Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

Convenient for the price

Posted Jun 27, 2015
Good for what I needed it for, which was a hotel close to the conference at a better price.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice hotel - clean and comfortable

Posted Jun 23, 2015
We stayed here to catch a flight early the following morning. The flight was delayed and the hotel management accommodated us with a late checkout time so that we didn't have to sit in the airport for five hours.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Reasonable hotell

Posted Jun 18, 2015
Pros: Price..location..
Cons: All was fine
Location: Shopping mall.....plenty of eateries......racetrack........
Overall stay was wonderful but we did not have access to a lot of the television stations and was told we could not be refunded.
2 out of 5
by A verified traveler from Greensboro, NC

Never again...

Posted Jun 17, 2015
Pros: comfortable bed
Cons: see experience above
Checked in about 10 pm. Did not feel safe in parking lot...not enough lighting. Carpet in corridor leading to room was dirty and worn. Carpet in room was dirty and torn...made me want to wear my shoes in the room. Lighting in rooms in totally inadequate. No bedside lamp for reading. Telephone in room did not work. Overall cleanliness of motel is definitely an issue. Breakfast bar in the morning: no eggs or sausage left at 7 a.m. No attendant was seen. Left for breakfast elsewhere...will not be back. Bed was comfortable on the good side.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not exactly great

Posted Jun 12, 2015
The hotel was okay at best. The refrigerator made noise all night....not a lot of sleep!
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Marriage Retreat well worth it

Posted Jun 8, 2015
The room was newly renovated just like the pictures. The hotel was right in the middle of everything and cheaper than all those next door. The reception and housekeeping staff were great, while the breakfast staff was not as attentive. I would recommend as a less expensive alternative with nice rooms, free wifi and a basic breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from ga

Modern hotel, great breakfast

Posted Jun 8, 2015
We enjoyed our stay here. The rooms were clean and decorated nicely. They were a bit on the small side but adequate for our weekend stay and the great price. Good location for what we were doing in Charlotte. Pool was small but nice to sit by for the afternoon we had downtime. The breakfast was really good. Large selection of fruit, muffins, cereal, yogurt, and juice as well as make your own waffles, eggs, and bacon or sausage depending on the day. Would definitely stay there again if I had need!
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great stay at Sleep Inn Concord NC

Posted May 8, 2015
Very comfortable beds, clean room, nice amenities, staff were very friendly and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Working in charolette

Posted Apr 30, 2015
Decent room Quiet no problems Good location to my job site Will use again
2 out of 5
by A verified traveler

Room used to be a smoking room

Posted Apr 22, 2015
Pros: I could cancel if I needed to with no fee.
Cons: Room cleanliness and updates.
Location: Concord Mills mall
It was obvious that our room used to be a smoking room. It still smelled and there was a cigarette burn on the couch. The hotel advertised that the rooms were renovated. Truthfully they are only partially renovated - still old bathroom fixtures and finishes.