working properly for printing in your "lobby office"..
Upon checking in I noticed that my refrigerator in the room was not very cold.. I reported it to the front desk and within a couple of hours the refrigerator was replaced with a working one. The desk staff was wonderful!! Always greeting us with a smile and hello and I couldn't recommend them more highly.. Room service was prompt and as expected.. Everyone, from housekeeping, to maintenance, to desk clerks were wonderful.. The only problem was with the downstairs "office" where we twice tried to print "boarding passes" and it would not let us do that. We would return here in a heartbeat!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Staff was great and provided great customer service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom w

Very enjoyable stay

Posted Mar 2, 2015
Nice stay! Clean rooms and courteous staff. I'd stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Salem, VA

I will be back!

Posted Feb 11, 2015
Everyone was very friendly and everything was very clean. We thoroughly enjoyed our stay and will be back again soon.
5 out of 5
Recommended
for Personal Event
by Paulfrom Greenwood SC

Great Place to Stay in Concord

Posted Jan 27, 2015 on Hotels.com
Great place to stay. Numerous restaurants within walking distance. The staff at the hotel was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

for an overnight stay

Posted Jan 20, 2015
The beds were sleep number beds but they did not work. The beds were still too hard
5 out of 5
Recommended
for Couples
by maryfrom Hamlet

New Year's Eve stay

Posted Jan 7, 2015 on Hotels.com
Great stay, very clean and friendly staff. Would definitely stay again.
5 out of 5
Recommended
for Couples
by Brittanyfrom Clemson, SC

Perfect Getaway

Posted Jan 5, 2015 on Hotels.com
Staff was very friendly!! Hotel is beautiful! We got the whirlpool room for my husband and I for a new years getaway. It was blissful. Right off I-85 and has SO MANY shops and restaurants in the immediate area! Will definitely stay again!