Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
88% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Nice stayed for a concert

Posted Sep 8, 2014
Pros: Location and Cleanliness
Cons: Ice Machine on 2nd Floor
Location: PNC Pavillion, Concord Mills Mall, lots of food places, racetrack
Very clean.Near the PNC Pavillion. Next to the Concord Mills Mall.
3 out of 5
by A verified travelerfrom concord, nc

Fight night

Posted Sep 3, 2014
I had one initial requirement and request for sleep inn.that was to be able to sleep at peace. Unfortunately there was a fight and apparently partying in a room a couple of doors down.there was a group of young ladies arguing, fighting, in the hall, and slammed the door repeatedly through the night.this went on until around 3 am.the last thing I remember was hearing a knock on their door saying that it was the police.this was the stay from hell!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2014
I was surprised on how nice the room was as well as the breakfast that was served each morning.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 6, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Close to everything necessary

Posted Jul 31, 2014
5 minute taxi rode to charlotte motor Speedway and 8 minute taxi ride to pnc pavilion.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 30, 2014 on Hotels.com
1 out of 5
by A verified traveler

LOUD! Staff refused to compensate for bad stay!

Posted Jul 29, 2014
Cons: More responsive management!
Stayed three nights for conference. We were above pool (3rd floor). Staff allowed a party until 4am one night, 12midnight another. NO SLEEP at the Sleep Inn. We called that night to break up party (at 3:30am). Talked with manager the next morning who said they would "compensate us" for a poor stay. I give them a little bit of a by because there were several Little League teams at the hotel (kids running up and down hall and WILD until midnight) and a Phish concert nearby, but they did little to make sure that the noise was kept down. The pool was TINY and of little use with so many families with kids there. Tough to go to a conference on so little sleep and conduct business. When EXPEDIA called them, they refused the refund, despite what the manager told me. EXPEDIA deserves the praise for compensating us for a poor stay. THANK YOU!
4 out of 5
Recommended
by DMBFanfrom SC

Not as bad as the rating suggest

Posted Jul 29, 2014 on Hotels.com
Stayed here for a concert. Perfect spot. Room was clean. No complaints.
4 out of 5
Recommended
by lynnfrom asheville

Crashing after a Concert

Posted Jul 28, 2014 on Hotels.com
Perfect place to stay when going to a show at the PNC Music Pavilion (formerly Verizon Wireless Amphitheater). Lots of shopping and quick food around. We were able to go see an IMAX movie before driving back home the next day. Hotel was basic, comfortable, and clean. Breakfast was nice. ROOM DOES HAVE MICROWAVE AND REFRIGERATOR, although not mentioned on the HOTELS.COM synopsis.
5 out of 5
Recommended
for Families
by Renefrom Concord, NorthCarolina

Great place to stay!! The service was great!!

Posted Jul 27, 2014 on Hotels.com
Loved it!! The beds were comfortable! The shower was nice too! Great service and wonderful breakfast! We would stay here again!!