Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
67% of guests recommend
2.4 Room cleanliness
2.3 Service & staff
2.4 Room comfort
2.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Raleigh, NC

Smelled of smoke in non-smoking

Posted Apr 19, 2015
Pros: Location is good, rate is cheap. No frills, but we didn't expect any anyhow ;p
Cons: only allow smoking in the rooms on the second floor on one end of the building. We felt as if the room below us must be smoking and hence the smell.
Location: Location is awesome, easy access to the hwy and to the rest of concord.
The only real issue we had was that it smelled of smoke in our non-smoking room. It was too late to want to do anything about it so we stayed in there anyhow.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Eden, NC

Nice cheap hotel in Concord

Posted Apr 3, 2015
This seemed to be the only hotel that didn't jack their prices up during the weekend of 3/27-29 (large dog show in town plus racing at the Speedway). Plus was they only charged $10 a night per room for the dogs, not per dog. Only 15 minutes from the show site, lots of restaurants, etc. near by. They were a bit disorganized at check in but things were quickly resolved. Got my ground floor room as requested so I was happy.
1 out of 5
by A verified traveler

You get what you pay for!

Posted Mar 8, 2015
Very very shabby! No cable wholes in the wall. Bed not made correctly. Dingy linen. Scary atmosphere. Stay at your own risk!
2 out of 5
Recommended
for Business Travelers
by janefrom brunswick ga

lousy amenities and they don't care

Posted Dec 5, 2014 on Hotels.com
no hot water in am, no working lights by bed, no internet service, no working phone, response from desk was "halftime" I don't know what that means. Further explanation was "halftime". Since I was attending a conference from 7-5, I did not have time to change hotels. I left a note for the maid and she did get the bedside light working. I was told "no refund".
1 out of 5
Recommended
for Personal Event
by A verified traveler

Worse in person

Posted Nov 17, 2014 on Hotels.com
The room smelled of penetrated cigarette smoke and of something I cannot describe. While the housekeeping ladies were friendly, the rooms are simply not clean. The area is questionable with regard to general safety. A man saw me walking from my rental car to the room and came knocking at the door asking for money. This is the first hotel I have ever stayed in which does not have the added interior safety latch/chain on the inside of the door. On my last morning I realized the mattress had old stains. What can I say - you may wish to consider another place.
1 out of 5
Recommended
for Families
by kristina mcmillenfrom Saint marys

Terrible service

Posted Nov 11, 2014 on Hotels.com
Was the worst hotel I stayed at. 2 days in a row no room service when we asked daily for it. Staff was not cooperative and did not like the lady cleaning rooms walking around with her daughter. When asking for new towels they had no clean ones. Would not recommed staying here!
2 out of 5
Recommended
for Business Travelers
by Amandafrom clinton

won't stay here again

Posted Oct 29, 2014 on Hotels.com
The stay wasn't too bad except for the kids upstairs using the bed as a diving board. Shower leaked into the floor in the room making the carpet wet.
2 out of 5
Recommended
for Personal Event
by A verified traveler

I don't know about this one guys

Posted Oct 28, 2014 on Hotels.com
Went to check in on time the room wasn't cleaned yet, the cleaning lady even left a couple of dirty wash clothes behind, random people walking thru parking lot all night and one car in parking lot playing music very loud till 3am
1 out of 5
Recommended
for Personal Event
by Jefffrom Raleigh

Definitely only a two star hotel

Posted Oct 28, 2014 on Hotels.com
I called to find out if I could check in early and was actually told that I would have to check in later than the normal check in time. When I arrived to check in the receptionist only spoke broken English. She tried, at least I think she did, to have me pay for the room again. When I finally got her to understand that the room was already paid for she still took my credit card information done. I understand this is normal so if I have incidentals they can charge it; however, she wrote it down on a piece of paper. She didn't even put into the computer. I tried to open door, but no matter how many times I tried it wouldn't work even thought the card scanner was flashing green. The receptionist came and tried several times before she was finally able to get it open. Apparently I had to pull the door more closed then it already was and the turn the handle and shove it open violently at the same time. When I finally got into my room it was fairly clean. I went to take a shower and after 15 minutes the water still was not warm. I eventually tried turning the knob from hot to cold and it started getting warm. When I checked out I asked if I could wait for them to check the room so I could get the piece of paper that she wrote my card number on, but she refused. She couldn't understand why I didn't want my card information, to include the bank name, just floating around.
1 out of 5
Recommended
for Personal Event
by Ryanfrom Clayton

Nope.

Posted Oct 27, 2014 on Hotels.com
Didn't stay, room was booked then cancelled FOR me by manager. Voicemail was left and when I attempted to call simply for an explanation, I was hung up on 4 times in a row.